IT Support Technician
IT Support Technician | Oxford (Hybrid) An exciting opportunity to join a world-class organisation at the cutting edge of high-performance technology infrastructure.Are you an experienced IT Support Technician looking for a role that goes beyond the ordinary? We're recruiting on behalf of a global leader in the design and build of high-performance data centres — a fast-moving, technically innovative business with offices around the world and real scope for international travel.Based in Oxford and operating on a hybrid model, this is a fantastic opportunity to develop your career within a genuinely dynamic industry alongside a talented, forward-thinking team.The RoleAs the first point of contact for all internal IT support, you'll play a vital role in keeping a high-performance organisation running smoothly. Your day-to-day will include:Installing, configuring, and maintaining software and hardware across computer and network systemsDiagnosing and troubleshooting software and hardware issues with confidence and efficiencyRepairing and replacing damaged components as neededEnsuring security across client and server machines through antivirus and firewall managementSupporting colleagues when they encounter technical challengesTesting new hardware and software ahead of full-scale rolloutsMaintaining accurate, up-to-date technical documentationAbout YouYou'll bring a solid IT foundation, a calm problem-solving approach, and genuine enthusiasm for technology. We're looking for:2+ years' IT support experiencein a professional environmentGood working knowledge of IT applications and infrastructureStrong communication skills — you're comfortable engaging with people at all levelsOrganised, dependable, and a genuine team playerExperience with SNMP, BACnet, or Modbus protocols is desirable but not essentialLiving within commuting distance of Oxford is advantageous for regular office visitsWhat's on OfferThis employer rewards its people well. You can expect:Competitive salary Pension schemePerformance bonuses30 days' annual leaveHybrid workingOpportunity to travel internationally
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