Average Service Manager salary in Kent

We are representing our client, a reputable automotive franchise in Southend, who is seeking to appoint a highly motivated and experienced Service Advisor. The Service Advisor role is fundamental to delivering excellent customer service and ensuring the smooth operation of the dealership’s service department. Our client is committed to recognising talent and promoting internal career progression, making this a desirable opportunity for individuals seeking stability and growth within the motor trade sector.Benefits: Competitive basic salary of up to £26,000 per annum, dependent on experienceOTE of £35,000, offering excellent earning potentialFull-time, permanent contractWorking hours: Monday to Friday, 8:00am to 6:00pm, plus a rotational Saturday morning shift (8:00am to 1:00pm)Supportive team environment within a well-established Main Car DealershipOpportunities for career development and within-company promotionFriendly and professional workplace with a strong reputation in the local automotive industry Duties & responsibilities: Greeting customers and guiding them through the service processPreparing and managing job cards efficientlyKeeping customers informed of service progress and any additional work requiredUpselling services, warranty work, and additional productsHandling customer queries via telephone and online communication channelsGenerating invoices and processing payments accuratelyEnsuring high levels of customer satisfaction and maintaining dealership standardsSupporting the service team in daily operational tasks as required Requirements: Prior experience in a similar Service Advisor role within a Main Car Dealership is preferredStrong customer service skills with an approachable and professional mannerExcellent communication skills, both verbal and writtenAbility to work efficiently under pressure and manage multiple tasksFull UK driving licence and legal right to work in the UKPassion for the automotive industry is desirable, whether from a background within motor trade or a keen interest in vehiclesConfidence in dealing with customers face-to-face, over the phone, and via emailAbility to upsell and promote dealership services effectivelyOrganised with attention to detail to handle paperwork and administrative duties accurately Our client offers competitive pay, a structured bonus scheme, and opportunities within a reputable, forward-thinking dealership. If you are an enthusiastic Service Advisor or aspiring motor trade professional seeking a new challenge, we invite you to contact James Gilchrist at Perfect Placement to discuss this opportunity further.This is an excellent chance to join a leading franchise car dealership in Southend and develop your career as a Service Advisor. Apply now or get in touch for more Motor Trade vacancies in the area.

Are you looking for a Service Manager position where you can obtain fantastic career progression while making a difference to the lives of others?We have an exciting opportunity with a leading care specialist who are looking for a Service Manager to oversee one of their services in Blackfen, South East London. The service specialises in supporting people with learning disabilities and autism, so experience within this client group would be highly desirable. In return, there is an opportunity to work for an ever-growing organisation who offer excellent career progression and benefits.The successful Service Manager will be responsible for:Motivating and inspiring your teams to provide outstanding support through effective training, coaching and leadership by example.Acting as a role model and leader in the delivery of active support, you will empower the people you support to have active and fulfilling lives aligned with their needs and aspirations.Working collaboratively with the other members of the Service Leadership Team you will help to oversee and manage the smooth running of this service including rostering, support plans, staff deployment and managing budgets.Key Skills:Being a Service Manager is much more than just a job and you will have a chance to put your empathy, compassion, and patience centre-stage in our person-centred approach to providing support and leading your team to success.Being an effective communicator with the ability to influence others and to ensure you get the best from your team. You will possess excellent leadership and team management skills to ensure you and your team work collaboratively and effectively.Being an effective coach and mentor for your team and possess good IT skills.Ability to think on your feet and making the commitment to see things through and get the best outcomes for the people you support.Requirements:Having a strong understanding of best practice in delivering support to people with different needs and a passion for doing so.Having experience of management of registered or supported living services including appraisals, coaching, performance management, managing budgets and financial information, as well as ensuring an inclusive working environment.You will have excellent communication and people management skills and have knowledge and a good understanding of current CQC regulations and compliance within the new framework with a proven track record of quality assurance and service improvement.NVQ Level 5 in Health and Social Care or a desire to work towards one.What they offer you:£37,000 per annumExcellent Career ProgressionNVQ Level 5 in Leadership and ManagementFurther Qualifications and TrainingAttractive Benefits PackageContributory pension schemeFree and confidential 24/7 access to the health portal and employee assistance programme

Job Title: Customer Service Executive Reporting To: Customer Service Manager Permanent/Full Time Witham - 5 Days a week in the office Benefits include: Personal Development; Pension Contribution; Performance Bonus Scheme; Free Parking Our client, located in Witham, is on the lookout for an experienced Customer Service Executive to provide support to the Sales Managers as well as managing a portfolio of UK customers. Successful applicants must have a minimum of 3 years experience within an office-based customer service role and have experience of dealing with customers over the phone, providing an exceptional service at all times. Want to find out more? Apply with us today! Key Areas of Responsibility: 1. Manage a portfolio of UK customers' orders, liaising with internal departments including Operations as well as both external partners and haulage providers to ensure that deliveries are made according to customers' requirements. 2. You will play a vital role in ensuring regulatory compliance relating to HMRC Customs & Excise procedures. 3. Provide support to the Sales Managers as required. 4. Identify and communicate opportunities for the improvement of our service to customers. 5. Provide cover as required for similar administrative functions within the company and undertake any other appropriate duties as requested. 6. Actively support and suggest sustainable goals linked to the role, including environment, colleagues, and stakeholders. Person Specification: Minimum 3 years' customer service experience.Experience within the Manufacturing industry is essentialExcellent customer service.Handling and resolving problems or experience scheduling.Strong IT skills (competent with MS Office)Able to deal calmly and effectively with customers and bring the matter to a satisfactory conclusion. Please note that the responsibilities outlined above are intended to describe the general nature of the role and are not an exhaustive list of responsibilities, duties, or required skills.