Average Relationship Manager salary in Ipswich

As a Client Accounting Relationship Manager, you will be responsible for the delivery of the A&S financial targets for designated Business Units, through building and maintaining excellent relationships with Accounting Teams and relevant Stakeholders, to maximise cash flow to meet client settlement requirements, reduce exposure and enhance customer service, and responsible for managing the accounting relationship with designated key clients, acting as a focal point for queries and escalated matters from the Accounting Team and Stakeholders. The role is based in Ipswich with a hybrid working style (minimum 3 days in office).The Role:Establish and cultivate strong, long-term relationships with clients, Business Units (BUs), other WTW offices, B2C colleagues, and other key stakeholders, fostering collaboration and effective communication Maintain high visibility within Business Units (and WTW intercompany offices) to proactively identify and resolve queries, ensuring efficient issue and query resolution Organise and lead regular meetings with the BU (and WTW intercompany offices), preferably in-person or via Teams, to drive greater collaboration and achieve successful outcomes Actively monitor, prioritise and respond to urgent matters, ensuring timely escalation to the Senior Manager and BU, where appropriate, to facilitate swift resolution Take accountability and demonstrate strategic management of bad debts (B&DD), taking a hands-on approach to reduce outstanding balances and mitigate financial impact to the business Drive improvements in cash collection performance and KPI metrics, proactively implementing targeted actions to improve and maintain financial performance Proactive management of designated key clients in collaboration with the Account Controller, swiftly identifying and addressing issues within established timeframes to enhance client satisfaction Serve as the primary A&S contact for critical client-related issues requiring BU involvement, maintaining regular communication with the Account Controller to agree and direct next steps and define ownership of actions Provide guidance and support to Mumbai teams on escalated issues, identifying training needs and coordinating with the Team Leader to ensure appropriate support and development opportunities are provided by the Tech Leader What you’ll bring:Superior and clear communication, with excellent verbal, written and in-person communication skills to enable direct negotiation of challenging and difficult issues at organisational levelsExcellent negotiation skillsAbility to liaise with multiple stakeholders including domestic and international clients, and internal colleaguesStrong influencing skills; including the ability to take ownership of a given issue and manage this through to resolutionClear understanding of escalation procedures and effective business communication routesGood ability to plan and manage personal workload efficiently and effectively, correctly evaluating importance and prioritising accordinglyGood working knowledge of internal and external processesAbility to identify opportunities for improvements to practices and proceduresExperience of query and issue resolutionProficient use of standard office applications including Microsoft Outlook, Word, Excel and PowerPoint.What we offer:Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.Equal Opportunity EmployerWe’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.

Ready to take ownership of existing Client relationships in one of the most successful divisions within a leading name in Insurance Broking? Due to our Clients exceptional growth, we're seeking a Relationship Manager to join their successful Commercial Team, to focus on shaping Existing Business. This is a significant opportunity to lead the delivery of first-class risk management service to a range of major Clients. You will have full ownership of a valuable Client portfolio where you'll build lasting relationships and drive business growth. You'll be the trusted Advisor your Clients rely on, with full accountability for revenue performance and client satisfaction. Enjoy the flexibility of hybrid working - splitting your time between home and office to suit both your lifestyle and Client needs. As Relationship Manager your responsibilities will include: Lead and deliver the end to end ongoing Client serviceUnderstand the clients' business and their risk management needs and look for solutions to deliver those needsDetermine appropriate solutions, structure, price and placement strategies that meet the clients' needs and deliver profitable businessProactively develop appropriate solutions and proposals to ensure excellent client retention ratesDesign programme and pricing structures based on market and client knowledge To be a successful Relationship Manager you will demonstrate: Excellent Commercial Insurance knowledge gained across all classes of businessFirst class communication, negotiation and interpersonal skillsIntegrity, credibility and presence at senior levelsGenuine desire for excellent customer service

Our client, a highly reputable company based in Ipswich are currently seeking to recruit a Sales Account Manager to strengthen their sales team. This is an exciting role for someone who has a natural ability to build rapport and relationships, whilst maintaining a professional approach. Key Duties & Responsibilities:Handling incoming sales enquires, following up warm leads, and identifying and winning sales opportunities Responding to customers and quoting rates for businessBuilding effective business relationships and providing exceptional customer service to assist with repeat businessAnswering customer queries, resolving any concerns, and providing additional informationUnderstanding customer needs and requirementsSkills & Experience Required: A proven track record in sales account management and business developmentThe ability to build and maintain strong influential relationships with clientsConfidence and a genuine passional for sales, with the ability to exceed targets Strong negotiation skills and the ability to close sales and overcome objections The ability to work in a fast-paced and sometimes challenging environment Excellent interpersonal and communication skills A flexible approach to work with the ability to work without direct supervisionStrong accuracy and attention to detailThis is a great position and in return the successful candidate can expect a vibrant working environment and the opportunity to build a career within a well-established company.Key Benefits:Competitive salary plus commission and benefits package.The opportunity to work with some leading names in the industry.A fun and dynamic work environment. Enhanced training will be provided to support you in your role.