Average Service Coordinator salary in Manchester

Customer Service Co-ordinatorBury (on-site)Office basedPermanent£28,000 to £30,000 basic salary + benefitsWe're partnering with a leading organisation in the hardware and security solutions sector, currently undergoing an exciting period of growth and integration following a recent acquisition. They are now looking for a Customer Service Co-ordinator to support their UK operations.This is a fantastic opportunity to join a supportive business that values customer experience and team collaboration.The RoleAs Customer Service Coordinator, you will be responsible for ensuring customers receive a high-quality service experience through accurate order processing, effective communication, and proactive problem-solving.Key ResponsibilitiesProcessing customer orders accurately and efficientlyManaging customer enquiries via phone and email in a professional mannerInvestigating and resolving customer queries and complaintsProviding information on product availability, pricing, and lead timesBuilding strong relationships with customers and internal stakeholdersWorking collaboratively with internal departments to ensure a seamless customer journeySupporting continuous improvement initiatives and customer feedback reviewsOccasional customer visits alongside the commercial teamSupporting with additional administrative and ad hoc duties when requiredAbout YouCustomer-focused with excellent interpersonal skillsHighly organised with strong attention to detailConfident managing workloads and prioritising tasksA strong communicator both verbally and in writingEnthusiastic, proactive, and solutions-orientedComfortable working independently and as part of a teamIT literate, including Microsoft Office applicationsDesirable ExperiencePrevious experience within customer service, order processing, or coordination rolesExperience using CRM systemsExperience within a product-based or industrial environment would be advantageousWant to recruit a similar role?Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit

Customer Service Coordinator > Leigh Area > Monday to FridayWe are currently recruiting for a Customer Service to join a busy and fast-paced logistics operation in the Leigh area. This role involves supporting customers while coordinating and booking deliveries, ensuring a smooth and efficient service.Key Responsibilities:Handling inbound and outbound customer service queries via phone and emailBooking and coordinating home deliveries for large itemsLiaising with drivers and internal teams to ensure timely deliveriesUpdating systems with accurate customer and delivery informationResolving customer issues in a professional and timely mannerRequirements:Previous customer service experience (logistics experience desirable )Strong communication and organisational skillsAbility to work in a fast-paced environmentGood IT skills and attention to detailProblem-solving mindset and a proactive approachHours:Monday–Friday: 09:00 – 17:00Pay: £12.71 per hourThe position begins as a temporary assignment, with the possibility of longer-term employmentTaskmaster Resources LTD acts as an employment business for the supply of temporary workers and as an employment agency for permanent recruitment**No Recruitment Fees or related costs are paid by workers for applying or accepting this role with Taskmaster**

Shipping Coordinator Salary dependent upon experience Oldham – Hybrid Working Are you an experienced Shipping Coordinator looking to work for a leading organisation that is going through an exciting period of growth? Our Client is a leading importer, supplying major retailers in the UK and due to their ever-expanding growth they now have an excellent opportunity for an experienced candidate to join their team.Role OverviewThe Shipping Coordinator / Analyst will link the Shipping and Merchandising functions, managing open orders and providing support and input to the wider Team on shipments and supplier performance.Responsibilities:Purchase order management post order placement.Establish relationships with suppliers, driving improvement in service levels.Monitor and chase suppliers for bookings based on shipment report / order book dates.Collation, distribution, and management of supplier shipment reports.Customs clearance queries and import processes.Monitor supplier performance to agreed lead times.Update the wider business on movement of vessels, shipments as they happen.Maintain close relationship with freight forwarder.Manage vessel schedule information with nominated freight forwarder.Communicating date movements to the relevant merch teams as required.Support critical path discussions ensuring correct vessels met to hit launch.Management of air freights post instruction from merchandiser.Support improvement initiatives covering people, processes, and systems.Make recommendations to improve current processes within Supply Chain and Shipping.The successful candidate will need to have previous experience working as a Shipping Coordinator - preferably within retailer/importer environment with knowledge of imports customs processes. You will have excellent knowledge of Microsoft Office & Excel as well as solid communication & articulation skills and can multitask.Apply online or for further information please contact one of our specialist consultants quoting reference number: NJR16686