Personal Injury Paralegal
One of the UK's leading Personal Injury specialists are seeking a skilled and motivated Complex Personal Injury Paralegal to join a busy and dynamic team handling a varied caseload of litigated and non-litigated personal injury matters, with a strong focus on Road Traffic Accident (RTA) claims.This is an excellent opportunity for someone with solid portal and fast track experience who is looking to further develop their expertise in more complex and technical cases within a supportive and collaborative environment.The RoleYou will manage your own caseload of personal injury claims, including both litigated and non-litigated matters. The focus will be on complex RTA cases that have exited the portal, typically fast track or lower-value multi-track claims.These cases often involve:Overlapping injuriesSignificant pre-existing conditionsStayed proceedings requiring procedural applicationsChallenging client circumstancesYou will be responsible for progressing claims efficiently from portal through to fast track and/or multi-track stages, with a strong emphasis on maximising damages and recoverable costs while delivering excellent client outcomes.Key ResponsibilitiesMaintain regular and proactive communication with both lay and insurer clients throughout the lifecycle of each claimBuild strong relationships through calls and meetings to ensure consistent service deliveryVerify the authenticity and validity of claims, particularly on complex or sensitive filesDevelop rapport with clients to minimise complaints and enhance overall experienceKeep insurers fully updated on claim progress to mitigate exposure and maximise savingsEnsure all heads of claim are identified early and revisited throughout the claimCollect and review all relevant documentation at the earliest opportunityObtain medical evidence and progress claims within appropriate timeframesHandle liability and quantum negotiations, prioritising telephone discussions where appropriateAdvise clients on contributory negligence issuesEffectively prioritise and manage incoming correspondence, responding to urgent matters promptlyProgress claims out of the portal into Fast Track and/or Multi-TrackDeliver excellent client service and achieve strong settlement outcomesSupport junior team members with procedural and client-related queriesWork with senior colleagues on more complex or contentious files to build expertiseAbout YouTo be considered for this role, you will ideally have:Experience working within a personal injury environment (paralegal, fee earner, or equivalent)Strong experience handling portal claims, including cases that have been stayed and require applications to lift or extend the stayExposure to fast track and/or multi-track personal injury claimsExperience dealing with complex or technical casesA solid understanding of the CPR and relevant personal injury processesAbout the FirmThis is a well-established and growing legal services organisation with a strong reputation in the insurance and personal injury sector. The firm works closely with leading insurers as well as individual clients, delivering high-quality, efficient legal solutions.The culture is collaborative, supportive and people-focused, with a real emphasis on professional development and long-term career progression. Employees are encouraged to grow, take on new challenges and contribute to a positive and high-performing working environment.Benefits25 days’ holiday plus bank holidaysHybrid working model with flexibility2 volunteering days to support charitable initiativesMatched charity fundraising contributionsHealthcare cash plan (including dental, physio and optical)Access to wellbeing tools, fitness resources and virtual health servicesRetail, travel and lifestyle discountsLife assurance (4x salary)Pension schemeTravel loanWellbeing support networkOngoing training and development opportunitiesRegular social and team events“Dress for your day” policyPlease apply directly via the link or contact Rachael Atherton at G2 Legal Recruitment.#INDMADN
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