Average Performance Analyst salary in Manchester

Performance Data Analyst Monday-Friday 9am-5pm£35,000-£50,000 DOEManchesterMPJ Recruitment are currently looking for a Performance Data Analyst to support and enhance the performance of one of our clients claim's operations based in Manchester. This role sits independently on the operational team, providing objective, data-driven insights whilst working closely alongside management to identify risks, improve performance, and drive better customer and commercial outcomes.Ideal candidate:Exposure to AI-driven analytics or automated performance triggers.Experience with reporting tools such as Power BI or similar (advantageous but not essential).Proven experience in a data analyst or performance analyst role, ideally within a contact centre, claims, or insurance environment.Strong analytical capability with a keen eye for detail and the ability to identify patterns, risks, and anomalies in data.Advanced Microsoft Excel skills, including the ability to manipulate large datasets and build required reports.Ability to interpret complex data and present it in a clear, simple, and commercially relevant way to a non-technical audience.Experience working with telephony data (e.g. call volumes, abandon rates, service levels) and operational performance metrics.Confidence to challenge stakeholders and influence change using data-led insight.Strong organisational skills with the ability to manage multiple priorities and deliver to tight deadlines.Benefits:A competitive salaryMonday - Friday 9am-5pm, 7-hour shift25 days annual leave + bank holidaysA supportive, friendly, fast-paced team cultureModern, city-centre office environmentDress-down FridaysInterested in knowing more? CLICK APPLY.

Asbestos Analyst OpportunityLocation: WarringtonSalary: £30,000 - £37,000Are you an experienced Asbestos Analyst ready to join a company with nearly 40 years of industry expertise? Our client, a leader in comprehensive testing and analysis services, offers an exciting opportunity to work with their in-house laboratories, serving a wide range of commercial and residential clients.This is your chance to be part of a business that values excellence, collaboration, and innovation.What You'll Do as an Asbestos Analyst:Perform key tests, including 4-stage clearances, smoke, background, visual air, re-occupation, and personal air testing.Ensure compliance with UKAS legislation and industry best practices.Produce detailed on-site air quality reports for clients.Build and maintain strong client relationships through effective communication.Act as a trusted advisor to clients, contractors, and the public.What We're Looking For in an Asbestos Analyst:Qualifications: BOHS P403 and P404 (RSPH3); P402 is highly desirable.Skills: Strong verbal, written communication, and IT proficiency.Expertise: In-depth knowledge of HSG:248 guidelines and confidence in all Asbestos Analyst duties.Mobility: A valid UK driving license and willingness to commute as required.Why Join?Work with a highly respected company that emphasizes a supportive and respectful work culture.Grow your career with a team that understands the industry inside and out.Know Someone Perfect for This Role? Refer an Asbestos Surveyor, Analyst, or Consultant! If your referral lands the job, you'll benefit from our generous referral scheme.Commutable Locations: Liverpool, Blackpool

Location: Hybrid - Manchester (2/3 days onsite) IR35: Inside IR35 Rate: £450-£500 per day Start: ASAPOverviewThe business is investing heavily in its data capabilities, particularly across claims and pricing, with a focus on improving customer journey insights and building more robust data foundations.You'll be joining a fast-paced environment with a high level of autonomy, working closely with a small team of analysts to enhance reporting, identify gaps, and improve how data is structured and used across the business.Role Focus* Support key initiatives across claims and pricing * Improve data structures and pipelines to enable better downstream reporting and insights * Analyse existing reports, identify gaps, and help enhance the reporting layer * Work closely with analysts and wider data teams to deliver high-quality outputs * Contribute to building a best-in-class pricing and performance data ecosystem * Operate in a fast-paced environment with strong ownership and autonomyKey Responsibilities* Analyse and improve existing reporting (primarily Power BI) * Work across the full BI lifecycle - data prep, ETL, and visualisation * Identify data gaps and opportunities to enhance insight delivery * Collaborate with analysts and technical teams to improve data pipelines * Ensure data is structured and prepared effectively for reporting use cases * Deliver clear, actionable insights to support business performanceExperience Required* Strong experience in Power BI, SQL and Databricks * End-to-end BI experience (data preparation, ETL, visualisation) * Ability to work independently and take ownership of delivery * Strong understanding of data processes and business context and value add * Proactive and collaborative approach when working with teamsDesirable* Python for data manipulation * Experience in Insurance (preferred) or Financial Services