Average Service Analyst salary in Bromley

A leading sports and entertainment global company are looking for an IT Support Analyst to provide support within the company with IT hardware, software and telecommunication systems.Responsibilities of the Support Analyst roleTo offer IT Support at all sites including London, Kent and ad hoc events sites.Ensure logged jobs are reviewed and maintained, know when to reassign or escalate jobs to provide highest level service, follow up on calls and see through to resolutionLiaise with users regarding but not limited to issues, change requests and tasks- offering desk side and remote support.Build, deploy and maintain IT Hardware to a high level, ensuring all correct updates and drivers are applied.Support all C-Suite staff, ensuring that all involved parties are kept up to date and issues are escalated as per internal IT PoliciesExperience in monitoring IT systems and acting in a timely manner when issues arise,Acting as a point of escalation for Service Desk, ensuring timely responses are provided for any escalated issues.Keep departmental documentation up to date, ensuring all user assigned hardware correctly logged for referenceTo follow the change management process at all times, ensuring all jobs logged and passed through the correct approval routesTo produce and maintain documentation required for IT Infrastructure managementOther responsibilities of the roleFrequent travel to support global events.To complete all mandatory training within specified timelines.To undertake other duties within your capabilities as your Manager or Director may assign to you from time to time.Ensure compliance with SOX and GDPR regulations within IT InfrastructureExperience and requirements of the rolePrior to the role it would be essential that you have:Essential Knowledge of Microsoft 365 Suite and Azure Active Directory.Knowledge of operational Device ManagersOperational Knowledge of a wide range of IT and communication equipmentGood customer service skillsDemonstratable understanding of IT Service best practices.Some desirable experience that you may bring to the role:Experience working in a global organisation across different time zones.Qualifications for the roleYou will need to have current UK driving license in this role. Not essential to be successful in the role but you may also have the following qualifications:ITIL Foundation QualificationOffice 365 Administration and TroubleshootingPersonal Qualities for the roleStrong communication skills with the ability to convey ideas clearly and confidently.Highly motivated and well-structured in managing tasks.Positive, adaptable, and flexible when faced with challenges.Proactive, with a solution-oriented mindset.Benefits of the roleCareer progression – IT Systems Analyst->IT Network Engineer->IT Support ManagerJoining this company means becoming part of a team that values innovation, collaboration, and personal growth. They offer a dynamic work environment where ideas are heard, and employee contributions truly make an impact. They seek to recruit, develop, and retain the most talented people to play their role in accelerating the future of the commercial area they work in. As a member of the team, you will be able to access their amazing benefits:Private Healthcare schemeDental Care4 tickets to events per seasonEnhanced maternity/paternity leave and other family planning policiesA free staff shuttle service running to and from the surrounding train stations near their Kent officesFree healthy snacks in our officesSubsidised canteen in the Kent office25 days annual leave and 8 Bank Holiday days, plus a Christmas period closureOpportunities to develop and request training for your role via our in-house Learning and Development teamDiscount on company-related merchandise and themed experiencesPerkbox benefit portal and more

Head of Service – Safeguarding & Care Planning (Social Care)Temporary (26 Weeks) | Inside IR35Location: South East LondonWorking Pattern: Hybrid (minimum 2 days onsite)Hours: 36 per weekRate: £550–£600 per day (Umbrella / Ltd)Start Date: ASAPRibble Recruitment is assisting a London local authority with the recruitment of an experienced Interim Head of Service – Safeguarding & Care Planning to provide senior leadership within Children’s Services while permanent recruitment is underway.This is a senior statutory leadership role and applications are invited only from experienced Heads of Service. Aspiring candidates will not be considered.The RoleAs Interim Head of Service, you will be a key member of the Senior Management Team, providing strategic and operational leadership across the Safeguarding West service, including oversight of two Contact Centres as part of the authority’s Front Door arrangements.You will lead services that ensure timely, proportionate, and effective decision-making for children and families, working closely with multi-agency partners to deliver positive outcomes and support ongoing service transformation.Key ResponsibilitiesProvide strategic and operational leadership across Safeguarding & Care Planning servicesLead and manage multiple teams, including oversight of Contact CentresEnsure strong Front Door decision-making and timely service deliveryDrive performance, quality assurance, and continuous improvementAct as a senior professional lead, embedding statutory responsibilities and best practiceWork collaboratively with partners across health, police, education, and voluntary sectorsSupport and contribute to the council’s wider transformation and improvement agendaCandidate RequirementsTo be considered, you must have:A Social Work qualificationCurrent Social Work England registrationSubstantial senior leadership experience at Head of Service level within Children’s Social CareStrong knowledge of safeguarding, care planning, and statutory frameworksProven experience of leading complex services and multi-agency partnershipsEligibility to work in the UKWorking ArrangementsHybrid workingMinimum two days per week onsite, with one day aligned to the service’s designated office dayRecruitment ProcessIn-person interviewInterview dates: late January 2026 (TBC)One-stage processHow to ApplyRibble Recruitment is supporting the hiring organisation by managing candidate sourcing, screening, and the initial stages of the recruitment process.Lewis Ashcroft

A thriving company are currently looking for a Service Desk Administrator. The Service Desk Administrator role involves assisting with scheduling engineers, raising required works orders and providing ad hoc administrative support to the wider team.Our client is a vibrant and friendly company who offer great opportunities!Salary: £26,000 - £30,000Office basedParking availableService Desk Administrator responsibilities:Organising visits and remedial worksRaising work orders using the in-house databaseScheduling engineers and subcontractorsLiaising with the internal team as requiredPreparing completed work orders for invoicing purposesUploading compliancy documents onto online portalsChasing engineers for job information and outcomesMaintaining and updating spreadsheetsAssisting with general administration including scanning, photocopying, and answering incoming calls from engineers.Service Desk Administrator skillsPrevious experience in a similar role desirableClear and concise communication skills, both written and verbalProficient in Microsoft Word, Excel, and OutlookApply today!