Average Officer salary in Lancashire

Role Purpose:To work alongside and support department within the Leo Group. Responsible for the day to day scheduling through communicating with the transport and production departments.This role requries travelling to several nearby sites so a clean and in date license with access to a car is essential.Main duties and Responsibilities:To be responsible for the administration, co-ordination and organisation of ordersTo communicate with existing customers, in response to any requirementsRespond to customer and supplier enquiries about order status, changes or cancellationsContact customers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveriesResponding to any new enquiriesObtaining any transportation quotes, arranging exports and compare pricesAccurately producing contractsSkills:Good polite communication skills, able to communicate comfortably over the phoneCommunicating effectively and professionally with a wide range of peopleMust be able to maintain professionalism and a positive service attitude at all timesCompetent user of all Microsoft Applications, especially Excel in using of formulas, graphs and tablesOrganised and efficientStrong administrative skills, filingAbility to manage multiple tasks and achieve deadlines under pressureAbility to remain calm in stressful situationsThe office hours are 8:30am - 5pm Monday - Friday.

About CroweCrowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140+ countries and across more than 800+ offices globally.Purpose of the role:We are looking for an individual to join our Support Team to provide highly efficient, reliable and proactive support and administrative service to a growing team of over 100 people in our Manchester Office. Our team is evolving, and we are looking for an individual who we can develop and grow with us.We are looking for an individual who:Can work within a team, ensuring seamless service to the team and wider firmHas a high level of attention to detail and will take ownership of processes and workflows.Has a flexible and professional approach.Is keen to learn and develop new skills.Has initiative and enjoys solving problems.Is self-motivated.Can demonstrate strong communication skills.Can build relationships with colleagues and stakeholders.Has excellent time management and organisation skills.Experience of using Microsoft Word, PowerPoint, Outlook, Excel, and Teams is desirable.Key responsibilities for this role include:Providing administrative support to the professional staff within the officeWorking as part of a team with the secretarial support for the departmentsOrganising lunches for internal events and client meetingsOrganising the summer event and Christmas PartyArchiving documents, franking post etcOrganising third party file reviewsOrganising health & safety checksChecking and ordering stocks of stationery, tea & coffee and janitorial suppliesOnboarding new clients to the firm.Onboarding new members to the department.Completing workflows and hand overs for leaversKeeping the office tidy and functioning smoothlyAny other ad-hoc support and administration as required.Why choose Crowe?At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you’re working in statutory audit, corporate tax or you’re a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers.We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be. We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.Following changes to government policy in April 2024, we only accept applications from individuals with an existing, permanent, right to live and work in the UK.

Office Administrator - Order ProcessingMonday to Friday | 8:00am - 4:30pm | £28,000 + Pension + Parking + 28 Days HolidayA well-established and friendly business is looking for a reliable Office Administrator to support its busy order processing function. This is a structured, customer-focused role where accuracy, organisation and great communication really matter.If you enjoy keeping things running smoothly and being the link between customers, systems and internal teams, this could be a great fit. The RoleYou'll play a key part in ensuring customer orders are processed efficiently via phone and online portal systems, helping maintain excellent service standards.Key responsibilities include:Processing customer orders received by phone and customer portalChecking order accuracy and resolving queriesLiaising with customers regarding delivery updates and amendmentsSupporting internal teams with order informationMaintaining accurate system records and administrationProviding general office support where requiredWhat We're Looking ForPrevious administration or order processing experienceConfident telephone manner and customer communication skillsStrong attention to detail and accuracyComfortable working with internal systems / portalsOrganised and dependable team playerGood working knowledge of Microsoft OfficeWhat's on OfferSalary £28,000Monday-Friday working hours (no weekends) 8:00am - 4:30pm early finish lifestyleCompany pension schemeOn-site parking 28 days holiday (including bank holidays)Supportive and stable working environmentThis role would suit someone from backgrounds such as:Office Administrator, Sales Administrator, Customer Service Administrator, Order Processor, Internal Support CoordinatorApply now to join a friendly team in a stable, long-term position with great working hours.