Average Service Administrator salary in Manchester

Join Rubax Lifts Limited, one of the UK’s largest independent lift companies, proudly providing expert lift engineering services and tailored solutions nationwide since 1980. With strategically located offices and a team of highly skilled engineers available 24/7, 365 days a year, we’re dedicated to delivering exceptional service and building lasting relationships with our customers. At Rubax, we value customer engagement and strive to fully understand and meet individual requirements by offering high-quality, cost-effective solutions. Committed to continuous improvement, we invest in our people, processes, and technology to ensure the highest standards of customer satisfaction. Be part of a company that supports innovation, prioritises quality, and puts its customers at the heart of everything we do.The successful candidate will provide administrative duties as part of the Service Department Team including answering the phone, typing correspondence, invoicing, sending & processing emails and updating in-house systems as well as customer portals. Work closely with field engineers and plan work and technical diary. Liaise with people across all areas within the business both internally and externally.Duties:Maintenance of files, assisting with worksheets, schedules, and other service-related documentsPreparing and sending reports to the customerKeeping the in-house system up to dateUpdating customer service portals to ensure we adhere to KPIs & SLAsDemonstrating customer service, taking calls & emails, dealing with enquiries & taking detailed messagesPreparing and sending accurate sales invoicesCommunicating professionally with all people and departments both externally and internallyLogging & processing callouts and checking with engineers to ensure completionProcess regional engineer timesheets and plan engineer work and route coordinationPlan engineer diaries ensuring completion of maintenance and reactive jobs productively and efficiently and ensuring all jobs are coveredBe able to prioritise workload and identify priority worksRequirements: Previous experience in a similar role is desirable and a flexible approach to workHighly organised, proactive with the ability to work as a Team as well as on own initiativeGood planning and time management skillsAble to resolve conflicting demands to ensure good customer serviceIT literate with good knowledge of MS OfficeAble to prioritise own workload effectivelyWorking with minimal supervision and utilising initiativeCommitment to deliver business support accurately, under pressure and to tight timescalesReliable, organised, and diligent, with an excellent telephone mannerAt Rubax we value inclusion and diversity, and practise equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability.Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.

Service Administrator£25,000 - £27,000 + Training + Monday - Friday + BenefitsLeigh (Commutable from: Wigan, Bolton, Ashton-in-Makerfield, Manchester, Worsley, Warrington, Irlam) Have you got Administration experience from a Service / Automotive or similar background looking to join a well-established company who offer long-term job security, a varied working environment and on the job training?On offer is a fantastic opportunity to work for a market-leading company who are renowned for looking after their staff in a Monday-Friday days based role.This national company within the Forklift industry are increasing head count across one of their fastest growing facilities.This is a Monday - Friday days based role (8am - 4.30pm) from their modern office / workshop. You will be responsible for a variety of Administrative duties dealing with Engineers and Fleet.This role would suit an Administrator from a Service / Engineering or Automotive background looking for a secure Monday- Friday days based role. The role.Service, Engineering and Fleet administration.Managing key process through the hire and sales process.Monday - Friday (8am - 4.30pm) The person.Service / Hire desk / Workshop background.Administrative experience.Commutable to Leigh.Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.We are an equal opportunities company and welcome applications from all suitable candidates.

CUSTOMER SERVICE ADMINISTRATOR - FINANCIAL / LEGAL SERVICESFULL TIME, PERMANENT MANCHESTER CITY CENTRE£30,000 + up to £5,000 OTEGet Recruited are very excited to be representing our client, who are on the lookout for a First Response Executive / Customer Service Administrator to join them!This is a great opportunity for a confident and driven First Response Executive / Legal Services Administrator / Customer Service Administrator to play a pivotal role in supporting clients at the start of their recovery journey. You'll be the first point of contact, delivering a professional, empathetic, and informative experience while guiding clients through a complex but rewarding process.If you enjoy working in a fast-paced, client-focused environment within legal or financial services, this could be the perfect next step in your career!As a Customer Services Administrator (Financial or Legal) you'll be:Handle inbound phone and email enquiries, answering all questions / enquiries professionally and with careGuide clients throughout the recoveries process, with clear communication throughout the call Onboard new clients, transferring their cases to the relevant departmentGuide clients through the initial stages of the recovery process, ensuring clear and confident communication throughoutProviding financial insights throughout the processEnsure all necessary information and documentation is gathered to progress cases effectivelyMaintain a high standard of client care while working towards individual and team targetsYou must have:Proven experience in customer service, sales or partnerships, ideally within financial services or legal industriesStrong communication skillsConfident in working independently and can work to targetsHighly organised with a strong focus on conversionsProven experience of working in a target driven environmentExperienced within Financial Services Administrator, Legal Services Administrator, Client Account Administrator, Case Management Administrator, Client On boarding AdministratorBenefits:Competitive basic salary + uncapped commission and bonus structure25 days holiday + bank holidaysAnnual bonus schemeRegular team socials including summer and Christmas eventsCompany awards and recognition eveningsBy sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.