Average Investigator salary in Manchester

An exciting position has become available within Barchester’s Customer feedback team. The varied role of Complaints Investigator will involve working remotely to ensure that complaints at all stages are managed and investigated correctly in line with Barchester policy in order to achieve a great customer focused outcome and promote sustainable improvements in services. You will investigate and resolve sometimes complex or challenging complaints, providing high quality responses within the response timeframe. The role will require exceptional communication and investigative skills, as well as an ability to reflect and recommend on change and lessons learned. Hybrid role with travel as and when required.  Barchester Healthcare is one of the UK’s market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme with 10 new build homes being built and opened every year for the next three years, we are rapidly and successfully expanding. NEED TO DO • Manage a caseload of complaints, ensuring satisfactory resolution within policy timeframe • Liaise with managers at all levels to support a satisfactory complaints and resolution process • Investigate complaints including at times allegations of non-compliance robustly and objectively • Review and amend responses, providing constructive feedback • Develop relationships with key members of the operational team • Provide weekly and monthly reports on progress NEED TO HAVE • GCSE English qualification (or equivalent) • Experience in investigations • Excellent written communication and copywriting skills • Experience in dispute resolution • Professional, transparent, and courteous attitude and communication style • Great attention to detail • Ability to work from home and be self-motivated If you would like to use your customer experience skills in an organisation that is committed to providing quality care, Barchester is an empowering and rewarding place to be. 7766

Exciting Opportunity: Join Red Dot Search! Join a leading insurance business authorized by the Financial Conduct Authority. Red Dot Search seeks experienced Third-Party Motor Claims Handlers. About You: - 1 year in third-party motor claims and credit hire.- CII Certificate or willingness to achieve it.- GCSE Grades C/4 or above in English and Maths.- Excellent customer service, computer literacy, active listening, relationship building, and attention to detail. The Role: Dive into Third-Party Vehicle Damage and Property Damage Claims. Manage portfolios, engage with departments, tackle complex files, identify fraud, and deliver top-notch service. What Awaits You? - Generous holiday allowance.- Birthday off, half-day for shopping.- Contributory pension scheme, holiday sell scheme.- Discounts on sports, social activities, cycle-to-work scheme.- Casual dress code, free branded clothing.- Provided breakfast cereal.- Cash bonus for exceptional work.- Trained mental health and first-aid staff.- And more!

Investigations AssistantManchester City Centre £11.90 per hour, weekly pay with excellent benefits Temporary to Permanent opportunity! Start date for successful applicants will be 20th November 2023 Please only apply if you are available immediately. Office Angels Manchester are currently working alongside a prestigious organisation based in Manchester City Centre, close to local amenities and public transport routes. The role will be providing administration support to the investigations team. Main duties of this role: Ensuring all standards and internal policies are metAssisting with casework Answering telephone and email enquiriesAccurate recording of information on an inhouse CRM system - SiebelLiaising with internal and external parties inclusive of members of the medical council and different departments via telephone and emailScheduling meetingsWorking to business SLAs Required Skills and Qualifications: Previous Administration experience is essentialStrong IT literacy and admin skillsExceptional people skills Strong telephone mannerAbility to work under pressure to tight deadlinesStrong attention to detail Benefits of becoming an Office Angels Manchester Temp: Weekly PayUp to 30 days annual leaveDedicated consultant to support your job searchFirst opportunity to see permanent positionsAccess to free eye-care vouchersTemp of the Month awardsTimesheets can be completed on mobile devicesPerks at work Discount schemesAccess to Well-being platforms Investigations AssistantManchester City Centre £11.90 per hour, weekly pay with excellent benefits Temporary to Permanent opportunity! Start date for successful applicants will be 20th November 2023 Successful Applicants will be required to provide a 2-year reference history, any gaps of employment must be verified by a character reference, and you will be required to complete a basic DBS check. If you are interested in this role and meet the above criteria, then please send your CV immediately to . Closing date for applications for this role is Thursday 2nd November 2023. Interviews provisionally 8th November with an anticipated start date of 20th November Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.