Average Sales Coordinator salary in Glasgow

Sales Coordinator (Full Cycle) – Industrial Supplies Central Scotland (Office-based with flexibility) Full-time | Permanent | Monday to Friday 8:30am – 5:00pm Salary £27k - £30k + BonusThe RoleWe are looking for a highly organised and customer-focused Sales Coordinator to join the team within a growing industrial supplies / Nuts, Bolts & Fasteners business.This is a full-cycle sales coordination role, where you will take ownership of customer accounts from initial enquiry through to order fulfilment and aftercare. You’ll play a key part in delivering a first-class service, ensuring customers receive the right products, on time, every time.Key ResponsibilitiesManage the entire sales process from enquiry to delivery and aftercareIdentify any upselling needsProcess customer orders accurately and efficientlyProvide quotes, pricing and product advice (nuts, bolts & industrial fasteners)Act as the main point of contact for customer accountsLiaise with internal teams (sales, warehouse, purchasing) to ensure smooth order fulfilmentTrack orders and proactively communicate updates to customersHandle queries, returns, and resolve issues quickly and professionallyIdentify upselling and cross-selling opportunities within accountsMaintain accurate records within CRM / ERP systemsWhat We’re Looking For Experience in a sales coordination, internal sales, or customer service role Ideally from an industrial, manufacturing, engineering, or construction supplies background Strong organisational skills and attention to detail Confident communicator with a customer-first approach Ability to manage multiple orders and priorities in a busy environment Good IT skills (Excel, CRM systems, order processing systems)Knowledge of nuts, bolts, fixings or industrial products is highly desirable, but not essential.What You’ll GetCompetitive salary and bonus structureStable, well-established business with growth plansSupportive team environment with training providedOpportunity to build long-term customer relationshipsCareer progression within sales or account managementWhy Join Us?You’ll be joining a business where service, reliability and relationships matter. This role is ideal for someone who enjoys seeing the full journey of a sale through to completion, rather than just passing orders along.Apply TodayIf you’re a motivated, detail-driven individual who thrives in a fast-paced sales environment, we’d love to hear from you. Apply now

Customer Care CoordinatorLocation: Greater GlasgowHours: Full-time, PermanentStarting Salary: Circa £26.5k (dependant on experience), plus bonus and benefitsAbout the OpportunityAre you passionate about delivering outstanding customer service and taking ownership of the customer journey? This is a fantastic opportunity to join a well-established UK housebuilder as a Customer Care Coordinator, where your contribution genuinely makes a difference to homeowners and the wider business.This role sits at the heart of the customer experience function and is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in building strong relationships.What’s on OfferCompetitive salary and performance-related bonusLife assurance and contributory pension schemeHealth and wellbeing supportEmployee benefits platform with retail discounts and wellbeing resourcesA supportive, inclusive culture with a strong focus on personal developmentOpportunity to be part of a customer-focused business committed to quality and continuous improvementThe RoleAs a Customer Care Coordinator, you will play a key role in ensuring homeowners feel supported, informed, and valued throughout the after-sales journey. Acting as the main point of contact, you’ll coordinate the resolution of issues efficiently and professionally, working closely with internal teams and external contractors to deliver a high standard of service.You will manage your own portfolio of properties, maintain clear communication and ensure all actions are completed in line with service level agreements and industry standards.About YouWe’re looking for someone who is customer-focused, organised, and confident managing multiple priorities.You’ll ideally have:Previous experience working with a housebuilder, or in a similar customer service-related roleExcellent written and verbal communication skillsA calm, solutions-focused approach, even under pressureStrong organisational skills with close attention to detailThe ability to take ownership and see tasks through to completionConfidence using IT systems, including Microsoft Word, Excel, and Outlook (experience with CRM or property systems is a plus but not essential)A collaborative attitude, with resilience, flexibility, and initiativeA full driving licence and access to a vehicle (desirable for site visits)Key ResponsibilitiesAct as the first point of contact for customers via phone, email, and online portals, handling queries with empathy and professionalismTake ownership of customer cases from initial contact through to resolution, providing regular updates and managing expectationsAccurately log and maintain all customer interactions and actions on internal systemsCoordinate repair and maintenance work by scheduling operatives and subcontractors, monitoring progress and completionCarry out follow-up and courtesy calls to confirm satisfaction and identify further support needsBuild effective working relationships with contractors, site teams, and technical specialistsAttend site visits where required to support issue resolutionEnsure activity aligns with company timelines, service standards, and relevant industry codesSupport continuous improvement by contributing feedback and learning from customer insightsProvide general administrative support, including documentation, reporting, and cost controls where requiredApply today!

Location: Paisley, GlasgowPay Rate: £15.00 per hour (approx. £29,250 per annum based on 37.5 hours per week)Working Hours: Monday to Friday, 9:00am - 5:30pmWork Pattern: Hybrid - 2 days working from home following approximately 6 weeks of onsite trainingParking: On-site parking availableStart Date: As soon as possibleContract Type: Minimum 6-month temporary contract (with potential for extension)Role OverviewA global organisation and industry leader is seeking a Customer & Sales Support Coordinator to join its growing team. This role plays a key part in supporting day-to-day customer operations, including order processing, quotation preparation, and handling a range of telephone and email enquiries.You will also provide support to internal teams and assist with technical queries, ensuring a consistently high level of customer service across all interactions.Key ResponsibilitiesProcess customer orders accurately and efficientlyPrepare and issue quotations in line with customer requirementsRespond to customer enquiries via telephone and email in a timely mannerProvide administrative and technical support to sales and customer service teamsMaintain accurate records using SAP, CRM, or similar systemsManage multiple tasks effectively while working under pressureBuild and maintain strong relationships with both internal stakeholders and external customersSkills & Experience RequiredPrevious experience in a customer support or administrative roleFamiliarity with SAP, CRM, or similar business systemsStrong communication skills, both written and verbalExcellent interpersonal skills with the ability to build relationships at all levelsHighly organised with strong prioritisation skillsDetail-focused with a commitment to accuracy in a fast-paced environmentDemonstrated commitment to delivering excellent customer service