Average Service Manager salary in Glasgow

Job Title: Customer Service Administrator Location: Office based - Paisley Salary: £26,832 per annum plus monthly bonus Job Type: Full Time, Permanent Working Hours: Mon-Fri, 40 Hrs per Week About us: Trodat UK Ltd is part of the Trodat-Trotec Group, the global market leader for self-inking stamps, marking products and laser engraving machines. From our Paisley site, we produce over half a million stamps and marking products every year to precise customer requirements. About the role: As a Customer Service Administrator, you will play a key role in maintaining high levels of customer satisfaction by handling enquiries promptly and effectively. This position requires excellent administrative skills, strong attention to detail, and a genuine passion for delivering exceptional customer service. Key duties: Manage a high volume of inbound and outbound sales calls, emails, and live chatsMaintain strong product knowledge to respond to enquiries and provide tailored solutionsCollaborate with internal departments to ensure a seamless customer experienceDeliver excellent customer support, including order placements, handling queries, and providing product informationHandle customer queries professionally, both verbally and in writingMonitor and update order progressPrepare quotations and respond to enquiries promptlyProvide resolutions within agreed timescalesManage customer accounts effectivelyIdentify potential process improvements and recommend solutions to managementSupport team members to achieve operational goalsAdapt quickly to different working practices and tasksEnsure accuracy when checking documentation and processing information About you: The successful applicant will have proven experience in a customer service environment and demonstrate the ability to work collaboratively within a team. You will have a strong customer focus, excellent problem-solving skills, and the ability to resolve issues efficiently. Key Skills: Proficient in Microsoft Word and Excel, with the ability to create, amend, and manipulate documentsExcellent interpersonal and communication abilitiesPositive, passionate, and enthusiastic approach to customer serviceStrong attention to detail and accuracyPC literate with proficiency in Microsoft Office applicationsEffective problem-solving skillsKnowledge of SAP (advantageous) Please click the APPLY button to send your CV & Cover Letter for this role. Candidates with the relevant experience or job titles of; Customer Service Administrator, Customer Service Coordinator, Service Coordinator, Service and Operations Coordinator, Sales Coordinator, Client Services Assistant, Customer Support Assistant may also be considered for this role.

W have an exciting opportunity for a MEP Building Services Manager to join our team construction our flagship HMP Glasgow project. Location: Glasgow (Robroyston) Hours: 42.5 Hours P/W We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? The building services manager will work within the MEP team delivering £180M of services packages on a technically complex new build campus, the Building Services Manager will, for their assigned work front, manage the building services design, installation and commissioning process and to minimise risks associated across their assigned buildings. Furthermore you will manage the various mechanical, electrical and plumbing (MEP) related designers and sub contractors through design development, contractor design portion (CDP), installation and commissioning to ensure all works are fully coordinated and delivered in accordance with the overall programme. What are we looking for? This role of Building Services Manager is great for you if you : Degree qualified and relevant professional qualification/ accreditation in MEP. Good level of technical and professional expertise gained within MEP market working with Tier 1 or Large MEP contracting organisationsSMTS 5 Day Cert CSCS CardDesign and technical knowledge including latest regulations as they pertain to the industry Ability to produce M&E design, installation and commissioning programmes, plan and prioritise work to ensure all targets are metUnderstanding of SMART technology and the integration of specialist systems in large buildings Driving License Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete a Basic Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks. We look forward to seeing your application to #joinkier #LI-SM1 Matched pension scheme up to 7.5%, Life Assurance, Enhanced Family Friendly Policies, Discounts on go-to brands, Free Heath and wellbeing services, Training and development schemes, Electric Vehicle Leasing, Paid volunteering leave.

Building Services Manager - Tier 1 Contractor | Major Project in Glasgow Your new company Join one of the UK's leading Tier 1 contractors, renowned for delivering complex, high-value projects across multiple sectors. This is an opportunity to be part of a flagship development in Glasgow, valued at over £100 million, which will run for several years and offer exceptional scope for career progression. Your new role As Building Services Manager, you will play a pivotal role in managing all aspects of MEP (Mechanical, Electrical & Public Health) services on this major project. You'll coordinate design, installation, and commissioning activities, ensuring compliance with quality, safety, and programme requirements. Working closely with internal teams, subcontractors, and consultants, you'll be the key interface for building services delivery, driving collaboration and maintaining the highest standards of professionalism. What you'll need to succeed Strong technical background in building services (experience from a main contractor, subcontractor, or consultancy will be considered).Proven ability to manage complex MEP packages on large-scale projects.Excellent communication and stakeholder management skills, with the ability to influence and build relationships at all levels.High levels of professionalism and attention to detail.A proactive approach to problem-solving and delivering results under pressure What you'll get in return Competitive salary and benefits package.Opportunity to work on a landmark project with significant visibility. Lock in your location in Glasgow for multiple years.Long-term career development within a Tier 1 contractor, with clear progression pathways.A collaborative and supportive team environment focused on excellence and innovation. Hybrid working available. What you need to do nowIf you're ready to take the next step in your career and contribute to one of Scotland's most exciting projects, apply today or contact us for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk