Average Investment Administrator salary in City of London

Purpose of the Job:To support Foster Denovo’s Platform Proposition by providing a high-quality administration and support service to the Partners, and central services teams to ensure that they receive a consistently good service.Job Summary:Reporting directly to the Platform Operations Team Leader the candidate will be responsible for managing the Clearview Operations central inbox to ensure all requests and queries are dealt with efficiently and effectively and within service standards.They will liaise with colleagues, central departments including Paraplanners, Client Experience Executives as well as our Platform Provider, TPS, and product providers to obtain the relevant information to be able to implement requests and resolve queries.He/she will also be responsible for setting up and managing access to third party systems. The candidate will be responsible for ensuring accurate and complete data is entered on to the platform within agreed timescales to ensure investment instructions are actioned.Support the Clearview Operations Executives & Manager with ad hoc tasks in line with the role.The successful candidate will be part of the wider Clearview Team and will contribute to the ongoing development of our proposition and services.Key skills and personal attributes:A positive, friendly service orientated team player with a “can do” attitude who is aware of the important role played by advisers and their staff in providing financial advice.Ability to stay focused and calm under pressure and able to manage own workload. Honesty, integrity and ability to maintain confidentiality are key attributes.Hard working and responsive to the need to deliver a high quality support service.Strong numeracy skillsAccuracy, excellent attention to detail and high standards of work.About Us:Foster Denovo currently boast over 120 Financial Advisers supported by around 300 employees across eight Foster Denovo offices throughout the UK. We have the scale and resource to provide exceptional advice and service to our clients, advisers and employees.Our stakeholder community is an invisible bond that gives Foster Denovo its solid foundations. It also means that our people care about our reputation and brand. And as such, we aim to delight every client we come into contact with.When you join the Foster Denovo family, you benefit from our enviable reputation and years of industry experience. In everything we do, we’re driven by a firm set of core values, and our friendly, stakeholder culture has been praised by employees, clients and partners alike.Foster Denovo are also proud to hold the gold investors in people accreditation which shows a clear commitment to the people who make us an employee of choice.What we offer you:Foster Denovo has an open, mutually supportive, knowledge-sharing culture. It’s a culture that has created the space to think differently for the benefit of our clients. Our benefits package includes:25 days holiday (increasing by an additional day per annum up to 30 days) Foster Denovo will match your personal pension contribution up to a maximum of 7.5%Life assurance of up to 4 x your salary; Income protection of 75% of your basic salary in the event of long term sicknessEmployees can use our financial advisers within the company for any financial advice or knowledgeInterest free season tickets loans, eye care and childcare vouchers. Shopping discounts benefits portal (discounts on holiday, gym and high street retailers)

Client Support Executive - Investment Management - Central London / Hybrid - up to £35k + bonus and benefits We’re on the hunt for a proactive, personable and customer-focused Graduate, with a degree and 1+ years experience in the financial / investment sector in a client-facing/customer service support role, to join a fantastic investment organisation based in stunning offices in Central London as their Investor Relations Client Support Executive.Joining a dynamic Investor Relations team, the IR Executive will provide exceptional levels of service and support to clients, investors and financial advisors via telephone and email. You will also undertake administrative duties whilst also becoming a ‘product ambassador’, working on specific projects and initiatives.What’s on offer? This is a genuinely incredible opportunity to get your foot in the door of a dynamic, fast-paced investment firm with fantastic long-term prospects!Our client is offering a competitive salary and a great benefits package that includes a discretionary bonus.Hybrid working is offered with 4 days in the office and 1 day working from home.Standard hours are 9am - 5pm.Key responsibilities as the Client Support Executive will include: Responding to inbound enquiries, via telephone and email, from clients, investors and advisorsAssisting with general administrationProcessing investor transfers and exitsAssisting with the preparation of client documentation, reports, presentations and mailingsAttending client meetings if requiredBecoming a ‘product ambassador’ for products and assisting with any product related initiativesCollating and monitoring feedback from investors to identify opportunities to improveOrganising and attending investor events to improve client engagementAnd moreWhat we’re looking for: Graduate with a degree in finance or business (or similar) with 1+ year experience in similar client services / customer service roles within financial servicesImpeccable communication skills (written and spoken) with strong customer service capabilities and the ability to liaise confidently and professionally at all levelsGood IT literacy including MS Office (Word, Excel and PowerPoint)Ability to plan, organise and prioritise busy workloadsBasic knowledge / understanding of investment management / retail investment products is highly beneficialAbility to work effectively in a fast-paced environmentProfessional attitude and appearanceProactive and flexible team playerInterested in this incredible Investor Relations Client Support Exec opportunity?If this fantastic role is of interest and you have the skills, experience and capabilities we’re looking for, then we want to hear from you ASAP! Please submit your CV, quoting ‘LO - Graduate Investor Relations Exec - Investment Management - London’

Job Title/Location: Pensions Administrator, London/WFHSalary: To £35,000Office/WFH: Office 2 days + 3 days WFHRequirements: DB pensions admin + manual calculations experience essentialRole Snapshot: Processing all aspects of DB and DC membership administration. Respond to member queries, provide members with quotations, set up & process upcoming retirementsExpanding business - recent new scheme/business wins leading to a number of new roles and expansion of current teams.The Company: An established pensions business, recent industry award winners and recognised for their investment in people, so a good company to develop with long-term. Just under 200 people within the business, including 50 people working remotely.The Role: The Pensions Administrator role contributes to the goals of the department primarily through the processing of DB and DC casework in an accurate and timely manner. Key responsibilities include:Processing all aspects of DB & DC membership administration, providing a service that is considered “First Class” by clients and in accordance with agreed measures and timescalesProduce accurate written correspondence to deadlinesRespond to member telephone queries either in writing or verballyProvide members with quotations as requested, accurately and to agreed deadlinesSet up and process forthcoming retirements for payroll purposesReviewing HMT Sanctions notices against customer databasesSkills / Experience Required: For this Pensions Administrator role you must have recent DB pensions admin and manual calculations experience, with DC experience being a bonus. You should be comfortable with using MS Office, a strong team player, well organised with excellent communication skills.Additional Information: Salary for the Pensions Administrator role is to £35,000 + professional study support and company pension. As mentioned above, the average working week would be 2 days office and 3 days WFH. Please apply below.The Pensions Administrator role is only one of many vacancies we are handling. ARC is a specialist within Financial Services recruitment and the Consultant handling this role has over 30 years of experience in this field. Areas of focus include administration, compliance, business analysis, customer service, project/programme management, paraplanners, sales support, marketing, underwriters and group risk/employee benefits related roles. Check the website and feel free to call Darren Snell at any time.