Average Operations Administrator salary in the UK

Job Title: Operations AdministratorLocation: 6 Queens Lane, Bromfield Industrial Estate, Mold, CH7 1JR Salary: £30,000 per annumJob Type: Permanent, Full TimeAbout Us:Jackson Fire & Security is a rapidly expanding company with operations across the UK, offering fire and security solutions to a wide range of sectors, including education, social housing, property management, and retail. From basic fire extinguishers to large-scale commercial installations, we're trusted for our quality, reliability, and service.We're looking for a highly organised, proactive, and customer-focused Operations Administrator to join our team. This is a full-time, permanent, office-based role working Monday to Friday, 8:00am to 5:00pm. Flexibility may occasionally be required to meet business needs.Key Responsibilities:Customer Service & Communication:Act as a key point of contact for customer queries, providing timely and professional updates via phone and email.Liaise directly with customers regarding job bookings, changes, follow-up work, and general service updates.Follow up with customers post-service to gather feedback and ensure satisfaction.Handle incoming service-related queries and complaints in a calm, helpful, and solution-focused manner.Maintain strong relationships with regular clients and ensure a consistently high level of service delivery.Operational Support & Administration:Process and check inspection reports and invoices with accuracy and attention to detail.Enter, update, and manage job and customer data in company databases and CRM systems.Assist with the scheduling of engineer appointments and job tracking to ensure timely service.Monitor and manage incoming emails, ensuring they are forwarded to the correct departments or dealt with promptly.Coordinate internal communications between engineers, sales, and project teams to ensure seamless service delivery.Support the operations team with general administrative duties including document preparation, filing, and data management.Maintain spreadsheets, generate reports, and ensure accuracy in recorded data using Excel.Manage general office tasks including ordering supplies, maintaining stock levels, and supporting overall office efficiency.Answer incoming calls and route them to the relevant team members or handle queries where appropriate.Requirements:Strong organisational skills and a high attention to detail.Excellent customer service skills and a friendly, professional manner.Confident using Office 365, CRM systems, and other business software.Excellent verbal and written communication skills.Ability to manage multiple priorities and work under pressure.A proactive and adaptable approach with a willingness to take initiative.Previous experience in an administrative or customer-facing office role is essential.Benefits:25 Days annual leave plus Bank HolidaysAdditional day off for your birthdayContinuous training and development opportunitiesPrivate medical insuranceCompany pension schemeOpportunities for progression within the organisationRegular team-building events and social activitiesQuarterly recognition awards for outstanding performanceAdditional Information:We welcome applications from all qualified candidates and are committed to equal opportunities for all.Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with BS7858.If you're an organised, customer-focused individual who enjoys variety in your work and wants to be part of a growing team, we'd love to hear from you.All applications for this vacancy are to be submitted online, and strictly no agency calls or agency CV submissions.Please click APPLY to send your CV, to be considered for this role.Candidates with the relevant experience or job title of; Operations Assistant, Administrator, Customer Service Assistant, Client Services Assistant, Operations Assistant, Business Support, Business Administrator may also be considered for this role.

Operations AdministratorRef: AJ47073A well-known Japanese gaming company is recruiting for an Operations Administrator to work in their Windsor office.In this role, you will be responsible for supporting end-to-end operational activities for their trading card game (TCG) operations, including purchasing, sales administration, inventory management, and coordination with internal and external stakeholders across Europe for.The ideal candidate should have strong organisational skills, attention to detail, and experience working in an administrative or operations support role within a fast-paced environment.Strong Excel experience is desirable, and the ability to work independently is essential.TYPE: Permanent, full-timeSALARY: NegotiableLOCATION: Windsor - Hybrid (2 days work from home, 3 days in office - Wednesday mandatory in office)START DATE: ASAPMain ResponsibilitiesCreating all materials in DWP for SAP purchasing and salesCollating manufacturing orders for all productsManaging DWP SIAR approvals for all manufacturingManaging customer accounts including sales orders, shipping, invoicing, and customer credit controlLiaising with European warehouses for inventory managementAssisting the Senior Operations Manager with video game release setupProcessing purchasing entries in SAP and managing goods in transitLiaising with suppliers regarding trucking and delivery schedulesSupporting SAP UAT testing and completing internal documentationAssisting with internal and external audit requirementsSupporting financial quarter-end and year-end tasksManaging product pricing processesAssisting their products’ Marketing with shipment coordinationTracking import and export documentationHandling stock adjustments and delivery queriesSkills & QualificationsMinimum of 2 years’ experience in a similar operations or administrative roleAbility to work independently with minimal supervisionStrong organisational skills with high attention to detailPC literacy including basic use of Excel, Outlook, and WordPunctual, reliable, and resilient approach to workSAP experience is advantageous *When contacting us, please include the job reference number (Ref: AJ47073) at the top of your message. *We regret that we cannot accept applications from YMS, Graduate or Student visa holders.If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

The Administration Assistant provides comprehensive administrative and logistical support across multiple functions, ensuring smooth operations and enabling teams to focus on strategic priorities. This role combines general administration, logistics management, programme support, and IT/system administration to deliver efficient and high-quality service to internal stakeholders. Key Responsibilities Manage printing, shipping, and distribution of materials, including exhibition and event materials. Handle IT administration tasks to maintain systems and ensure compliance, including user management, license tracking, reporting and adherence to Cyber Essentials standards.Manage company phones, laptops, and system access via the IT support provider, including handling new requests and equipment refreshes.Act as the Empower system super user, supporting colleagues in its use and ensuring data integrity.Assist Line Managers with colleague onboarding and offboarding, following standard processes to ensure consistency and compliance.Support the Reporting & Systems Improvement Lead with Global and EU BD / Operations Reporting on a monthly basis, ensuring accuracy and timely delivery to stakeholders.Support the coordination and administration of marketing activities, including assisting with campaign logistics, social media scheduling, and maintaining marketing databasesSupport the co-ordination of event logistics and registrations, including through an online portalProvide administrative support to key and complex accounts, including booking meetings, scheduling, and updating Vantagepoint or other systems.Assist with programme logistics and coordination as required. Skills & Experience Required Proven experience in administration, logistics, or office support.Strong organizational skills and ability to manage multiple tasks simultaneously.Excellent communication skills and ability to interact with stakeholders at all levels.Comfortable with basic IT administration and learning system tools such as Empower and Vantagepoint. On offer: A salary of £28,000 plus benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.