Average Operations Coordinator salary in East London

We're supporting an exciting and fast-growing drinks brand is looking to appoint an Export & Logistics Coordinator to support its expanding commercial operation. This is a hands-on, varied role sitting at the heart of the business, ideal for someone who enjoys managing orders, stock, logistics, and customer communication in a fast-paced FMCG environment. The Role Coordinate end-to-end order fulfilment, including shipping, invoicing, and export documentation across the UK, EU and GloballyManage stock movements and inventory accuracy across warehouses and locationsLiaise with third-party hauliers, warehouses, and internal teamsSupport customer and distributor enquiries, resolving delivery or stock issues efficientlyProduce stock reports and support pricing and sample coordinationAssist with logistics for events, tastings, and trade shows About You Experienced in logistics, operations, or supply chain coordinationProven experience with export, and import knowledge desirableStrong Excel skills; ERP experience a plusHighly organised, detail-focused, and numerateConfident communicator with strong stakeholder management skillsFMCG or drinks industry experience preferred If you want to join a growing, entrepreneurial drinks business with an excellent reputation and ambitious growth plans - then this is the role for you! Offering real responsibility, variety, and the opportunity to be closely involved in the commercial success of the brand - this is not a role to be missed. If this sounds like the right move for your career, we’d love to speak to you! The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Operations CoordinatorReporting to the Operations Manager, the Operations Co-Ordinator will be responsible for overseeing and ensuring the effective delivery of operational services for their assigned MGA. This role focuses on performance, quality, and continuous improvement, ensuring both internal and external stakeholders receive exceptional service. Duties:Act as the Operations subject matter expert for your allocated MGA, providing guidance, insight, and hands-on support across day-to-day operations.Serve as a key liaison between the MGA and third-party service providers, ensuring smooth delivery of administrative and operational services.Collaborate closely with the outsourced services team to identify suitable activities for offshoring, ensuring alignment with business priorities and efficiency goals.Deliver training, guidance, and process knowledge to the outsourced services team, supporting consistent service quality and understanding of operational standards.Review and maintain up-to-date process documentation to support accurate delivery by the outsourced team and internal stakeholders.Act as the primary point of contact for the outsourced services team, addressing operational queries and providing timely support or escalation as needed.Oversee agency management activities, including agency application processes, TOBA completion, and ongoing due diligence maintenance.Own and perform credit control and reconciliation activities, including cash allocations and issuing statements of account.Manage task workflows to ensure alignment with service level agreements and deliverables.Support compliance efforts, conducting regulatory checks (e.g., sanctions screening, third-party due diligence) and upholding internal controls.Contribute to onboarding new MGAs and defining service scopes.Assist with continuous process improvements and participate in the development of new operational services and systems.Attend regular Service Review Meetings and MGA service/performance meetings to discuss performance, resolve issues, and drive continuous improvement.Technical skills:Experience with policy administration systems (PAS)Familiarity with underwriting, claims, and renewal workflowsProficiency in Microsoft Excel (including pivot tables, VLOOKUP, and basic formulas) for reconciliation, reporting, and analysis.Comfortable with data entry, validation, and reconciliation to ensure operational accuracy.Experience in account reconciliation, cash allocation, and issuing statements.Knowledge of sanctions screening and third-party due diligence Experience required:5 years of progressive experience in insurance industry (Insurance Company or MGA) preferredClient facing experience is necessaryCII qualifications desired but not necessaryExcellent communication and collaboration skills required, to effectively work with a variety of business partnersAbility to work dynamically between key stakeholder teamsSelf-motivated and innovative with the ability to organize and manage own work, and effectively work in collaboration with others Along with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.A copy of our D&I policy can be made available upon request.

Operations Coordinator Salary: £35,000 - £45,000Location: Tottenham Court RoadHybrid: Hybrid model Role Overview The operations Coordinator plays a central operational role in the delivery of diligence assignments. You will manage processes from initial instruction through to report issuance, ensuring schedules, workflows, and documentation are handled accurately and efficiently. This position acts as a key coordination and communication hub - supporting examiners, clients, management, and the finance team to keep projects on track and running smoothly. Key Responsibilities Diligence Assignment Scheduling & Workflow Management Manage and maintain the central scheduling diary, updating changes in real time.Coordinate assignment instructions, timelines, and examiner availability.Set up and maintain job records within internal systems and workflow trackers.Monitor assignment progress and follow up on actions to ensure deadlines are met. Diligence Assignment Support & Coordination Arrange travel and site visit logistics for field examiners.Provide examiners with timely access to all job documentation and information.Act as a central point of contact between examiners, clients, and internal teams.Support ad-hoc operational needs related to assignment delivery. Client & Internal Communication Professionally liaise with clients regarding scheduling and logistics.Coordinate with the finance team to ensure accurate job information and billing readiness.Escalate operational issues to management when necessary. Documentation & Reporting Prepare and issue standard Engagement Letters using approved templates.Support the issuance of diligence reports, ensuring accuracy and version control.Maintain workflow trackers and spreadsheets with complete, up-to-date data. General Operations & Administration Provide broader office and operational support as needed.Assist management with bookings, correspondence, and documentation tasks.Contribute to process improvements and efficiency initiatives.Provide cover for team members during leave or absence.Assist with ad-hoc projects. Knowledge, Skills & Abilities Strong proficiency with Microsoft Office and general office systems.Excellent attention to detail and organisational skills.Ability to work effectively in a fast-paced, entrepreneurial environment.Proactive mindset with strong communication skills.Ability to prioritise competing deadlines.Methodical approach to process management.Fast learner who enjoys working on new challenges.Ability to build effective relationships with internal teams and clients. Education & Experience Experience in a fast-paced financial, professional services, or diligence services environment.Background in administration or project coordination.Experience using workflow tracking or job management systems.Proven ability to anticipate operational issues and work proactively.Comfortable working under pressure and managing multiple priorities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.