Average People Advisor salary in Glasgow

Who we are We’re Müller UK & Ireland, a family-run dairy business and we’re experts at what we do. Dairy is a key part of a healthy and balanced diet and we’re super proud to help meet the nutritional needs of millions of people, every, single, day. To do this, our business has been split into two areas: Müller Milk & Ingredients (MMI) and Müller Yogurt & Desserts (MYD). We’re here to talk MYD, the ones aiming to put a smile on the nation’s face. We’re all about *Deep breath* Müller Corner, Müller Light, Müller Bliss, Müller Rice, Müller FRijj, Müller X MyProtein and Biotiful Gut Health. We know that sounds like a lot, but that’s why we need you! Why Müller? Yogurts and desserts flow through everything at Müller – from farm to factory to fridge. But the true impact comes from our people, in each and every corner of the business, working hard and as a team to put smiles on faces everywhere, making each day delicious for our shoppers. And, as the UK's most popular dairy brand, we’re always striving to make a real difference for our planet, our partners and our people, putting sustainability at the heart of everything we do.  Did you know that 29 Müller yogurt and desserts are eaten every second? And that’s just the start, with ambitious plans to grow, while continuing to make a real difference for the planet, our partners and people, we’re looking for a team of fridge-fillers and self-starters to help us on our mission to put a smile on the nation’s face. Join a team of fridge-fillers and self-starters just doing their bit for the bigger picture. Join Müller UK & Ireland as a Part-Time Customer Service Advisor Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy working collaboratively? Müller UK & Ireland is looking for a Customer Service Advisor (Part-Time) to join our dedicated team onsite in East Kilbride. As we continue to grow and aim to be the biggest and best dairy company in the UK and Ireland, we need enthusiastic individuals to help us deliver outstanding customer experiences across the country. Hours: 27.5 per weekShift Pattern: 5 days over 7 Main Responsibilities Accurately capture customer orders using AS400/SAP systems.Maintain trackers and reports with up-to-date information.Handle inbound and outbound customer calls and emails, ensuring resolution and satisfaction.Follow structured processes and Standard Operating Procedures.Collaborate with internal teams (MMID, Production Planning, Commercial) to meet customer needs.Maintain SOPs, customer data files, and other support documentation. Key Requirements Proven customer service experience.Strong communication skills, both verbal and written.Calmly address customer concerns and complaint.Efficient call handling and multitasking abilities.Proficiency in Microsoft Word and Excel.Logical thinking and problem-solving skills.Excellent organisational and listening abilities.Professional awareness of tone and body language. Why Join Müller? Competitive salary and bonus scheme.Contributory pension plan and life assurance.Generous annual leave (increasing with service).Employee Assistance Programme.Flexible benefits programme.Access to a Rewards Benefits Programme with discounts at over 800 retailers. Ready to make a difference?If you have the skills and experience to thrive in this role, we’d love to hear from you. Apply today and be part of our journey! #pinksquid Contact Details: F.A.O. UK Recruitment, Müller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ

Employee Relations SpecialistLocation: Glasgow Head Office, but role is Fully Remote / candidate must be UK basedSalary: Up to £38,000 per annum (dependent on experience)We are partnering with a national organisation to recruit two Employee Relations Specialists to join their established and growing HR/ER function. This is a fully remote role offering exposure to a broad and varied ER workload across the UK and Republic of Ireland.This opportunity would suit an experienced ER professional who enjoys managing complex casework, advising managers with confidence, and contributing to wider organisational change initiatives. You’ll work closely with senior HR colleagues and external employment law specialists, gaining valuable exposure to Employment Tribunal activity and strategic ER projects.The RoleAs an Employee Relations Specialist, you will act as a key advisor to line managers, providing clear, practical and legally robust guidance across the full range of employee relations matters. You’ll balance commercial priorities with fairness, consistency and compliance, helping to drive positive outcomes for both the business and its people.Key Responsibilities Providing first-line and escalated ER advice to managers on complex and sensitive issuesManaging ER cases end-to-end, including disciplinary, grievance, absence, performance, wellbeing and conduct mattersSupporting Employment Tribunal processes, including early conciliation, ET responses, witness statements, evidence preparation and hearing supportAssisting with the drafting and negotiation of settlement agreementsContributing to organisational change activity such as restructures, redundancies, redeployment, TUPE and harmonisation programmesWorking collaboratively with HR Business Partners and stakeholders across multiple business functionsReviewing, maintaining and updating HR policies and employee documentation to ensure legal compliance and best practiceAnalysing ER data to identify trends, mitigate risk and improve processesPromoting efficient, consistent and people-centred ER practices across the organisation About YouWe’re keen to speak with candidates who bring a confident, pragmatic and empathetic approach to employee relations. You’ll be comfortable working autonomously while remaining a strong team contributor.You’ll demonstrate: Proven experience in an ER or HR role handling complex caseworkStrong working knowledge of UK employment law (including Equality Act and Employment Rights Act), with exposure to Northern Ireland or ROI legislation being advantageousConfidence influencing and advising managers at all levelsExcellent written and verbal communication skillsStrong organisational skills with the ability to manage competing priorities in a fast-paced environment Experience background: 2+ years’ ER specialist experience a fast-paced sector OR 4+ years’ experience in a HR generalist role Desirable CIPD qualification or currently studyingMediation training or accredited mediator statusExperience supporting Employment Tribunal preparation or early conciliation What’s On Offer A genuinely varied ER role with progression towards full Employment Tribunal ownershipSupportive, experienced leadership and a collaborative HR teamOngoing development and mentoringThe opportunity to influence and shape ER delivery at scale within a complex organisationFully remote working with a competitive salary and benefits package If this role could be of interest, please send your CV via the ‘Apply Now’ option to be considered for the position.

People Manager Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a People Manager to add to their team. This unique HR Advisory role is open to HR professionals at any level, where you will gain invaluable experience advising on a vast range of HR processes and procedures and Employment Law for over 30,000 clients in various sectors. There is also opportunity to earn additional money on top of your basic and to follow a fantastic career pathway with a clear route of progression. The People Manager will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries. You will take part in an excellent training programme and also the potential to gain a part post-graduate qualification. If you have a HR qualification, some exposure to working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation who have won awards as one of the 'Best Places to Work'. The People Manager will also be responsible for: To support all clients with quality advice in a productive manner to provide an efficient solution based advice, either through email or call depending on client preference. This will be predominately call advice.Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc.Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided.Using your expert HR and employment law knowledge to develop a clear answer for the client.To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case.Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA) In order to be considered for this opportunity it is essential that you have the following: Good employment law knowledge either through studies or working experience.CIPD qualification or equivalent experience in the work place is desirable.Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre.Ability to juggle multiple tasks, prioritising your work load accordinglyAn organised self-starterAbility to work under pressure in a fast moving performance driven environmentExcellent communication skills. 48792BG1R5 INDFIR