Service Advisor
We are representing our client, a reputable automotive franchise in Southend, who is seeking to appoint a highly motivated and experienced Service Advisor. The Service Advisor role is fundamental to delivering excellent customer service and ensuring the smooth operation of the dealership’s service department. Our client is committed to recognising talent and promoting internal career progression, making this a desirable opportunity for individuals seeking stability and growth within the motor trade sector.Benefits: Competitive basic salary of up to £26,000 per annum, dependent on experienceOTE of £35,000, offering excellent earning potentialFull-time, permanent contractWorking hours: Monday to Friday, 8:00am to 6:00pm, plus a rotational Saturday morning shift (8:00am to 1:00pm)Supportive team environment within a well-established Main Car DealershipOpportunities for career development and within-company promotionFriendly and professional workplace with a strong reputation in the local automotive industry Duties & responsibilities: Greeting customers and guiding them through the service processPreparing and managing job cards efficientlyKeeping customers informed of service progress and any additional work requiredUpselling services, warranty work, and additional productsHandling customer queries via telephone and online communication channelsGenerating invoices and processing payments accuratelyEnsuring high levels of customer satisfaction and maintaining dealership standardsSupporting the service team in daily operational tasks as required Requirements: Prior experience in a similar Service Advisor role within a Main Car Dealership is preferredStrong customer service skills with an approachable and professional mannerExcellent communication skills, both verbal and writtenAbility to work efficiently under pressure and manage multiple tasksFull UK driving licence and legal right to work in the UKPassion for the automotive industry is desirable, whether from a background within motor trade or a keen interest in vehiclesConfidence in dealing with customers face-to-face, over the phone, and via emailAbility to upsell and promote dealership services effectivelyOrganised with attention to detail to handle paperwork and administrative duties accurately Our client offers competitive pay, a structured bonus scheme, and opportunities within a reputable, forward-thinking dealership. If you are an enthusiastic Service Advisor or aspiring motor trade professional seeking a new challenge, we invite you to contact James Gilchrist at Perfect Placement to discuss this opportunity further.This is an excellent chance to join a leading franchise car dealership in Southend and develop your career as a Service Advisor. Apply now or get in touch for more Motor Trade vacancies in the area.
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