Average Service Manager salary in Corsham

Service Manager – SC Cleared – Corsham (Hybrid) - £490 per day Inside IR35 FryerMiles are delighted to be working with an award winning Consultancy to assist with their recruitment of a SC cleared Service Manager to join their team on a long term defence programme. The successful candidate will be able to begin work ASAP, hold transferable SC clearance and be happy on-site 2/3 days per week in Corsham. Requirements: ITIL Foundation Level qualifiedExperience implementing ITIL based practices (Incident, Problem etc)Demonstrable experience working within an ITSM environment using the ITIL frameworkKnowledge of ITSM governance, e.g. Change Advisory Boards (CABs)Demonstrable experience with ITSM toolingExperience delivering Continual Service ImprovementUnderstanding of customer management / service experienceExcellent stakeholder managementThe suitable candidate must hold valid SC or DV Security Clearance Apply today and one of our consultants will be in touch to discuss further details. Service Manager – SC Cleared – Corsham (Hybrid) - £490 per day Inside IR35

Customer Service AdministratorCorsham, Wiltshire£12.73 per hour + holiday pay4-6 week Temporary Assignment | Immediate Start! Are you an experienced customer service professional who enjoys delivering exceptional support? Are you available to start right away? If so, this could be the ideal temporary role for you! We are working in partnership with our client to recruit a confident and proactive Customer Service Administrator to join their expanding team in Corsham. In this key position, you will act as the main point of contact for customers, ensuring they receive a friendly, efficient, and high-quality service at all times. Key Responsibilities: Contact customers to arrange and confirm deliveriesHandle customer enquiries via phone and emailLiaise with third-party logistics providersSchedule appointments and manage diariesMaintain accurate electronic records and documentationCommunicate with external organisations as requiredEnsure all paperwork is complete and correctProvide general administrative support to the wider team Person Specification: Previous customer service experience is essentialExcellent communication and organisational skillsProfessional, confident, and personable telephone mannerAbility to build rapport quickly with customers and colleaguesStrong working knowledge of Microsoft OfficeAble to remain calm and effective under pressure and meet tight deadlines Hours of Work Week 1: Monday-Friday, 8:00am-4:30pmWeek 2: Monday-Friday, 10:00am-6:30pm(Shifts then alternate weekly) This position requires an immediate start, so applicants must be available without notice. Due to the location, access to your own transport would be highly beneficial. We aim to contact successful candidates within 7 working days. If you do not hear from us within this timeframe, please assume your application has not been successful on this occasion.

Service Advisor Permanent Full time (8.00am – 6.00pm – Monday to Friday and 1 in 3 Saturdays, 8:00 am to 12:30pm)Dependant on experience ChippenhamWe are excited to be assisting our client, an automotive company based in Chippenham, in recruiting a Service Advisor to join their friendly team. You will be the main point of contact for customers, and will manage communications between the workshop, the dealership and customers, always delivering excellent customer service.Duties: To assist with service telephone calls and walk-in enquiries on behalf of the dealership.Meeting and greeting customersQualify service needs and diagnostic needs where appropriate.Establish understanding and an agreement with the customer of the work to be carried out.Updating customers on job updatesCalculate workshop capacity ensuring that all details are entered onto the service workshop loading system.Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with dealership procedures.Understand and adhere to all brand service requirements.Maintain safe working practices and abide by the working rules and standards of the dealership.Maintain product knowledge on the full franchise ranges.Maintain relevant systems, ensuring accuracy at all times.Accurately complete job cards, including any descriptions of faults reported by the customer.Requirements: Excellent telephone manner.Customer focused and relationship buildingConfident in computer use.Influencing and NegotiatingAutomotive experience would be an advantage.You need to be proactive and take pride in what you do.You will have a willingness to learn and will be engaged with training.Benefits: 22 days holiday plus Bank HolidaysPension Scheme.Company uniform providedBy applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.