Average Loss Adjuster salary in the UK

Commercial (Property) Loss AdjusterLocation: Greater London/London & Brighton/SouthamptonOverview:We are working with a highly respected, top-tier loss adjusting practice with a strong reputation across the UK commercial insurance market, to appoint a Commercial Property Loss Adjuster into their growing regional team.This role is ideally suited to someone with a solid grounding in property adjusting or insurance claims handling, looking to step up into a more autonomous, technically engaging caseload within a structured and well-supported environment.You will handle a diverse portfolio of domestic and commercial property losses, typically ranging from £10,000 to £100,000+, with exposure to higher-value and more complex instructions alongside senior adjusters. The work will include a strong mix of commercial perils such as fire damage to SME premises, escape of water in multi-let commercial units, storm and flood events affecting industrial and retail risks, business interruption components, and liability-linked property damage claims.This is a genuine career development role within a business recognised for its technical strength, quality of adjusting, and long-term progression into Senior Adjuster, Major & Complex Loss (MCL), and specialist commercial or HNW pathways.Role Responsibilities:Manage a caseload of commercial and domestic property claims from first notification through to final settlementAttend site inspections to assess extent of damage, causation, scope of works, and reinstatement strategiesSupport investigation work including evidence gathering, policy validation, and liability assessment where applicableInterpret policy wordings and assist in establishing coverage position, indemnity, and reserve recommendationsPrepare clear, technically accurate reports for insurers, including initial, interim, and final reportsLiaise with a range of stakeholders including policyholders, commercial brokers, loss funders, contractors, and restoration specialistsCoordinate and instruct specialists such as building surveyors, engineers, forensic experts, and loss mitigation providersMonitor and manage claim life cycle progression, ensuring accurate reserving and file integritySupport negotiation of settlement figures, contractor schedules, and scope agreements under guidance where requiredEnsure all work is completed in line with regulatory standards, insurer service level agreements, and internal audit requirementsExperience Required:Circa 1–3 years’ experience in loss adjusting or property insurance claims handlingExposure to commercial property claims or a mixed domestic/commercial caseloadUnderstanding of core perils including fire, escape of water, storm, flood, impact damage, and BI-related property lossesComfortable attending site-based inspections and working in a hybrid field/office roleStrong written and verbal communication skillsFull UK driving licence requiredWhats on Offer:Structured, industry-leading training and technical development programmeHands-on mentorship from experienced chartered and senior adjusters, including regular field shadowingClear and achievable progression pathway into Senior Adjuster and MCL rolesExposure to a strong mix of commercial and domestic property losses, including higher-value and complex instructionsCollaborative, high-performance team culture with genuine support at all levelsHybrid working model offering flexibility alongside field autonomyOpportunity to build a long-term career within one of the UK’s most technically respected loss adjusting environments

Property Loss Adjuster – Subsidence & Structural MovementLocation: Northern England (Yorkshire, Durham, Newcastle & surrounding areas – flexible based on home location)A specialist subsidence adjusting opportunity with one of the UK's leading loss adjusting practicesWe're partnering with a highly respected global loss adjusting business renowned for handling complex property losses, specialist subsidence claims, and technically challenging structural movement investigations across both residential and commercial portfolios.Due to continued growth within their specialist property division, they are seeking an experienced Property Loss Adjuster to join their dedicated Subsidence Team, managing a varied caseload of subsidence, heave, landslip, structural movement, and associated property damage claims.This role offers the opportunity to take ownership of claims throughout the entire claim lifecycle, from initial site investigation and causation assessment through to monitoring, scope agreement, reinstatement and final settlement. You'll work closely with specialist subsidence managers, structural engineers, geotechnical consultants, surveyors, contractors, insurers and policyholders on a range of technically complex and often high-value property claims.For adjusters who enjoy the technical side of property adjusting, building pathology, structural movement and forensic investigation, this is an opportunity to further develop your expertise within a well-established specialist team.The Role:As a specialist Property Loss Adjuster, you will manage a portfolio of subsidence and structural movement claims, undertaking site inspections, policy validation, causation analysis and technical reporting.Your responsibilities will include:Managing residential and commercial subsidence claims from first notification through to settlement.Conducting on-site and virtual inspections to investigate property damage, assess structural movement and establish causation.Reviewing evidence relating to subsidence, heave, landslip, drainage defects, tree influence and other factors contributing to structural movement.Interpreting policy coverage, exclusions, endorsements and insurer philosophy to determine liability and claim progression.Preparing detailed ABI reports, technical reports and repair recommendations.Producing scopes of work, reinstatement schedules and tender documentation.Working alongside structural engineers, geotechnical specialists, arboricultural consultants and contractors to progress complex claims.Reviewing monitoring data, crack progression, DEMEC readings and engineering reports to support claim strategy.Making recommendations regarding further investigations, monitoring programmes, temporary works and permanent remedial solutions.Managing stakeholder expectations and maintaining excellent communication with policyholders, insurers, brokers, contractors and technical experts throughout the claim journey.Ensuring claims are handled within authority limits, service standards and agreed SLAs.Supporting colleagues with technical guidance on subsidence, structural movement and complex property claims.Why Adjusters Are Interested:In a market where many property adjusting roles focus heavily on volume and KPI-driven caseloads, this position offers something different.Specialist subsidence and structural movement caseloads.Exposure to technically complex property claims and forensic investigation work.Genuine end-to-end ownership of claims.Strong support from dedicated Subsidence Regional Managers and technical specialists.Close collaboration with engineers, surveyors and subsidence experts.Manageable caseloads focused on quality adjusting rather than volume handling.Home-based working with flexibility and autonomy.Continued technical development within property adjusting, subsidence and structural movement.Clear opportunities to strengthen expertise in building pathology, causation analysis, policy interpretation and complex property claims.The backing of a respected global loss adjusting practice with a strong reputation across the UK market.Ideal Background:We would be particularly interested in speaking with:Property Loss AdjustersSubsidence Loss AdjustersDomestic Property AdjustersCommercial Property AdjustersTechnical Claims Handlers with subsidence experienceBuilding Surveyors working within insurance claimsAdjusters with experience of structural movement, building defects, reinstatement and property damage investigationsExperience handling subsidence, structural movement, building pathology, domestic property claims, commercial property claims, reinstatement projects or complex property losses would be highly advantageous.

Loss Adjuster (Specialist Services) Location: South West, UKOverview: We are working with a leading UK loss adjusting organisation with over 40 years of experience providing high-quality claims solutions to the insurance market. Due to continued growth, they are now looking to appoint a Loss Adjuster to join their Specialist Services division.As a Loss Adjuster, you will play a key role in supporting a wide range of customers across Domestic, Commercial, Heritage, Environmental, High Net Worth (HNW), and Major & Complex Loss claims.You will join a dedicated team of experienced adjusters who bring a strong collective background across these specialist areas. Many of the team are approved adjusters for specialist insurers and have a clear understanding of the unique challenges and requirements these types of claims involve.Role Responsibilities:Investigating and managing property claims, ensuring a consistently high standard of technical quality is maintained throughout the life of each claimProducing detailed reports covering all aspects of the claim, including policy interpretation, quantum assessment, and recommended next stepsInstructing, managing, and coordinating relevant experts as requiredMaintaining regular communication with all parties involved, including calculating and approving interim payments and preparing interim reports where neededNegotiating and agreeing claim settlements, and producing final reportsBuilding and maintaining strong working relationships with clients, ensuring a high level of service delivery and expectation managementCarrying out any other reasonable duties as required in line with business needsExperience Required:Strong customer focus with a proven track record of delivering high levels of service within the loss adjusting sectorAble to work independently, taking ownership of a caseload of claims while knowing when to seek supportConsistently makes decisions and takes actions that improve service delivery for clientsBuilds trust and credibility by following through on commitmentsCommunicates clearly and effectively in all situations, both written and verbalActively seeks feedback and is committed to ongoing personal and technical developmentStrong organisational and communication skillsPositive, proactive approach to problem-solvingAble to manage and coordinate multiple tasks and priorities at the same timeComfortable working to targets and deadlinesHard-working, conscientious, and flexible, with the ability to adapt during busy periods or workload surgesWhat’s on Offer:The opportunity to join a well-established, leading UK loss adjusting organisation with over 40 years of industry experienceA varied and interesting role working across Domestic, Commercial, Heritage, Environmental, High Net Worth (HNW), and Major & Complex Loss claimsExposure to complex and challenging claims, helping you develop your technical knowledge and expertiseStrong support from experienced colleagues and access to specialist knowledge across the wider businessOpportunities for ongoing development, both technically and professionallyA role that values autonomy, trust, and ownership of your own caseload