Average Reporting Manager salary in Weybridge

Client Services Account ManagerAnnual Salary: Up to £42,000Location: Weybridge, SurreyJob Type: Hybrid (3 days work from home, 2 days in office after training)Join our Client Services team as a Client Services Account Manager in a small but energetic and ambitious technology company working within the Collections & Recoveries sector of the Financial Services Industry. This full-time role is ideal for someone who is keen to oversee client relationships, ensuring satisfaction and retention while meeting business goals.Day-to-day of the role:Team Leadership: Recruit, train, motivate, and supervise client service representatives, setting goals and monitoring performance.Client Relationship Management: Act as a primary point of contact, build strong relationships, and ensure clients receive exceptional service.Strategy & Improvement: Develop and implement strategies to enhance customer satisfaction, retention, and sales; aligning with company objectives.Issue Resolution: Investigate and resolve complex client complaints and handle escalations.Operations & Reporting: Oversee daily operations, ensure compliance and provide reports on service quality and performance.Cross-Functional Collaboration: Work with sales, IT, finance, and operations to align on client goals and deliver integrated solutions.Required Skills & Qualifications:Excellent problem-solving and strategic thinking skills.Strong communication skills, able to articulate clearly in both written and spoken forms.Proven ability to build and maintain strong relationships with new and existing clients.Experience in identifying client opportunities within an existing portfolio.Competence in liaising across departments to coordinate the successful delivery of client requests.Ability to collate and review management reporting for external distribution ensuring accuracy and timeliness.Leadership skills with the ability to develop and support a team.Strong organizational skills with the ability to prioritize work commitments.A positive and adaptable approach to the changing demands of the role.Computer literacy, particularly in Microsoft Office, with proficiency in Excel.Knowledge of the Collections & Recoveries Industry is preferred.Understanding of Data Protection legislation and Information Security business requirements is advantageous.Benefits:Private healthcareAnnual performance-related bonus25 days annual leave plus an additional day off for your birthdayLife insurancePension schemeTo apply for this Client Services Account Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Client Services Account ManagerAnnual Salary: Up to £42,000Location: Weybridge, SurreyJob Type: Hybrid (3 days work from home, 2 days in office after training)Join our Client Services team as a Client Services Account Manager in a small but energetic and ambitious technology company working within the Collections & Recoveries sector of the Financial Services Industry. This full-time role is ideal for someone who is keen to oversee client relationships, ensuring satisfaction and retention while meeting business goals.Day-to-day of the role:Team Leadership: Recruit, train, motivate, and supervise client service representatives, setting goals and monitoring performance.Client Relationship Management: Act as a primary point of contact, build strong relationships, and ensure clients receive exceptional service.Strategy & Improvement: Develop and implement strategies to enhance customer satisfaction, retention, and sales; aligning with company objectives.Issue Resolution: Investigate and resolve complex client complaints and handle escalations.Operations & Reporting: Oversee daily operations, ensure compliance and provide reports on service quality and performance.Cross-Functional Collaboration: Work with sales, IT, finance, and operations to align on client goals and deliver integrated solutions.Required Skills & Qualifications:Excellent problem-solving and strategic thinking skills.Strong communication skills, able to articulate clearly in both written and spoken forms.Proven ability to build and maintain strong relationships with new and existing clients.Experience in identifying client opportunities within an existing portfolio.Competence in liaising across departments to coordinate the successful delivery of client requests.Ability to collate and review management reporting for external distribution ensuring accuracy and timeliness.Leadership skills with the ability to develop and support a team.Strong organizational skills with the ability to prioritize work commitments.A positive and adaptable approach to the changing demands of the role.Computer literacy, particularly in Microsoft Office, with proficiency in Excel.Knowledge of the Collections & Recoveries Industry is preferred.Understanding of Data Protection legislation and Information Security business requirements is advantageous.Benefits:Private healthcareAnnual performance-related bonus25 days annual leave plus an additional day off for your birthdayLife insurancePension schemeTo apply for this Client Services Account Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Client Services Account ManagerAnnual Salary: Up to £42,000Location: Weybridge, SurreyJob Type: Hybrid (3 days work from home, 2 days in office after training)Join our Client Services team as a Client Services Account Manager in a small but energetic and ambitious technology company working within the Collections & Recoveries sector of the Financial Services Industry. This full-time role is ideal for someone who is keen to oversee client relationships, ensuring satisfaction and retention while meeting business goals.Day-to-day of the role:Team Leadership: Recruit, train, motivate, and supervise client service representatives, setting goals and monitoring performance.Client Relationship Management: Act as a primary point of contact, build strong relationships, and ensure clients receive exceptional service.Strategy & Improvement: Develop and implement strategies to enhance customer satisfaction, retention, and sales; aligning with company objectives.Issue Resolution: Investigate and resolve complex client complaints and handle escalations.Operations & Reporting: Oversee daily operations, ensure compliance and provide reports on service quality and performance.Cross-Functional Collaboration: Work with sales, IT, finance, and operations to align on client goals and deliver integrated solutions.Required Skills & Qualifications:Excellent problem-solving and strategic thinking skills.Strong communication skills, able to articulate clearly in both written and spoken forms.Proven ability to build and maintain strong relationships with new and existing clients.Experience in identifying client opportunities within an existing portfolio.Competence in liaising across departments to coordinate the successful delivery of client requests.Ability to collate and review management reporting for external distribution ensuring accuracy and timeliness.Leadership skills with the ability to develop and support a team.Strong organizational skills with the ability to prioritize work commitments.A positive and adaptable approach to the changing demands of the role.Computer literacy, particularly in Microsoft Office, with proficiency in Excel.Knowledge of the Collections & Recoveries Industry is preferred.Understanding of Data Protection legislation and Information Security business requirements is advantageous.Benefits:Private healthcareAnnual performance-related bonus25 days annual leave plus an additional day off for your birthdayLife insurancePension schemeTo apply for this Client Services Account Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.