Business Quality Manager
A well-established private bank is seeking a Business Standards & Quality Manager to join its Compliance / Training & Competence (T&C) function. This is an excellent opportunity for a Paraplanner or suitability reviewer looking to transition into a broader compliance-focused role, with clear progression into a T&C Supervisory position over time.The RoleYou will play a key role in ensuring high standards of advice and documentation across the business through detailed client file reviews. Working closely with advisers and T&C Supervisors, you will provide valuable feedback, identify trends, and contribute to training and coaching strategies.Key responsibilities include:Conducting client file reviews to assess advice suitability and documentation qualityDelivering constructive feedback to advisers and identifying performance trendsSupporting T&C Supervisors with oversight and coaching initiativesMaintaining and enhancing T&C processes and supervisory documentationAssisting with projects and technical support alongside senior stakeholdersEnsuring adherence to regulatory standards and internal compliance frameworksAbout YouExperience in paraplanning, file review, or advice suitability assessmentUnderstanding of the Training & Competence (T&C) framework (desirable)Knowledge of COBS, ICOBS and/or MCOBStrong analytical skills with the ability to assess complex casesExcellent communication skills, both written and verbalHighly organised with the ability to manage workloads independentlyProactive, detail-oriented, and comfortable working with stakeholders across the businessQualificationsLevel 4 Diploma (or equivalent) in Financial Planning or Investment Management requiredWhat’s on OfferCompetitive salary (£55k–£65k, with potential flexibility)Discretionary bonusComprehensive benefits package (including private healthcare, pension, life assurance)Hybrid working model (4 days office-based)Strong career progression within the T&C / Compliance functionThis is a fantastic opportunity to move into a strategic compliance role within a highly reputable banking environment, offering both variety and long-term career development.
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