Average Operations Manager salary in East London

Operations Manager Location: London Salary: £45,000 – £55,000 + Bonus + Benefits Working Pattern: Hybrid (2 days from home) Job ID: 10283The OpportunityWe are currently recruiting for an experienced Operations Manager to join a growing and well-established financial planning firm based in London.This is a pivotal role within the business, responsible for overseeing day-to-day operations, improving efficiency, and ensuring the firm remains compliant and commercially effective. You will act as the link between senior leadership and operational delivery.Key ResponsibilitiesFinance & OperationsReconcile business income within the CRMSupport production of management and company accountsOversee monthly payroll and P11D processesManage introducer payments and bank reconciliationsOversee third-party systems and technologyCompliance & RegulationSubmit regulatory returnsMaintain FCA and Appointed Representative complianceManage CPD and Chartered status renewalsOversee T&C scheme and file reviewsLiaise with compliance consultantsProduce and maintain management information Leadership & People ManagementChair Investment and Proposition CommitteesConduct adviser 1:1 meetingsSupport recruitment, annual reviews, and HR processesManage staff incentives and engagementBusiness ManagementSupport business planning and board meetingsOversee IT security and infrastructureManage third-party relationshipsSupport marketing initiativesAbout YouMinimum 5 years’ experience in an Operations or Senior Administration role within a regulated environment (ideally financial planning or wealth management)Proven experience managing teams within a small to medium-sized businessStrong understanding of regulatory and compliance requirementsHighly organised with excellent attention to detailStrong systems skills, including advanced Excel and CRM usageDesirable:Level 4 Diploma in Financial PlanningPrince2 or project management qualificationAccounting qualificationBenefitsQuarterly bonus schemePrivate medical and travel insurance Gym membership Pension schemeGenerous holiday allowanceHybrid working (2 days from home)

Operations ManagerLocation: Hybrid- 3/2 model- Central London officeReports To: Senior Operations LeadEmployment Type: Full-time, Permanent£60k salary 5 days per weekRole OverviewOur client is a growing agency working with a range of clients across multiple sectors. As the organisation continues to expand, they are seeking an Operations Manager to support the day-to-day running of the business and strengthen operational delivery.This role plays a key part in ensuring teams are effectively resourced, operational systems remain accurate, and projects are tracked and supported throughout their lifecycle. You will work closely with internal stakeholders to improve visibility, manage priorities, and help ensure work is delivered efficiently and profitably.This is a hands-on role suited to someone who enjoys creating structure, improving processes, and supporting teams in a fast-paced environment.Key ResponsibilitiesResource & Capacity PlanningTrack team utilisation and workload across active projectsIdentify capacity issues early and flag potential delivery risksCoordinate resourcing requirements, including managing external contractor needsMaintain visibility of availability across the team and upcoming workloadSupport onboarding of contractors and temporary support where requiredOperational Systems & ReportingMaintain accurate and up-to-date information in internal project and client systemsEnsure timelines, staffing details, and delivery information are consistently recordedProduce regular reports on resource allocation, project progress, and pipeline activityIdentify ways to reduce manual work and improve system efficiencyProject Tracking & Financial OversightMonitor project budgets and track time spent against planned timeHighlight projects that are trending over or under budget and provide clear commentarySupport post-project reviews to improve forecasting and delivery performanceWork with delivery teams to understand where estimates and actuals differProcess Improvement & Operational SupportIdentify operational bottlenecks and propose practical improvementsStandardise processes to reduce inconsistencies and operational riskImprove internal ways of working through small-scale process and system changesSupport leadership with operational planning and problem-solving as neededSkills & ExperienceEssentialExperience in operations, resourcing, project coordination, or similar rolesStrong working knowledge of operational systems (e.g., project tracking, CRM, or workflow tools)Highly organised with excellent attention to detailConfident working with data, reporting, and basic financial trackingAble to manage multiple tasks and competing deadlinesProactive and solutions-focused, able to work independentlyStrong communication skills and confidence working with senior stakeholdersDesirableExperience in a client-facing professional services environmentExperience coordinating external contractors or freelance teamsFamiliarity with project budgeting, profitability tracking, or time-based billing modelsInterest in improving internal processes and operational efficiencyIf this sounds like you please send your CV to me asapSphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website.Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.

Cobalt is delighted to be representing a global real estate services firm in the appointment of an Operations Manager for a newly redeveloped, large-scale multi-let commercial office asset. This flagship building has undergone a significant transformation and now requires an operationally and technically astute individual to support the on-site General Manager in delivering a best-in-class occupier experience. The role sits within a sizeable on-site team and carries both day-to-day operational responsibility and the opportunity to deputise for the General Manager, offering exposure to strategic asset management and senior stakeholder engagement within a high-profile environment, with a particular emphasis on technical service delivery and engineering excellence.KEY RESPONSIBILITIESSupport the General Manager in the operational management of a large, multi-tenanted commercial office buildingDeputise for the General Manager as required, maintaining continuity of service delivery and stakeholder engagementTake a leading role in the management of M&E services across the asset, ensuring optimal performance and reliabilityOversee and continuously refine Planned Preventative Maintenance (PPM) programmes, ensuring full compliance and asset longevityManage technical service delivery, including reactive maintenance, fault diagnosis, and resolution across building systemsLead on minor works and project delivery, including landlord and tenant fit-out projects, ensuring works are delivered safely, on time, and within budgetAct as a key interface between contractors, consultants, and stakeholders on all technical and project-related mattersEnsure full statutory compliance, including H&S, risk assessments, and audit readiness, with a strong focus on engineering standardsManage and monitor specialist contractors, driving performance against SLAs, KPIs, and technical benchmarksAct as a key point of contact for occupiers and the client, maintaining strong professional relationshipsSupport service charge budget management, particularly in relation to engineering spend, lifecycle planning, and project worksUtilise CAFM systems to manage asset data, compliance records, and maintenance activitiesPERSON SPECIFICATION The successful candidate will demonstrate prior experience within a commercial real estate environment, ideally having progressed from an Engineering Manager or similar technically focused role into broader operations. A strong grounding in M&E services, planned maintenance regimes, and project delivery (including fit-outs) is essential, alongside the ability to engage confidently with clients and occupiers. IOSH is expected as a minimum, with NEBOSH or a relevant technical engineering qualification considered advantageous."If you are interested in this position, please apply with your CV today as this role may interview & appoint before the closing date of this advert."