Average Product Analyst salary in the UK

FDM is a global business and technology consultancy seeking a Senior Client Facing Product Support Analyst to work for our client within the Financial Services sector. This is initially a 12 month contract with very good prospects to extend and will be a hybrid role that will be based in Edinburgh.Our client is seeking a client facing Senior Product Support Analyst working with the global client services organisation. Responsible for Service request, Incident, Problem and Change Management activities focused on the Security Finance and Collateral Management product.Responsibilities:Provide clients with great customer service on phone and emailEscalate issues appropriately to Support Team Level 3 resources and Engagement ManagersAct as Client Owner and manage Client expectationsIdentify product improvement and efficiency opportunitiesAchieve individual and departmental throughput targets on a consistent basisAbout You Work experience 5 years; University degree required with computer courses that ideally includes exposure to SQLExperience working with Systems using Java, .Net, Power BuilderPrefer a working knowledge of Security Lending and Collateral Management, ideally with front and back office experienceEnthusiastic commitment to customer serviceProven ability to meet deadlines while working in a dynamic, fast-paced environmentMust be able to work outside daytime shifts, on a rotating basis, and to cover certain holidays where client organizations are open for businessAbout Us We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.Why join usCareer Coaching, mentoring and access to upskilling throughout your entire FDM careerAssignments with global companies and opportunities to work abroadOpportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your fieldAnnual leave and work-place pension

Reed.co.uk is looking for a Product Analyst to join their Analytics team in Holborn, London. Overview We're looking for a Product Analyst with a passion for measurement and turning data into actionable insights. In this role, you'll work across our web and mobile products to define and track key metrics, build dashboards, and analyse customer behaviour to support product development. Using tools such as Google Analytics 360, Looker, and Snowflake, you'll ensure our teams have the data they need to measure performance and make informed decisions. You'll also contribute to our experimentation and optimisation programme, helping to design and analyse tests to improve digital journeys. Working closely with product and senior stakeholders, you'll translate measurement and analysis into clear, compelling stories that influence strategy and shape the products we deliver. Key Responsibilities Customer Insights: Analyse digital customer behaviour to understand how users interact with our products, generating insights that influence product strategy and decision-making.Data Visualisation: Build and maintain KPI dashboards and reports, simplifying complex data into clear, engaging stories for stakeholders at all levels.Metrics & OKRs: Partner with Product and Marketing teams to define success metrics, create forecasts, and contribute to team OKRs, ensuring progress is measured and communicated throughout the quarter.Experimentation: Support the design, implementation, and analysis of A/B and multivariate tests to validate ideas and optimise customer experiences.Exploratory Analysis: Carry out proactive and ad-hoc analysis across product areas, presenting findings and actionable recommendations.Data Governance: Support analytics implementation and tracking, ensuring tags are reliable, well-structured, and aligned to business needs. Regularly audit and troubleshoot data sources to maintain accuracy and consistency. About you 3+ years' experience in product, digital, or customer analytics, with a track record of influencing product outcomes.Strong knowledge of Google Analytics 360 or Adobe Analytics, including implementation and reporting.Proficiency in SQL for extracting, manipulating, and analysing datasets.Experience with BI/visualisation tools such as Looker, Tableau, or ThoughtSpot.Practical experience with A/B and MVT testing, from setup through to interpretation of results.Familiarity with R or Python for advanced analytics, modelling, or automation (desirable, not essential).Strong commercial awareness, problem-solving mindset, and critical thinking skills.Excellent communication skills, able to present findings clearly and collaborate across Product, Marketing, and other teams.Confident working independently, prioritising effectively, and contributing new ideas to improve ways of working. Benefits Hybrid working as standard (minimum 3 days per week in office)25 days annual leave plus bank holidaysFlexible holiday scheme Paid time off to move home Contributory pension scheme Enhanced family leave benefitsInsurance benefits including life assuranceLove Mondays events Discount schemes including gyms and popular retailers Range of wellbeing and mental health support avenuesCentral London office in a fantastic location, with countless bars, restaurants and theatres right on the doorstepThese are just some great benefits we offer everyone working at Reed.co.uk!

Product Support Analyst Location: Chelmsford, Essex (Hybrid – 1 day per week onsite, remainder remote)Salary: Up to £25,000 Reed Technology are working with a organisation who are looking to grow their dynamic team! As a Product Support Analyst, you’ll work with cutting-edge technology platforms within the London Market Insurance sector, gaining valuable experience to build a successful IT career. This role combines technical problem-solving with customer service, supporting an insurance claims platform and delivering exceptional user experiences. Key Responsibilities Provide first-line application support via phone, email, and ITSM tools, ensuring timely resolution within agreed SLAs.Troubleshoot a wide range of issues, from password resets and system guidance to more complex queries, including API-related problems.Triage and prioritise service requests and incidents, balancing routine tasks with advanced application queries.Support onboarding activities, including account setup and access permissions.Deliver excellent customer service through clear communication and professionalism.Collaborate with team members and escalate issues when necessary.Maintain and enhance knowledge base documentation for recurring queries.Build familiarity with the low-code platform to assist in troubleshooting and provide informed context for escalations.Act as a subject matter expert (SME) for the system, developing core knowledge of its functionality and processes. We’re looking for someone passionate about technology, eager to learn, and ready to take their first step into a tech career. You may be a school leaver or recent graduate with a technology-related qualification (e.g., IT, Computer Science). Essential Skills & Attributes Strong communication and interpersonal skillsGenuine interest in IT and technologyProblem-solving mindset and attention to detailAbility to work well under pressure and manage multiple prioritiesProactive attitude and willingness to learn If the above details sound of interest to you, and you are keen to find out more, apply using the link provided.