Average Service Administrator salary in Derby

Are you looking for a practical role where every day brings something different? Do you enjoy working in a fast-paced environment for a recognised brand as part of a supportive and driven team?Here at GXO, we are currently recruiting for Warehouse Administrators to join our team in West Hallam (DE7 6HE), supporting our customer, Motus. In this role, you will assist and support the Management Team in achieving key performance indicators (KPIs) and operational objectives for the site.This is a full-time, permanent position, working on a rotating shift, on an ‘any 5 days out of 7’ pattern, between 06:00 and 22:00. You will work 7.5 hours per day, with shift times allocated in line with operational requirements.Pay, benefits and more:A salary of £26,436.00 per annumA 7.5% shift allowance applies to employees working rotating shifts33 Holiday days (inclusive bank holidays)Flexible dental insurance plans24/7 online GP service, life assurance and a fully comprehensive employee assistance programmeAccess to our MyBenefits platform, including high-street discounts, Cycle to Work scheme, cashback cards, savings schemes and moreAdmission to GXO University, our online learning platform designed to help you progress and achieve your career goalsWhat you will do on a typical day:Responsible for carrying out a wide range of administrative duties to support the efficient day-to-day running of the contract and ensure operational processes are completed accurately and on timeOverseeing order system – release and despatch orders on the systemCoordinate and book deliveries, arrange transport, and manage customer communications via telephone and email to ensure the timely and efficient movement of goodsPerform warehouse administration duties, prepare documentation for incoming and outgoing shipments, and communicate effectively with internal teams, hauliers, and customers to support the smooth running of warehouse operationsWhat you need to succeed at GXO:Ability to work independently, manage your own workload, and maintain high standards when working aloneFlexible approach to working hours, including the ability to work overtime when requiredStrong IT skills, including proficiency in Microsoft Office applications such as Word, Excel, and OutlookExperience using Warehouse Management Systems (WMS) and SAP systems would be advantageousAbility to build and maintain effective working relationships with both internal and external customersWe engineer faster, smarter, leaner supply chains.GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement

Favourable daytime hours – 8:30am-5pmEarly finish FridaysCollaborative, warm team environmentOur client is a well-established manufacturing business seeking an experienced and highly organised Service Administrator to join their Service team on a temporary basis. This is an excellent opportunity for an individual with strong administration and customer service skills who enjoys working in a fast-paced operational environment where organisation, accuracy and communication are essential.As Service Administrator, you will provide comprehensive administrative and coordination support to the Service department, helping to ensure engineers are scheduled effectively, customer enquiries are dealt with promptly, parts and logistics are managed efficiently, and service documentation is completed accurately.Key ResponsibilitiesSchedule field-based engineers and Service Partners using the company CRM system, ensuring appropriate allocation of skills and resources to maximise productivity.Coordinate parts requirements, including arranging warehouse dispatch, third-party transport, relevant paperwork and purchase orders.Liaise with Technical Engineering Managers regarding engineer workloads, productivity and critical sites or jobs.Support the delivery of projects and manage individual service cases from initial enquiry through to completion.Provide a high standard of customer service, responding professionally and promptly to telephone enquiries and emails.Work closely with fellow schedulers and the wider Service team to resolve resourcing challenges and secure appropriate attendance dates for customers.Prepare relevant Risk Assessments and Method Statements for service cases.Maintain accurate and methodical records of service transactions and activities.Manage the Service inbox, raising cases for call-outs, quoted works and commissioning, while ensuring customers receive timely updates.Support service order management, logistical despatch, service works billing and general customer enquiries.Contribute towards achieving departmental KPIs and maintaining an efficient day-to-day Service operation.About YouWe are looking for someone who is highly organised, proactive and customer-focused, with the ability to manage competing priorities in a busy environment. You will have excellent attention to detail, strong administrative skills and the confidence to communicate effectively with customers, engineers and internal stakeholders.The successful candidate will ideally have:Previous experience in administration, coordination, scheduling or a similar service-based environment. Knowledge of end-to-end logistics would be advantageousStrong organisational and time-management skills.Excellent attention to detail and process discipline.Good numeracy and IT skills, with experience using Microsoft packages and the ability to learn new systems quickly.The ability to prioritise and multitask effectively.A proactive, enthusiastic and self-motivated approach.The confidence to work independently while also contributing positively to a team.A responsible, dependable and flexible attitude.If you are an experienced administrator who thrives on coordinating people, processes and customer requirements, we would be keen to hear from you.

Join a friendly, customer-focused team where your attention to detail and excellent service make a real difference. If you're organised, confident using Excel and enjoy helping customers, we'd love to hear from you.Administrator - Customer ServiceBurton upon TrentFull Time, PermanentMust be based with 20miles of the office£26,250 per annumMonday to Fridays 9:00am - 5:00pmPlease note: you must be authorised to work in the UKAJR Management Ltd is a specialist utility management company, providing end-to-end utility solutions for housebuilders, housing associations and developers across the UK. The business prides itself on delivering a high-quality service, ensuring a smooth transition of utility accounts for customers while building long-term relationships with clients.As an Administrator - Customer Service, you will be the main point of contact for a portfolio of clients and their customers, supporting the administration of utility account handovers and resolving customer queries. This is a varied role requiring excellent customer service skills, strong attention to detail and good Excel knowledge, alongside the ability to manage multiple tasks in a fast-paced office environment.What you'll do:Deliver outstanding customer service via telephone and email.Process customer and client information accurately using internal systems.Manage utility account handovers and tenancy information.Build strong working relationships with clients and key stakeholders.Liaise with customers to resolve utility-related queries and complaints.Work with utility suppliers to ensure customer accounts are set up correctly.Maintain accurate records and resolve data discrepancies.Prioritise workload to meet deadlines while maintaining a high level of accuracy.What you'll need:Previous customer service experience.Excellent communication skills, both written and verbal.Strong administration and organisational skills.Good working knowledge of Microsoft Office, particularly Excel.Excellent attention to detail and a high level of accuracy.Ability to build positive relationships with customers and colleagues.Confident working independently and as part of a team.GCSE English and Maths (or equivalent).A proactive, organised and professional approach to work.If you're an organised administrator with excellent customer service skills, strong Excel ability and a keen eye for detail, this is an excellent opportunity to join a successful and supportive organisation where your contribution will be valued. Apply today to take the next step in your career.How to Apply:If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents.You must be authorised to work in the UK. No agencies, please.Other suitable skills and experience includes Customer Service Administrator, Customer Support Administrator, Client Services Administrator, Office Administrator, Customer Service Coordinator, Administration Assistant, Service Administrator, Client Support Executive, Customer Experience Administrator, Data Administrator, Sales Support Administrator, Operations Administrator.