Average Service Manager salary in Reading

Service Manager (Gate Automation) £45,000 - £55,000 + Company Van + Bonus + Excellent Company Benefits Reading (Commutable from: Slough, Didcot, High Wycombe, Basingstoke, Bracknell, Farnborough) Are you an Engineer with experience in Gate Automation looking to take the next step in your career within an industry leading company with excellent company benefits? On offer is a fantastic opportunity to join well renowned company, where you will be responsible for leading a small team of skilled Engineers in a highly autonomous role with great long term progression opportunities. As a result of continued year on year success, this market leading company are now looking to take the next step in their growth strategy, and as a result, are looking for an experienced Gate Automation Engineer to take their specialist team of engineers to the next level. In this highly varied Monday to Friday role, you will be responsible for leading your own team of skilled engineers, whilst providing technical support to their valued clients in a local patch. This role would suit an experienced Gate Automation Engineer, who is looking to take the next step in their career in a highly autonomous role, where you will be responsible for leading a team of specialist engineers whilst providing expert technical advice to their loyal customer base. The Role: Managing a team of Field Service EngineersProviding technical support to clients in a local patchMonday to Friday's days based The Person: Experienced Engineer within Gate AutomationLooking to take the next step in their careerFull UK Driving License Reference: BBBH266716To apply for this role or to be considered for further roles, please click "Apply Now" or contact [Jake Steele] at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Customer Service Advisor – Job DescriptionLocation: BracknellHours: 40 hours per week (Shifts between 9:00am–7:00pm)Additional Hours: Every other Saturday, 9:00am–2:00pmSalary: £18,500Guaranteed Bonus: £400 per monthOTE: £27,500–£30,000Training: Full training providedAbout UsMy client offers a personal, tailored approach to car insurance, recognizing that not every customer fits into a standard policy. We assess each policy on its own merits, combining innovative broking with traditional values to deliver great value insurance products while treating clients as individuals.We speak directly to customers to fully understand their needs and identify opportunities to reduce premiums while ensuring complete coverage. We welcome enquiries from customers with accident or motoring convictions, modified vehicles, and households with multiple cars, offering competitive rates and discounts where applicable.Our vision is to become a leading insurance broker, and our employees are vital to achieving this growth.Role OverviewAs a Customer Service Advisor, you will provide exceptional service to both new and existing customers. You will manage enquiries, assist with policy changes, resolve issues, and ensure compliance while contributing to a positive team environment. This is a fast-paced, customer-focused role with opportunities for development.Key ResponsibilitiesAnswer inbound customer enquiriesMake changes to customer policiesIdentify solutions to retain customersProcess customer documents and flag potential fraudReview policies and resolve any issuesRecover outstanding balances after cancellationsLiaise with insurer partners to support customersIdeal Candidate ProfileAlthough not essential, the ideal candidate may have:Previous customer service experienceStrong verbal and written communication skillsAbility to work in a fast-paced environmentFlexibility to work shiftsRequirementsEnglish and Maths at GCSE levelNo unspent criminal convictionsAbility to work the required shifts, including alternate SaturdaysWhat We OfferFull training and professional developmentGuaranteed monthly bonusClear and achievable bonus structureSupportive, collaborative team environmentOpportunity for career progression

IT Service Delivery Manager - Bracknell (Hybrid) - MSP - £43k-£47k Do you thrive in leadership roles and want to join a growing MSP that truly invests in its people? Due to continued expansion, a dynamic Managed Services Provider based in Bracknell is looking for an IT Service Delivery Manager to lead their 7-person service desk team. Supporting over 60 clients, this MSP prides itself on a collaborative culture, excellent customer service, and strong technical delivery. You'll step into a key leadership role where your experience in service management, people development, and operational excellence will directly shape the continued growth and maturity of the support function. This position is hybrid working, office-based 3 days per week. Responsibilities include: Lead and develop a 7-person service desk team, providing coaching, 1-1s, and clear performance management.Oversee day-to-day service operations ensuring SLAs, KPIs, and customer satisfaction targets are consistently achieved.Act as the senior point of escalation for technical issues and major incidents, coordinating effective resolutions.Run weekly team meetings and ensure processes, standards, and workflows are consistently followed.Monitor service performance, ticket queues, and trends to drive continuous service improvement.Manage resource planning including holiday scheduling and ensuring adequate cover.Conduct and communicate Post-Incident Reviews (PIRs) and support proactive problem management efforts.Collaborate with internal teams and account managers to support client roadmaps and service quality.Support recruitment, onboarding, and training of new team members.Maintain and refine ITIL-aligned processes, documentation, and service desk standards. To succeed in this role, you'll need: Experience managing an IT Service Desk or Service Delivery function within an MSP.Strong leadership and people-management skills with a calm, structured approach to escalations.Solid understanding of IT operations and ITSM frameworks (e.g., ITIL).Excellent communication skills and the ability to prioritise effectively in a fast-paced environment.Familiarity with tools such as ConnectWise Manage, NinjaOne (advantageous but not essential). What you'll get: £43,000-£47,000 starting salary (DOE)Hybrid working - 3 days per week in the office22 days annual leave + Birthday off9.5-day fortnight after probationPension schemeDeath-in-service coverHealth care top-up This is a brilliant opportunity to step into a leadership role within a supportive, fast-growing MSP where your expertise will genuinely influence service quality and team performance. Interested? Don't worry if your CV isn't up to date - reach out to Gianluca @ circlerecruitment (dot) com for a confidential chat. Key words: ITIL, IT support manager, it manager, it serivce delivery manager, it team lead, office 365, msp, managed services, bracknell, berkshire, wokingham, reading, surrey, woking, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.