Aftersales Manager
Are you an experienced automotive professional seeking to advance your career in a reputable dealership in West Sussex? Our client is currently recruiting an Aftersales Manager to join their well-established team. This role offers a unique opportunity to contribute to a thriving business, with potential for career development and professional growth. The Aftersales Manager position is ideal for candidates looking to step into management or those with operational experience seeking a new challenge. Applications from Senior Service Advisors, Assistant Service Managers, Service Team Leaders, and Workshop Controllers are highly encouraged.Benefits:Competitive salary between £30,000 and £35,000, with a 5% profit share on salesMonday to Friday working week, with occasional Saturday mornings at month-end (1 in 4)Company car supplied, including BIK tax and a fuel card with mileage tracking25 days annual holiday plus statutory leave entitlementOpportunity to influence and develop a team of technicians and advisorsPlay a key role in driving workshop efficiency and workshop capacitySupport the growth of the bodyshop’s retail and insurance salesThis role is critical within the dealership, and the successful candidate will be responsible for leading the aftersales team to ensure exceptional service standards. The Aftersales Manager will also oversee workshop activities, maximise productivity, and drive business growth through effective management and leadership.Duties:Lead and develop the service reception team to ensure outstanding customer serviceOversee workshop operations to maintain full capacity, efficiency, and profitabilityDrive bodyshop sales within the retail and insurance sectorsManage daily workshop activities, ensuring productivity and quality standards are metCollaborate with management to implement and support business growth strategiesMaintain excellent relationships with customers, insurance companies, and other stakeholdersPlay an active role in loading workshops fully and efficiently, boosting overall workshop performanceRequirements:Proven experience managing automotive service departments or similar managerial rolesStrong leadership skills with the ability to motivate and develop a teamExcellent organisational and communication skillsA driven attitude towards achieving sales targets and enhancing customer satisfactionFamiliarity with workshop operations and bodyshop processesValid driving licence and relevant industry qualifications are preferredThis is an excellent opportunity to join a reputable dealership where your leadership and expertise as an Aftersales Manager will be highly valued. If you are ready to take the next step in your career and wish to find out more about this Aftersales Manager position, please contact Kinga Csipetics. Our team of automotive recruitment specialists is dedicated to supporting your application process and connecting you with the best opportunities in the motor trade.
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