Average Operations Assistant salary in City of London

Underwriting Operations Assistant - Fully Remote (UK Wide)Reporting to the Operations Manager, the Operations Co-Ordinator will be responsible for overseeing and ensuring the effective delivery of operational services for their assigned MGA. This role focuses on performance, quality, and continuous improvement, ensuring both internal and external stakeholders receive exceptional service.Duties:Act as the Operations subject matter expert for your allocated MGA, providing guidance, insight, and hands-on support across day-to-day operations.Serve as a key liaison between the MGA and third-party service providers, ensuring smooth delivery of administrative and operational services.Collaborate closely with the outsourced services team to identify suitable activities for offshoring, ensuring alignment with business priorities and efficiency goals.Deliver training, guidance, and process knowledge to the outsourced services team, supporting consistent service quality and understanding of operational standards.Review and maintain up-to-date process documentation to support accurate delivery by the outsourced team and internal stakeholders.Act as the primary point of contact for the outsourced services team, addressing operational queries and providing timely support or escalation as needed.Oversee agency management activities, including agency application processes, TOBA completion, and ongoing due diligence maintenance.Own and perform credit control and reconciliation activities, including cash allocations and issuing statements of account.Manage task workflows to ensure alignment with service level agreements and deliverables.Support compliance efforts, conducting regulatory checks (e.g., sanctions screening, third-party due diligence) and upholding internal controls.Contribute to onboarding new MGAs and defining service scopes.Assist with continuous process improvements and participate in the development of new operational services and systems.Attend regular Service Review Meetings and MGA service/performance meetings to discuss performance, resolve issues, and drive continuous improvement.Technical skills:Experience with policy administration systems (PAS)Familiarity with underwriting, claims, and renewal workflowsProficiency in Microsoft Excel (including pivot tables, VLOOKUP, and basic formulas) for reconciliation, reporting, and analysis.Comfortable with data entry, validation, and reconciliation to ensure operational accuracy.Experience in account reconciliation, cash allocation, and issuing statements.Knowledge of sanctions screening and third-party due diligenceExperience required:Prior experience in insurance industry (Insurance Company or MGA) preferredPrevious direct client dealing experience is necessaryCII qualifications desired but not necessaryExcellent communication and collaboration skills required, to effectively work with a variety of business partnersAbility to work dynamically between key stakeholder teamsSelf-motivated and innovative with the ability to organize and manage own work, and effectively work in collaboration with othersAlong with our client, we are committed to a diverse workforce and as such recruit from a wide available pool of talent, with the hiring, assessment and selection process being fair, free from bias and one which ensures the right person is selected for the job, based on merit. We treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.A copy of our D&I policy can be made available upon request.

A prestigious international bank is seeking a dynamic individual to assist senior management in enhancing efficiency within its busy Operations area.Your duties will be varied to include:Understanding internal Policies & Procedures, troubleshooting issues, analysing data and recommending updates to workflows to improve business-as-usual operationsDeveloping problem-solving skills related to incidents/issues in collaboration with department managementPreparing reports on risk/issues and MILiaising with Head Office and both external and internal parties to optimize processes/systems for improved productivity/cost efficiency/overall performanceSupporting operational projects and the implementation/integration of new settlements platforms/technologies which includes creating documentation and providing training to business usersYour experience must include:Proven experience as a Business Operations Analyst gained within the banking sector, particularly in Treasury back officeStrong analytical and reporting skillsJapanese language skills are ESSENTIALGood product knowledge of Treasury products and structured finance lendingExcellent communication skills for effective liaison at all levels, both oral and writtenStrong IT skills – Excel, VBADegree educatedThis role will be working 5 days a week in the office for the first month and will then convert to hybrid – working 3 days a week in the office and 2 days remotely.

Wise May are looking for an Operations Assistant to join a busy Insurance business in the City.  This role is a great opportunity to grown in your administrative career and an opportunity to gain the qualifications to match.   We are looking for a bright, friendly, enthusiastic candidate to join this friendly, outgoing office. The candidate should be flexible and able to work under pressure to ensure the company delivers against its objectives in a timely manner. Operations Assistant duties include: Schedule, provide materials and report on Executive meetings. Managing invoicing for the facilities team. Act as a point of contact for facilities suppliers.  Ensuring that legal and statutory requirements met. Contribute to marketing materials such as content creation and company branding. Operations Assistant skills required: Ability to work with colleagues and clients at all levels Profificient in Microsoft-Office.  Pro-active Integrity and confidentiality Knowledge in governance and company law Ability to absorb and process large quantities of information Strong attention to detail The capability to multi-task Strong planning and organisational skills Benefits: Hybrid working offered Enhanced pension  Life insurance Income protection  PMI