Average Service Administrator salary in the UK

Job Title: Servicing Administrator Location: Havant, UK Hours: Monday to Friday 08.00am-4.30pm (Office Based)Salary: Up to £30,000 DOE + Company BonusAre you highly organised, process-driven, and at your best when keeping multiple moving parts under control? Do you enjoy providing excellent customer service while ensuring nothing slips through the cracks behind the scenes?If this sounds like you, a fast-growing healthcare solutions business is looking for a Servicing & Customer Service Administrator to join its expanding operations team.About the CompanyOur client is an innovative organisation experiencing significant growth, with a mission focused on improving people's quality of life through specialist healthcare solutions. The business has grown rapidly and prides itself on its collaborative culture, customer-first mindset, and commitment to developing its people. What’s the role about?This is a varied position combining servicing administration with customer service support. You'll play a key role in ensuring customers receive a professional after-sales experience while helping the operations team manage servicing activities, repairs, maintenance schedules, and product trials.Key ResponsibilitiesCoordinate servicing, repair, and maintenance requests from initial booking through to completion.Schedule engineer visits, workshop repairs, and customer call-outs.Maintain servicing records, customer updates, and preventative maintenance schedules.Respond professionally to customer calls, emails, and after-sales enquiries.Manage customer expectations by providing accurate updates and clear communication.Coordinate demo, trial, and hire equipment, including stock tracking, returns, and redeployment.Complete hire administration and invoicing while ensuring records remain accurate and up to date.Liaise with engineers, warehouse teams, operations colleagues, and sales teams to ensure excellent service delivery.Track outstanding actions and ensure follow-up activities are completed efficiently.RequirementsAbout YouYou'll be someone who:Has strong administrative and organisational skills.Enjoys working in a fast-paced environment with multiple priorities.Delivers exceptional customer service over the phone and via email.Has excellent attention to detail and a process-driven approach.Is confident using business systems, spreadsheets, and internal databases.Takes ownership of tasks and follows them through to completion.Works collaboratively and brings a positive, can-do attitude.May have experience in customer service, servicing administration, operations support, logistics, after-sales, or coordination roles.BenefitsWhat’s in it for you?Salary up to £30,000 depending on experience.Company-wide bonus scheme.Genuine career progression opportunities within a rapidly growing business.Full training and ongoing development support.Supportive culture with a fully stocked kitchen, on-site parking, pension scheme, and flexibility when needed.23 days holiday plus statutory holidays.Ready to Find Out More?This is an excellent opportunity to join a growing organisation where your contribution will be recognised and where genuine development opportunities exist for ambitious individuals. If you're looking for a role that combines administration, customer service, and operational coordination, we'd love to hear from youIND25

Job Title: People Services AdministratorLocation: DoncasterSalary: £26,011 per yearJob Type: Full Time, Fixed Term Contract (12 months)The role:At DB Cargo UK, we're currently looking for a People Services Administrator to join our People Services team at our Doncaster Head Office on a 12-month fixed-term contract.Our People Services team plays a vital role in supporting colleagues throughout their employment journey. Working closely with colleagues across People Services, Payroll and HR Compliance, you'll provide high-quality administrative support, helping to deliver an efficient and professional HR service.You'll play an important role in creating a positive experience for new starters by coordinating onboarding activities, maintaining accurate employee records and supporting the wider employee lifecycle.This is a full-time position based on a 35-hour working week and offers hybrid working, with three days per week in the office.What will you be doing?As a People Services Administrator, you'll support a wide range of HR administration activities, ensuring our processes run smoothly and colleagues receive a great service.You'll be responsible for:Supporting the onboarding process for new starters, including issuing contracts, coordinating pre-employment checks and ensuring all onboarding documentation is completed accurately.Maintaining employee records across our HR systems, ensuring information is accurate, up to date and compliant with GDPR requirements.Acting as a first point of contact for People Services queries, managing shared inboxes and responding to or directing enquiries appropriately.Preparing HR documentation including contractual changes, employment letters and other employee correspondence.Supporting payroll administration by processing employee changes, contractual amendments and variable payments within agreed deadlines.Assisting with recruitment administration where required, including interview coordination, offer administration and pre-employment activity.Carrying out regular data checks and audits to ensure compliance with internal controls and company procedures.Working collaboratively with colleagues across People Services, Payroll and HR Compliance to deliver an efficient and consistent service.Contributing to continuous improvement by identifying opportunities to enhance processes and improve the colleague experience.What are we looking for?We're looking for someone who is organised, proactive and enjoys delivering excellent customer service.Ideally, you'll have experience in:Administrative support within HR, recruitment or a shared services environment.Managing multiple priorities and deadlines in a busy administrative role.Maintaining accurate records and working with confidential information.Using Microsoft Office applications, particularly Word, Excel and Outlook.Working with HR or business systems (Workday experience would be advantageous but isn't essential).Most importantly, we're looking for someone who is:Organised and highly detail-oriented.Customer focused with excellent communication skills.Proactive and willing to learn.Professional and discreet when handling confidential information.Collaborative and able to build positive working relationships across the business.Committed to delivering an excellent colleague experience.What matters to you?Here at DB Cargo we offer a range of benefits as part of your employment. These include:Salary of £26,011 per annum based on a 35-hour working week.Hybrid working with three days per week in the office.25 days annual leave plus bank holidays.Free on-site parking.EV charging at selected sites.Manager-led recognition programme for employees who live our values.Access to our employee benefits portal, offering discounts across a wide range of retailers and services, together with wellbeing resources.Employee Assistance Programme to support your health and wellbeing.Please click APPLY to submit your CV for this opportunity.Candidates with experience as an HR Administrator, HR Assistant, People Administrator, Recruitment Administrator, Shared Services Administrator, Personnel Administrator, Employee Services Administrator or HR Coordinator may also be considered for this role.

As Customer Service Administrator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of up to £26,000. Working for a highly successful business who have worked in the garage equipment sector for decades. Purpose of the role:Supporting the service team providing high levels of customer service, maintaining the database and administration.Key Accountabilities of the Customer Service Administrator:Be first point of contact for customersProviding high levels of customer care over the phone and via emailLiaise with customers, resolving any queries quickly and efficientlyGenerate system based quotes and invoicesSupport with coordinating service administrationContact customers to confirm proposed dates and obtain order numbers for scheduled workMaintain database all customer recordsSkills Required for the Service Administrator:Confident customer services skillsMethodical approach used to managing a busy workloadAdministration experience within an office environmentSolid IT skills including MS OfficeExcellent communications skillsOrganised approach to work, able to work on multiple tasks at the same timeHigh levels of accuracy and attention to detailAdaptable in a changing environment What's in it for you?A salary of up to £26,000Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday with 30 min lunch22 days hol +bank hols, increasing with serviceTraining, support and developmentWorking for a successful, established businessPrivate healthcare for you and your family after six month probation