Average Manager salary in Burgess Hill

Are you naturally good with people, organised and someone who likes to get things done?We’re working with a growing business who are looking for a Customer Account Manager to take ownership of their existing customer relationships. This is a relationship-led role, focused on delivering great customer service, keeping on top of actions and identifying opportunities to develop existing accounts.The Role:Managing a portfolio of existing customer accounts and becoming their key point of contactBuilding strong relationships via phone, email and regular face-to-face customer visitsCarrying out customer and contract reviews, ensuring actions are followed throughProactively following up outstanding quotes, repairs and customer queriesTaking ownership of customer issues and seeing them through to resolutionWorking closely with engineers and internal teams to ensure customers receive the right level of serviceIdentifying additional requirements and opportunities to develop existing accountsKeeping customer records and activity up to date across CRM, JobLogic and internal systemsHelping customers understand the value of their existing service and wider solutions availableThe Person:We’re looking for someone who is proactive, organised and genuinely enjoys building customer relationships.Previous experience in account management or a similar customer-focused roleConfident picking up the phone and speaking with customers at all levelsStrong communication and relationship-building skillsExcellent organisation, attention to detail and follow-throughA natural problem-solver who takes ownership rather than passing issues onCommercially minded, with the confidence to identify opportunities within existing accountsGood IT skills and comfortable learning new systemsConfident meeting customers face-to-face and building relationshipsFull UK driving licence and willingness to travel to customer sitesHappy to learn about the specialist products and services the business providesThe Package:£30,000 - £33,000pa basic salary + bonusMonday to Friday, 7.30am–4.30pmBurgess HillPredominantly office-based with occasional customer visitsOpportunity to join a growing business with scope to developIf you’re a proactive, customer-focused person who enjoys building relationships and getting things done, this could be a great opportunity to join a growing business where you can really make the role your own.Interested? Apply now or get in touch with the Pertemps team for more information!

Account ManagerBurgess Hill, West Sussex£30,000 - £35,000paFull-Time | Permanent | Monday to Friday 8am - 4.30pm | Office-BasedAre you highly organised, customer-focused and looking to develop your career within a supportive and growing business?An exciting opportunity has arisen for an Account Manager to join a friendly and fast-paced focused sales support team. This is a varied role where you'll play a key part in ensuring customers receive an outstanding service while supporting the wider sales team with enquiries, quotations and account administration.The RoleAs an Account Manager, you'll be responsible for managing customer enquiries, preparing accurate quotations, coordinating product samples and ensuring the smooth day-to-day running of a busy shared inbox. You'll build strong relationships with customers, understand their requirements and provide an efficient, professional service from enquiry through to order.Key Responsibilities- Respond promptly and professionally to customer enquiries- Prepare accurate quotations and follow up to secure orders- Manage smaller customer accounts and sales enquiries- Liaise with customers regarding quotations, revisions and product information- Coordinate and dispatch product samples- Liaise with and build relationships with suppliers in order to secure the best products- Support the sales team with presentations and administrative tasks- Manage and prioritise emails within a shared inbox- Provide holiday cover across the sales teamAbout YouWe're looking for someone who is:- Previous experience managing customer accounts- Highly organised with excellent attention to detail- Able to prioritise multiple tasks in a busy environment- A confident communicator with strong written and verbal skills- Customer-focused with a proactive, positive attitude- Keen to learn new products and systems (full training provided)What's on OfferSalary of £30,000 - £35,000 - Profit Share Scheme- Free daily lunch- Company pension- Holiday allowance- Free on-site parking- Full training and ongoing developmentAt KHR, we take care to ensure that you are represented as well as possible, so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regard to a specific role, then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics, etc, please could you also submit a "clean" copy in Word. Thank you.Knowledge House Resourcing Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of Knowledge House Resourcing Ltd. Keep in touch with us online for job alerts, industry updates and market...

Quality ManagerWe have an exciting opportunity for a Quality Manager to play a vital role in providing support at a Mental Health Recovery service in West Sussex.Position: Quality ManagerLocation: Hybrid, Burgess Hill/service venueSalary: £58,878 per annum, pro rata (£29,439 per annum, 0.5 FTE)Hours: 18.5 hours per week, 0.5 FTEContract: Fixed-term contract until 31 March 2028Closing Date: Applications will be reviewed on a rolling basis; early application is encouraged.AboutAs a Quality Manager, you will be working for a people-led organisation whose mission and values are to inspire change across Sussex.About the Mental Health Recovery ServiceMental Health Recovery is a 20-place service for adults experiencing mental ill health across two sites in Burgess Hill, West Sussex. Both locations are CQC registered ‘Good’.About the RoleThe Quality Manager is a new part-time and flexible strategic leadership role with a quality and governance focus, offering the opportunity to improve and support an established specialist mental health service. You will work alongside the long-standing Registered Manager.Key ResponsibilitiesLead and coordinate quality improvement initiatives across the service.Maintain oversight of operational, quality, workforce and organisational risks affecting the service.Work collaboratively with the Registered Manager to strengthen service performance.Contribute to future service planning and organisational priorities.Maintain effective working relationships with commissioners, safeguarding teams, regulators and partner agencies.Person SpecificationTo be successful in the role of Quality Manager, you will need to have great communication skills and be committed to the values of the organisation. Some of the key skills and experience you will need to bring include:Significant experience within regulated health or social care services.Experience leading quality improvement, turnaround or service recovery programmes.Experience supporting and developing Registered Managers, operational managers or service leaders.Experience supporting people with complex needs within a regulated care environment.Experience identifying, managing and reporting strategic and operational risks.Experience supporting and developing staff.We welcome applications from experienced Registered Managers, Regional Managers, Quality Managers and Improvement Leads with experience of regulated mental health or social care services.In ReturnIn recognition of its commitment to staff, the organisation has been awarded Gold Accreditation from Investors in People. It is also signed up to the Disability Confident employer scheme and has made the Mental Health at Work commitment.You will also receive a fantastic benefits package including:5.5% stakeholder pension scheme and life assurance scheme.Medical cash plan with BHSF.Access to the organisation’s Learning and Development platform.Free and confidential employee assistance helpline for both personal and work-related concerns.Cycle-to-work scheme.Free new starter 28-day Network Saver Brighton bus pass.Generous holiday allowance starting at 27 days per annum pro rata, rising by one day for each year of service to a maximum of 32 days pro rata.The opportunity to participate in wellbeing and fundraising activities throughout the year.The organisation is an equal opportunities employer using a fair and open recruitment process that fully complies with the requirements of the Equality Act 2010. It is committed to encouraging equality, equity, inclusion and diversity within the workplace. As an employer, the organisation is committed to promoting and supporting its people’s social, physical and psychological health at work. Please let us know if you require any special arrangements or reasonable adjustments if called for interview. The organisation welcomes applications from individuals with lived experience.The organisation reserves the right to close this vacancy early if it receives sufficient applicants for the role. Therefore, if you are interested, please submit your application as early as possible.An Enhanced with Adults DBS Check through the Disclosure and Barring Service is required for all successful applicants as a condition of employment for this post.Other roles you may have experience of could include Quality and Compliance Manager, Quality Assurance Manager, CQC Quality Manager, Service Improvement Manager, Quality Improvement Lead, Registered Manager, Regional Manager, Mental Health Services Manager, Social Care Quality Manager, Governance and Quality Manager, or Service Recovery Lead.Please note this role is advertised by the recruitment agency acting for the client, NFP People. #INDNFP