Average Office Administrator salary in Hitchin

Location: Welwyn Garden City (Hybrid working available after training)Rate: £17.85 – £19.42 per hour (PAYE)Hours: Full-time – 37 hours per weekContract: Temporary – 12 weeksThe OpportunityWe are recruiting for a Senior Regulatory Support Officer to join a busy Regulatory Services team, providing high-level administrative, technical and operational support across a range of regulatory functions, including environmental health, private landlord licensing and compliance.Key ResponsibilitiesProvide high-level administrative and technical support across Regulatory ServicesAct as a point of contact for complex enquiries from the public, businesses and partner agenciesMaintain accurate records, databases and case management systemsAssist with complaint handling, case progression and regulatory processesProduce reports, statistical returns and data analysisSupport financial processes including invoicing, purchase orders and budget trackingEnsure compliance with legislation, guidance and codes of practiceSupport team workload management and meet service deadlinesAbout YouKnowledge of regulatory services regulations (i.e. environmental health, private landlord licencing, etc.) guidance and codes of practiceExcellent IT skills including Microsoft OfficeAbility to work under pressure and manage conflicting prioritiesExperience handling confidential and sensitive information securelyKnowledge of financial processes including invoicing, purchase orders and budget trackingStrong communication and organisational skills

Our client is a leading provider of business telecoms and digital solutions, known for their high standards of service and a strong reputation within the corporate sector. They are looking for an efficient and well-organized person to join their friendly, supportive team as a Client Liaison & Tech Support Executive.This role is perfect for someone who loves the latest technology. Whether you already have technical experience or just a strong willingness to learn, you will be trained to provide 1st and 2nd line support to business clients.As a Customer Service Administrator, you will be at the heart of the team, balancing technical help with essential office administration. If you have an excellent telephone manner, great attention to detail, and want to work for a company that truly values its customers, this is the perfect opportunity for you.Key Responsibilities:Supporting corporate clients with a variety of mobile and fixed-line enquiries via phone and email.Liaising with network providers to troubleshoot and resolve technical issues.Managing supplier relationships to obtain quotes and handle general enquiries.Processing new orders and contracts for mobile and fixed-line services.Assisting the sales team with administrative support and client coordination.Handling general office administration, including keeping internal databases accurate and up to date.Creating monthly and custom client reports using Excel.The successful candidate will have:A background in office-based customer service, with a track record of supporting clients effectively.High standards of accuracy and a friendly, professional manner when handling phone calls.The ability to tackle tricky problems and use their initiative to find creative solutions.Confidence using IT systems, particularly the main Microsoft Office programs (Word, Excel, and Outlook).Technical experience or a strong willingness to learn, as you will be trained to provide technical support.Benefits:20 days annual leave + Bank holidays, rising to 25 days after completion of your first year Employee Benefits portalFree on-site parkingCompany pensionCompany performance bonus Personal development opportunities Due to the high volume of interest we receive for each vacancy, we are only able to contact shortlisted candidates. If you have not heard from our team within 7 days, please consider your application unsuccessful. Please refrain from calling the office to check the status of your application or to discuss the role; this allows us to dedicate our time to the shortlisting process. We will retain your CV on file for future opportunities that may be a match for your skills and experience.

Administrator We are seeking a highly organised Customer Service Administrator for a fantastic company in the Letchworth area. In this role, you will ensure the smooth progression of customer orders from initial intake through to dispatch and delivery.Key ResponsibilitiesBuild and maintain strong relationships with an established portfolio of business clients.Manage shared inboxes and phone lines, responding to customer enquiries promptly and professionally.Support Goods In processes and resolve product-related queries.Process customer orders from start to finish ensuring accuracy at all timesMonitor delivery schedules and liaise with suppliers to updateCoordinate returns and credits with accuracy.Assist with export compliance documentation alongside the Export Administrator.Manage quarantine stock.Act as first point of contact for all queries relating to open ordersExpedite shipments to maintain operational flow.About YouYou are someone who brings energy, accuracy, and excellent interpersonal skills. You will thrive in this role if you are:An effective communicator confident working with a variety of stakeholders.A collaborative team player.Detail-focused and committed to getting things right first time.Highly organised with strong time-management abilities.Proficient in Excel and Word.Comfortable working with numbers and producing clear written communication.What We OfferCompetitive £33,000 salaryCompany pension22 days’ holiday plus Christmas shutdownIf this opportunity aligns with your skills and aspirations, we would be pleased to hear from you.Please note: Due to high application volumes, only shortlisted candidates will be contacted. If you do not hear from us within 7 days, please consider your application unsuccessful. We kindly request that applicants do not call the office for updates. We will retain your CV for future suitable opportunities.