Average Operations Specialist salary in London

Operational Support Specialist Hybrid, London location Why work for us? Salary of £25420 per annumA workplace pension schemeHybrid working, with collaborative days in our office 25 days annual leave (plus bank holidays), with options to purchase and sell up to 5 days holiday per year (pro rata)Support and investment in your personal development24/7 access to Employee Assistance Programme and Mental Health First Aiders What we do Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We are a multi award winning business lending more than £4.5 billion to over 2.5 million customers through a network of almost three thousand partners- and growing. Certified as a Great Place to Work, we’re a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of +78, a Glassdoor rating of 4.2 and a Silver Sustainability medal. The Role This is an exciting time of growth for us, and we are hiring an Operational Support Specialist to help us provide general administrative, processing and customer service support for retail and business customers. Reporting to the team manager, you’ll work as part of a team to ensure strict deadlines are met and achieve your personal targets.  Within this regulated environment, you’ll follow processes and guidelines, ensuring that your work is accurate and compliant, whilst also identifying opportunities for service and operational improvement. You will; - Respond to telephone, email and online enquiries, resolving queries within SLA deadlines with a focus on high standards of customer service - Update customer information, including (but not limited to) bank details, payment dates - Accurately key data to master systems from multiple sources - Process charges, refunds and manual payments - Maintain and action daily reports - Liaise with other department to ensure queries are resolved on first contact - You’ll be responsible for managing your workload ensuring that tasks are completed to a high standard Who we’re looking for If you’re an individual who thrives in a fast-paced environment, able to work collaboratively with others and are looking to make a difference, this is a brilliant opportunity to advance your career to the next level with our sector-leading company. At Premium Credit, you’ll be supported to develop and expand your skills, knowledge and experience. To be successful as our Operational Support Specialist, you’ll have the ability to focus on details and ensure a high standard of accuracy within your work.  You will also - Demonstrate numeric and analytical skills - Have excellent written and verbal communication - Show a focus on providing exceptional customer service - Be able to work to deadlines and remain focussed under pressure - Have the ability to perform to individual targets whilst being a team player We’re committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please let us know on the application form or by sending an email to If you’re made an offer of employment you will be required to prove your eligibility to work in the UK before you start work. You must reside in the UK from the start date of this role; unfortunately we are unable to provide visa sponsorship at this time. To ensure you can work from home efficiently you will be asked to provide your internet speed at the application stage. Premium Credit are an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace. We welcome applications from all sections of the community and encourage people from all backgrounds to apply. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. We are open to part-time working and job share. By submitting your application, you agree that Premium Credit may collect your personal data for recruiting and related purposes. To view our Privacy Notice please go to: https://Recruitment-privacy-notice All postholders will be subject to appropriate pre-employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment. Please note, we reserve the right to close this vacancy early if we identify a number of suitable candidates. All applicants will be advised if the vacancy closes early. We are not engaging agency support for this role and respectfully ask that agencies do not submit unsolicited candidate details to Premium Credit Limited in relation to this role.

Procurement and Operational Specialist – Mandarin speakingLocation: London / RemoteSalary: £40,000 per annumEmployment type: 12 month fixed term, maternity coverClient is a specialist supplier of display and merchandising to global brands providing a more efficient supply model for POP that emphasises global consolidation and a highly efficient supply chain.Main Duties:· You will be responsible for sourcing and buying the products from Far east and European suppliers, The role is in the European business division. It reports to the Supply Manger. · Sourcing, Optimum scheduling, project management and deadline achievement on all supply and production projects is a key responsibility.· Support the team by delivering reports on time, processing administrative paperwork e.g. invoices and delivery notes etc.· Provide support for achieving agreed target margins and savings for the company.Skills, Aptitudes & Experience Required:· Purchasing experiences in buying products from factories in Far East & Europe.· Education to degree level and fluency in English and Chinese.· An obsession for deadlines and accuracy in supply detail with organizational skills and a hands-on attitude to production quality and cost control.· Demonstrable, accurate and impressive skills in supply software and processes.· An understanding of our key manufacturing processes in metal, plastics, and print.

We are currently recruiting on behalf of a leading US law firm, to assist them in their search for a new HR Operations Specialist. This is an exciting permanent opportunity in their London office, to work as part of their highly collaborative team, whereby the successful applicant will be responsible for updating and maintaining accurate HR, Benefit, Payroll, and Absence data in the HR system.Responsibilities will include:Training Talent staff and HR staff and coaching international offices on the use of HR systems, including modules, data confidentiality, upgrades, and project management technics.Participating in all international HR Operations processes. Covering data entries for all international offices when necessary. Reviewing audit alerts and ensuring regular team training. Participating in system enhancement projects and delivering solutions to improve the HR system experience.Optimising HR and HR data initiatives by implementing new tools and applications. Preparing data inputs and validating payroll information to ensure accurate documentation, records, and compliance. Utilising the HR system for all UK timekeeping and providing oversight on international office timekeeping practices. Completing regular timekeeping audits and analysis. Working with international colleagues on escalations and technology improvements. Providing accurate query output for requestors. Running audit queries. Assisting with the development of reporting capabilities, monthly reporting, and reconciliations. Monitoring the HR Operations inbox and maintaining the international SharePoint pages. The firm are offering a highly competitive salary & benefits package, and hybrid working arrangements are in place.Suitable candidates will have gained prior HR Operations experience; we are seeking applicants who have familiarity with using and improving HR systems, strong Excel skills, and experience with putting together HR analytics and reporting. Applicants must be highly organised, have strong attention to detail, and communication skills. Please do not delay in applying; applications are being welcomed now, for immediate review, in order for the interview process to commence asap.Successful applicants will be contacted by US Law Support and provided with full details.