Average Service Administrator salary in the UK

A thriving company has a new opening for a Customer Service Administrator to join their thriving team. The Customer Service Administrator role involves providing support to the wider team through scheduling works, managing invoices, and handling incoming calls in a timely and efficient manner.Salary £26,500 plus OTE £2kMonday to Friday on rota: 7.30am - 4.30pm | 9am – 6pm every 4 weeks approximatelySaturday 8pm – 4pm on rota basis 1 in 7 approximately. Time and half paidSunday 8am – 12pm – optional, and double payCustomer Service Administrator responsibilities:Handling incoming call queries and achieving daily targetsLiaising with customers regarding ETA updates, job updates and re-scheduling of appointmentsDistributing daily work schedules via CRM to EngineersUpdating job notes, customer, and engineer commentsEstablishing excellent working relationships with engineer staff and assisting with their queriesProviding a high level of customer service and communication, ensuring all information requests are dealt with in a timely mannerHandling the in-house email inbox, responding to queries from customers and head officeCreating and sending quotationsCreating invoices and ensuring payment is processedFollowing up with customers to ascertain if further work is requiredSending out correspondence to customers with work completed to increase positive reviewsCustomer Service Administrator required skills/competencies:Strong organisational and communication abilitiesIT proficient in Word, Outlook, and ExcelExcellent organisational skillsApply today!

A thriving company has a new opening for a Customer Service Administrator to join their thriving team. The Customer Service Administrator role involves providing support to the wider team through scheduling works, managing invoices, and handling incoming calls in a timely and efficient manner.Salary £26,500 plus OTE £2kMonday to Friday on rota: 7.30am - 4.30pm | 9am – 6pm every 4 weeks approximatelySaturday 8pm – 4pm on rota basis 1 in 7 approximately. Time and half paidSunday 8am – 12pm – optional, and double payCustomer Service Administrator responsibilities:Handling incoming call queries and achieving daily targetsLiaising with customers regarding ETA updates, job updates and re-scheduling of appointmentsDistributing daily work schedules via CRM to EngineersUpdating job notes, customer, and engineer commentsEstablishing excellent working relationships with engineer staff and assisting with their queriesProviding a high level of customer service and communication, ensuring all information requests are dealt with in a timely mannerHandling the in-house email inbox, responding to queries from customers and head officeCreating and sending quotationsCreating invoices and ensuring payment is processedFollowing up with customers to ascertain if further work is requiredSending out correspondence to customers with work completed to increase positive reviewsCustomer Service Administrator required skills/competencies:Strong organisational and communication abilitiesIT proficient in Word, Outlook, and ExcelExcellent organisational skillsApply today!

An established and highly regarded wealth management firm is looking to appoint a Financial Planning Administrator to join its growing support team. This is a fantastic opportunity for someone looking to build a long-term career within financial services and gain exposure across investments, pensions and wider financial planning administration within a supportive and professional environment. The successful candidate will support Advisers and Paraplanners with a broad range of administrative duties, including:Processing new businessPreparing client documentation and review packsLiaising with clients and providersManaging ongoing queries and transactionsMaintaining accurate records and documentationSupporting the wider team with day-to-day administrationThe role requires someone who is highly organised, detail-oriented and confident communicating with both clients and colleagues. Candidates should have strong administration skills, a professional approach and the ability to manage workloads effectively in a busy environment.Benefits Include:29 days holiday plus bank holidaysHybrid working with 2 office days per weekPension contributionAnnual training and development budgetIncome protection and death in service coverProfit share scheme after one year of employmentThis is an excellent opportunity to join a respected business that genuinely invests in its people and offers long-term progression within wealth management.Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.