Average Network Architect salary in London

Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope. This role will develop architecture for L3 and L4 and define alignment with L1 and L2 ITSM tool configuration is out of scope for the clientSIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture for integrated services.Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using client standard ITIL documentation adapted for Deeams requirements.Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow).Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops.Coordinate testing and acceptance for new or changed services. 3. Governance & Reporting Operate SIAM governance framework: Monthly service reviews with suppliers.SLA/KPI reporting and trend analysis.Risk and compliance audits. Maintain escalation paths and RACI matrices. 4. Continual Service Improvement (CSIP) Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience.Drive automation and efficiency improvements across ITSM workflows. 5. Stakeholder & Supplier Management Act as the central point of contact for service integration issues.Provide clear reporting to senior leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments.Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred).Proven ability to design service architecture, ticket flows, and SLA frameworks.Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge (AWS, OpenShift).Familiarity with secure/government environments.Experience in contract and commercial management Fully Remote Inside IR35 January/February Start Date Please send me your CV if you're interested

Network Architect - Palo Alto Kesington - Onsite 2/3 days a week3 month contract Inside of IR35 £650 - £700 We're looking for a hands-on Network Architect with strong design experience to support and enhance our network infrastructure. This role combines technical implementation with architectural design, ensuring robust, secure, and scalable solutions.What you'll do: Design and implement network solutions across on-premises and cloud environments.Configure and manage Palo Alto firewalls.Work on Azure networking, including Network Virtual Appliances (NVA).Support and maintain Aruba and Juniper physical network devices.Collaborate with stakeholders to deliver secure, high-performance network architecture. What we're looking for: Proven experience as a Network Architect.Strong hands-on skills with Palo Alto configuration.Expertise in Azure networking and NVA deployment.Familiarity with Aruba and Juniper hardware.Ability to design and document network solutions for complex environments. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Job Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will cover L3 and L4 resolver groups. L1 and L2 are out of scope. This role will develop architecture for L3 and L4 and define alignment with L1 and L2 managed by MoD.ITSM tool configuration is out of scope for the clientSIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture for integrated services.Establish ITIL-aligned processes (Incident, Problem, Change, Release, Configuration, Request Fulfilment) using IBM standard ITIL documentation adapted for Deeams requirements.Design ticket flows across suppliers and ensure integration with ITSM tools (e.g., ServiceNow).Set up end-to-end SLAs and OLAs, including reporting dashboards for performance tracking. 2. Service Transition Lead onboarding of new environments into support, including operational readiness checks, runbook creation, and supplier alignment workshops.Coordinate testing and acceptance for new or changed services. 3. Governance & Reporting Operate SIAM governance framework: Monthly service reviews with suppliers.SLA/KPI reporting and trend analysis.Risk and compliance audits. Maintain escalation paths and RACI matrices. 4. Continual Service Improvement (CSIP) Develop CSIP plans to optimise processes, improve SLA adherence, and enhance customer experience.Drive automation and efficiency improvements across ITSM workflows. 5. Stakeholder & Supplier Management Act as the central point of contact for service integration issues.Facilitate collaboration between Nordcloud, SixWorks, Cohesive, IBM, and internal teams.Provide clear reporting to senior leadership on service health and improvement initiatives. Required Skills: Strong experience in SIAM and multi-supplier environments.Expertise in ITIL v4 and ITSM platforms (ServiceNow preferred).Proven ability to design service architecture, ticket flows, and SLA frameworks.Excellent governance, reporting, and stakeholder management skills. Desirable: Cloud infrastructure knowledge (AWS, OpenShift).Familiarity with secure/government environments.Experience in contract and commercial management Please send me your CV if you're interested