Warehouse and Logistics Manager
Senior Warehouse & Logistics Manager Job Overview The Senior Warehouse & Logistics Manager will be responsible for overseeing all warehouse and logistics operations for a medical equipment business, ensuring the safe, compliant and efficient handling, storage and distribution of products. This role is critical to maintaining high standards of accuracy, traceability and service delivery, supporting both commercial customers and healthcare environments. Key Responsibilities Warehouse Operations Oversee day-to-day warehouse activities, including inbound deliveries, storage, picking, packing and dispatch of medical equipment and related productsEnsure high levels of stock accuracy, traceability and inventory controlMaintain a clean, organised and compliant warehouse environment in line with Health & Safety and quality standardsEnsure correct handling, storage and movement of medical equipment and related productsImplement and continuously improve warehouse processes to increase efficiency and accuracy Logistics & Distribution Manage outbound logistics and coordination with couriers and logistics partnersEnsure deliveries meet agreed service levels, particularly where time-sensitive or customer-criticalMonitor logistics performance and address issues proactivelyOversee returns, replacements, and reverse logistics in line with company procedures Compliance & Quality Ensure warehouse and logistics activities comply with relevant healthcare, safety and quality standardsMaintain accurate documentation and records to support audits and regulatory requirementsSupport quality management processes and ongoing compliance Team Management Deputise for the Head of Operations as requiredLead, train, and develop the warehouse and logistics teamManage staffing levels, rotas, performance and training requirementsPromote a culture of accuracy, accountability and safety Reporting & Continuous Improvement Produce operational reports covering stock, delivery performance and KPIsUse data and insight to identify risks, trends and improvement opportunitiesSupport operational scalability and continuous improvement initiatives Experience & BackgroundEssential Proven experience managing both warehouse operations and logistics/distribution within a single roleHands-on responsibility for day-to-day warehouse operations, including inbound goods, storage, picking, packing and dispatchExperience managing logistics, distribution or courier relationshipsStrong experience leading and developing warehouse or operational teamsSolid understanding of Health & Safety, compliance and operational best practiceExperience working in a fast-paced, accuracy-driven warehouse environmentWhile experience within medical equipment or healthcare products is beneficial, candidates must have strong, hands-on experience managing warehouse and logistics operations. Desirable Experience within a medical equipment, healthcare products, pharmaceutical or regulated environmentKnowledge of handling medical devices or technical products, where accuracy and care are criticalExperience working within quality-led or compliance-focused operationsExposure to continuous improvement or process optimisation initiatives
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