Average Operations Executive salary in the UK

Travel Operations ExecutiveBase Salary to £29,000 + 20% annual bonus and Great BenefitsOur client is an award-winning tour operator who is a specialist in escorted tours to worldwide destinations.Due to record growth and expansion, they are now recruiting a Travel Operations Executive to join their groups team.This is a pivotal role, being part of the operations team dedicated to looking after everything once the booking has been made and providing the best customer service possible to their clients and travel agent partners. The day-to-day role will involve answering calls and replying to emails from clients/agents who have questions and queries. To be considered, candidates must have previous experience gained in an operations based role within the travel industry.This role is available on a hybrid basis - Central London or on a fully remote basis within the UK.Travel Operations Executive Duties and Responsibilities:Answering phone calls and dealing with client/agent queries.Looking after shared mailboxes, responding to all emails within set timescales.Producing client/agent invoices, emailing confirmation documents.Entering client’s personal data into the reservation system and chasing missing information.Acquire knowledge of the company’s products and practices so that clients telephone enquiries can be efficiently answered.Be responsible for processing amendments and cancellations to clients existing holidays as per client/agents request.Dealing with itinerary changes that have been made and need to be communicated to customers.Travel Operations Executive Experience Required:Previous experience in a similar operations/support role within the travel industry is essentialHighly customer-focusedExcellent written and verbal communications skillsAbility to plan & prioritise effectively, well organisedStrong interpersonal skills Travel Operations Executive Base Salary and Benefits:Base Salary to £29,000 depending on experienceUp to 20% bonus annuallyHybrid working Paid overtime for emergency phone cover23 days holiday a year plus your birthday offOpportunity for a fully paid staff travel trip (with 5 x staff travel additional leave days) each year5% company contribution to pension schemeCompany annual profit share payout for all employeesSubsidised gym membershipTo apply for the Travel Operations Executive, please email your CV for consideration and a member of the team will be in touch to discuss the role and company in more detail.

Our client are a rapidly growing, niche tour operator and are looking for a detail-driven, highly organised travel industry professional to join their diverse and vibrant office team. This is an excellent opportunity for someone seeking a long-term career within the travel sector and where you can really make a difference from day one!As a Tour Operations Executive, your primary responsibility will be to help maintain the highest quality standards across our client's tours. You'll review, check, and approve complex, bespoke travel itineraries for tours and travel across the UK, Europe, and worldwide.You'll also act as a key point of contact for their global network of suppliers, building and maintaining strong working relationships to ensure smooth delivery and exceptional customer experiences.If you have previous experience gained within the travel industry, exceptional attention to detail and a high standard of verbal and written English, we'd love to hear from you!In return, our client can offer a competitive starting salary up to £27,000, performance related bonus and benefits. Hours of work are Mon - Thurs 9am to 5.30pm and Friday 9am - 4pm.If this role is of interest to you, please apply online.Role of Tour Operations Executive:Approving and quality-checking highly accurate bespoke travel itinerariesReviewing and editing final tour confirmation packsEnsuring all customer journey quality SLAs are metEnsuring compliance with industry and safety regulationsLiaising with suppliers worldwideSupporting operational customer excellence as part of a wider teamIdentifying and contributing to solution-focused quality improvementsGeneral administrative duties as requiredSkills required for the role:Previous experience gained within the travel industryExcellent written and spoken EnglishHigh levels of accuracy and attention to detailStrong organisational and communication skillsHigh levels of numeracy and literacyGood IT skillsAbility to work under pressure and meet deadlinesProactive, responsible, and team-oriented attitudeAdditional modern language(s) would be an advantageIf you’re interested in learning more about this Tour Operations Executive opportunity, please press the apply online button now!Not for you? Then please visit our website to view the other exciting roles we have available.Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Travel Group Sales and Operations ExecutiveBase Salary £30,000 to £33,000 + Bonus and Great BenefitsHybrid - Central LondonOur client, a leading player in the inbound tourism travel industry, is seeking a highly motivated and detail-oriented individual to join their dynamic team as a Full-Time Travel Group Sales and Operations Executive.As a Travel Group Sales and Operations Executive, you will play a crucial role in supporting our client's operational processes and ensuring the smooth functioning of their group travel services. Your primary responsibilities will include coordinating group bookings, liaising with suppliers, and managing logistical arrangements to deliver exceptional travel experiences for our client's customers.To excel in this role, you should possess excellent organisational and communication skills, with a keen eye for detail and the ability to multitask in a fast-paced environment. A passion for the travel industry and a customer-centric approach are essential, as you will be working closely with both internal and external stakeholders to deliver outstanding service.Candidates must have previous travel experience in a similar role with knowledge of the UK and Ireland.This is a hybrid role with the office based in Central London.Travel Group Sales and Operations Executive Responsibilities:Looking after all aspect of group from initial inquiry to post-trip follow-up.Design bespoke travel itineraries that include accommodation, activities, dining, and transportationBe the main point of contact for new and existing clients; provide exceptional customer service throughout the client journeyEnsure all offers are sent out in the company's standard format and entered correctly into the operational systemPrepare and submit relevant documents to both clients and suppliers in a timely and accurate manner, ensuring attention to details.Book & negotiate services in accordance with the itineraries with best rate and conditions (e.g. hotels, coaches, guides, restaurants, entrances etc.)Manage and organise the day to day to ensure that you always meet your project deadlines; prioritize effectivelyIssuing client invoices and cross-checked supplier invoicesTravel Group Sales and Operations Executive Requirements:Proven experience in a similar role within the travel industry with knowledge of the UK and IrelandStrong organisational and time-management skillsExcellent verbal and written communication abilitiesProficiency in Microsoft Office and experience with travel reservation systemsAbility to work independently and as part of a teamFlexibility to adapt to changing priorities and work under pressurePassion for delivering exceptional customer serviceTravel Group Sales and Operations Executive Salary and Benefits:Competitive base salary range of £30,000 to £33,000Company bonusHybrid work arrangementComprehensive employee benefits packageOpportunities for professional growth and developmentSupportive and inclusive work environmentTravel perks and discounts23 days annual leaveGenerous pension contributionsTo apply for the Travel Group Sales and Operations Executive role, please email your CV and a member if the team will be in contact to discuss your application.