Average Office Administrator salary in City of London

Job OverviewWe are an insurance brokerage specialising in a range of employee benefits, including international private medical insurance and other specialist solutions.We are seeking a highly organised and proactive Insurance Office Administrator to join our growing team. This is an excellent opportunity for someone with around one year of administrative experience within insurance or financial services, who is looking to develop their skills in a professional and fast-paced environment.The successful candidate will support day-to-day office operations, assist with client administration, and act as a key point of contact between internal teams, clients, and insurers.Key ResponsibilitiesManage incoming calls with professional phone etiquette and direct enquiries appropriatelyMaintain accurate electronic filing systems, records, and documentationCarry out data entry tasks using Microsoft Office, Microsoft Teams, and internal CRM/broking systemsAssist with scheduling meetings, appointments, and managing shared calendarsPrepare correspondence, reports, and presentations as requiredSupport accounts payable and receivable processes, including invoice processingProvide general administrative support to team members and managementRespond to client enquiries (existing and prospective) via a shared administrative mailboxLiaise with insurers to process mid-term adjustments and policy amendmentsAssist with onboarding new clients and organising related documentation and correspondenceSkills & Essential ExperiencePrevious Insurance office administration experience (approximately 1 year preferred)Strong organisational skills with excellent attention to detailConfident written and verbal communication skillsProficiency in Microsoft Office (Word, Excel, PowerPoint)Ability to manage multiple tasks and work to deadlines in a busy environmentProfessional phone manner and strong customer service skillsExperience using CRM or broking systemsBasic understanding of insurance documentation and processesPersonal AttributesWell organised and methodicalReliable, proactive, and willing to learnAble to work independently while contributing positively to a teamComfortable handling confidential informationWhy Join Us?This role is ideal for a motivated individual looking to build a career within insurance administration. You will play a key role in supporting the wider team while gaining exposure to specialist insurance products and brokerage operations.Please note a short screening questionnaire will be required for potential candidates in order to be considered for this role.

Job Title/Location: Pensions Administrator, London/WFHSalary: To £35,000Office/WFH: Office 2 days + 3 days WFHRequirements: DB pensions admin + manual calculations experience keyRole Snapshot: Process all elements of DB & DC membership admin. Respond to member queries, provide quotations, set up & process upcoming retirementsExpanding business - very healthy number of new scheme/business wins has led to an influx of new roles + expansion of current teams.The Company: An established pensions business, multiple industry award winners & recognised for their investment in people, so a good company to develop with.The Role: The Pensions Administrator role contributes to the goals of the dept through processing DB & DC casework in an accurate & timely manner. Key responsibilities include:Process all aspects of DB & DC membership admin, providing a service that is considered “1st Class” by clients & in accordance with agreed measures & timescalesProduce accurate written correspondence to deadlinesRespond to member telephone queries either in writing or verballyProvide members with quotations as requested, accurately and to agreed deadlinesSet up and process forthcoming retirements for payroll purposesReviewing HMT Sanctions notices against customer databasesSkills / Experience Required: For this Pensions Administrator role you must have recent DB pensions admin and manual calculations experience, with DC experience being a bonus. You should be comfortable with using MS Office, a strong team player, well organised with excellent communication skills.Additional Information: Salary for the Pensions Administrator role is to £35,000 + professional study support and company pension. As mentioned above, the average working week would be 2 days office and 3 days WFH. Please apply below.The Pensions Administrator role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.

We are looking for an administrator to provide administrative and secretarial support to Member Events team and the wider Treasury Office. Duties include events administration, data input, ordering office supplies, posting merchandise orders and being the first point of contact for enquiries. There will be a requirement to occasionally work in the evenings and at weekends for which overtime/TOIL will be paid.What we need:We need an experienced administrator with effective communications skills, a high standard of IT literacy and excellent attention to detail. You should have proven experience of processing financial transactions. Previous experience of working in a membership organisation is desirable.About us:Treasury Office is responsible for student admissions to the Inn; management of the Inn’s membership records; the Inn’s diary; the organisation of professional and social events; management of our publications, conservation of the Inn’s collection of paintings and silver and maintenance of the interior of the Treasury Building.What we offer:Salary is £28,586 per annum, a generous non-contributory pension benefit, free lunches at work when the Inn’s kitchens are open, a taxed daily luncheon allowance provided when they are closed and 25 days’ annual leave pro-rata.How to Apply:To apply, please go to our website to download further information about the job and an application form. Please send your completed application form no later than 22nd February 2026.Interviews will take place on 6th March 2026.The Inn welcomes all applicants, especially those from under-represented groups to apply. Please also complete the equality monitoring form – link is on our website.If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.CVs are not accepted.