Average Lettings Consultant salary in the UK

Job Title: Lettings Consultant Reporting to: Lettings Director About Us David Astburys estate agency was born in 2017. From the outset, our mission has been to deliver a high-touch, personalised service to clients, all while creating a vibrant and supportive work environment for our team. We firmly believe that a happy team translates to happy clients, and we're proud to see our approach yielding results. As the community agent, we take pride in our unique story. We currently have three offices located in Crouch End, Islington and most recently West Hampstead which opened in May 2024. This year is going to be a busy and exciting year for David Astburys team as the business reaches new heights.About You At David Astburys we are looking for passionate, hard-working, and driven professionals looking to progress in their career and who want to be part of an innovative, vibrant, friendly and community focused environment. We are looking for someone who is aligned with our company values of being committed, passionate and fun. We hope that you enjoy working in a target driven environment and have relevant experience in Lettings. You possess great customer service skills as well as attention to detail and desire to succeed. Responsibilities As a Lettings Consultant, you will be responsible for: • Above all, delivering first-class customer service to our landlords and tenants • Registering applicants • Conducting property viewings • Negotiating offers between landlords and prospective tenants • Facilitating the transition of prospective tenants to the compliance team for referencing • Coordinating flat preparation prior to scheduled move-ins • Prompt, professional, and proactive communication with all clients • Detailed record-keeping with our CRM software • Participation in community led activities/initiatives held by the company Essential Requirements • Excellent customer service skills • Ability to work effectively within a team • Strong organisational skills and attention to detail • Enjoy working in a target driven environment • Full, clean driving licence Desirable Requirements • Good knowledge of the lettings process and current industry laws and regulations • Willingness to participate in further professional training • Self-motivated and ambitious Employee Benefits • Annual European City Break • Annual Worldwide trip for the Elite Performers• Employee of the Month Rewards • Team Building Socials to celebrate success • Regular company events, such as International Women’s Day, Easter Egg Trail, Valentine’s Day, etc. • Two Big Company Socials Per Year – Christmas Party and Summer Party • Additional paid day off for your birthday • NEST Pension Scheme (3% employer contribution) • Training & Development Opportunities • Employee of the year award (£1,000) • Newcomer of the year award (£1,000) • Many more...

Resident Lettings Executive Alderley Edge, Cheshire£26,000 + Commission (OTE £40,000) | Permanent Are you a confident, people-focused sales professional who loves closing deals, building relationships and delivering exceptional customer experience? Whether you come from lettings, estate agency, consultative sales, telesales or face-to-face customer engagement, this could be the perfect next step. We're looking for a Resident Lettings Executive to join a fast-paced, high-growth team supporting the letting of premium residential/student apartments across the UK. This is an exciting opportunity for someone who wants a stable career, great earning potential, full training, and the chance to work with an international customer base. The Role You'll be part of a central sales team responsible for filling high-quality accommodation and achieving 100% occupancy for the upcoming academic year. You'll handle warm leads, support prospective residents, and help guide them through the booking journey. This is a role for someone who thrives in phone-based sales, enjoys building rapport quickly, and knows how to convert enquiries into confirmed bookings. What You'll Be Doing Managing inbound enquiries via phone, email, WhatsApp, WeChat and other messaging platformsHandling remote bookings for UK and international customersCreating rebooking & referral opportunities using strong customer relationships and social media engagement (TikTok, Instagram, WeChat, Red)Scheduling viewings with on-site residence teams nationwideFollowing up every lead to maximise conversion and hit lettings targetsSupporting brand awareness and providing a first-class customer experienceReporting on daily/weekly activity, conversions and lettings performance What We're Looking For Experience in Lettings, Estate Agency, Consultative Sales, Telesales, Customer Service or PromotionsConfident communicator with strong written and spoken skillsOrganised, proactive and motivated by achieving targets & earning commissionAble to build rapport quickly with customers from the UK and overseasAdditional languages are a bonus but not essentialPersonable, professional, reliable and committed to delivering results Hours & Flexibility This is a full-time role based in Alderley Edge, with some flexible shifts to support international markets. Occasional Saturdays/bank holidays may be required (with time off in lieu). One WFH day per week available. Why Apply? Clear career path in a fast-growing sectorExcellent training and developmentExposure to an international B2C sales environmentStrong OTE with uncapped potentialModern, energetic, supportive team culture *Due to expected large volume of applicants, unfortunately we will not be able to reply to every candidate*

Senior Lettings NegotiatorWe're working with one of the country's best residential developer and operators, offering a rare opportunity for a confident and experienced Lettings Negotiator ready to move into a more senior position. If you thrive in a structured environment, enjoy supporting others, and want to play a bigger role in day-to-day operations, this could be your next move. You'll be part of a professional, well-supported team within a fast-paced rental environment, with a strong focus on service, compliance, and efficiency, rather than high-pressure sales. Here's why this opportunity stands out: Competitive basic salary up to £30,000 with realistic OTE over £38,000Uncapped commission structure with strong stock availabilityProgression path into leadership roles, with internal development encouragedLet high-quality rental homes in well-managed, modern developmentsGain exposure to operational and commercial aspects of site performanceWork alongside experienced property and resident services teamsOpportunity to lead on social media, marketing and local lead generationA company culture that values professionalism, quality, and long-term success Key responsibilities will include: Supporting the Lettings Manager in overseeing day-to-day activityActing as a senior point of contact for on-site Lettings NegotiatorsManaging the listing, advertising and release of new units to marketConducting viewings and qualifying applicants in line with internal guidelinesHelping develop local marketing campaigns and corporate partnershipsMonitoring competitor activity and pricing trends in the local marketEnsuring compliance and accurate documentation across the lettings processContributing to reporting, key audits and ongoing team improvement What we're looking for: Previous experience in residential lettings, ideally in a fast-paced or multi-unit settingA good understanding of the full rental process and regulatory requirementsARLA Level 2 (or equivalent) is essential; working towards Level 3 desirableStrong communication and organisational skills with a calm, professional approachComfortable working independently and supporting junior colleaguesAble to manage multiple priorities with a high attention to detailGood IT proficiency and familiarity with lettings or CRM softwareA full UK driving licence is preferred but not essential This is a fantastic opportunity for a lettings professional looking for more responsibility, the chance to shape a team, and long-term growth within a reputable and expanding business.