Operations Manager
We are looking for an experienced Operations Manager to manage an expanding team of Contracts Managers and trades dealing with property insurance reinstatement & restoration works across the South West region. You will need insurance reinstatement industry experience and must have strong staff & operations management background. This is a hybrid role; a driving licence is essential and you must be willing to travel.Postcode areas covered will include the following; Primary: CF, NP, HR, GL, BA, BS Secondary: EX, TA, DT, SNResponsibilities:Management of circa. 25 including Contracts Managers, restoration & reinstatement trades and a small administration teamProactively manage all WIP for team; ensure projects are programmed/scheduled effectively and profit margins are achieved whilst ensuring quality of works Oversee compliance under CDM regs and manage Health & SafetyAttend customer reviews and audits Complete tenders when required and help grow regional business opportunitiesManage program of works of large complex claimsKPI / SLA managementInvestigation and resolution of complaintsRecruitment of staff and sub-contractors as requiredExperience required:Insurance property repairs industry experience (ideally reinstatement and/or restoration)Staff Management Operational experience is essential including management of resources, costs, profitability, third party relations and managing KPI’s & SLA’s Driving licence Package detailsSalary £60k-65k Car allowance £500pm40 hours per week, Monday to Friday33 days holiday (inc. bank holidays)Pension Scheme Additional InformationIf you think you have the relevant experience for this Operations Manager role please apply by clicking on the ‘apply’ button below.We may not always be able to reply to every applicant due to the volume of CVs received so if you have not received a call within 3 working days, please assume that you have not been successful on this occasion. By applying for the role, you will be sending us your personal data. Our Privacy Notice explains how we will use your personal data; this can be found on our website or you can request a copy.
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