Average Insurance Manager salary in the UK

Job Title: Operations Manager - InsuranceLocation: Peterborough - Office BasedSalary: £60k to £70k per annum DOE + Annual Bonus 10%Job type: Full Time, PermanentHours of Work: Mon to Fri 8am to 5pmWelcome to Westone, specialists in property refurbishment and developments. Our long serving, experienced staff enable us to ensure the best of workmanship completed on every job. Based in Peterborough, Westone are able to cover the entire East Anglia and further regions when needed.About the Role:This role is central to the delivery and growth of our public sector division. You'll lead a project delivery team of project managers, SHEQ's & Trades. Acting as the senior point of contact for clients, and be responsible for driving performance, profitability, and compliance across your team's projects.You'll be expected to manage both day-to-day delivery and contribute to wider strategic planning. Working closely with the Operations Director, your focus will include client relationship management, mentoring your team, improving margins, and ensuring all systems are updated and processes are being followed correctly, aligning with client & company ethos.Please note that this is an office based role in Peterborough and therefore candidates must live within a commutable distance to be considered. Key Responsibilities: Client Management:Act as the main point of contact for client escalations and service concerns.Lead client performance meetings - highlighting success, resolving issues, and identifying new service opportunities.Understand and uphold each client's ethos, processes, and approval requirements.Help shape and expand client coverage by promoting the company's capability and delivering consistently high service.Team Leadership:Support Project Managers with all projects - improving scoping, assisting with contractor disputes, policyholder issues, and claim-specific challenges.Mentor the team on building techniques, regulatory compliance, contractor resourcing and management and client expectations.Manage recruitment, onboarding, and training of new staff.Oversee training needs and maintain an up-to-date training matrix for all team members.Handle underperformance and manage disciplinary processes when required.Head annual performance reviews with the support of the Operations DirectorOperational Oversight:Ensure company processes are followed across project delivery, documentation, and system use (e.g. Monday.com & client portals).Carry out system and file audits, highlighting gaps and ensuring corrective actions are taken.Chair WIP meetings with your team, driving actions and accountability.Provide support on updating client portals and ensure all required updates are completed on time.Help issue work packages to trades and ensure correct documentation is in place such as WO's & written agreements.Sign off job closures including final account reconciliation and invoice readiness.Chase outstanding queries that impact invoicing and cash flow.Attend site visits where needed to support Project Managers with compliance or operational challenges such as contractor or policy holder disputes.Financial & Commercial:Monitor and drive gross profit (GP) performance across your team.Identify opportunities to improve job values and margins in line with client expectations.Work with the Operations Director to identify growth opportunities and support strategic initiatives.Health, Safety & Quality:Support and enforce compliance with H&S regulations and SHEQ procedures.Ensure Project Managers and trades are following SHEQ requirements on all sites.Promote a culture of safety, professionalism, and accountability across your team.About you:The Ideal Candidate Will:Have strong experience managing insurance-based building repairs or restoration workBe confident representing the business in front of clients and stakeholdersLead from the front, with strong communication, organisational, and leadership skillsUnderstand the commercial drivers behind project profitabilityBe comfortable handling people issues and coaching others to improveHave working knowledge of health & safety, construction methods, and insurance protocolsWhat We Offer:Competitive salary of £60k to £70k per annum DOE + Annual Bonus 10%28 Days incl. BH (holiday increases in years 3 and 4 of continuous employment)Electric company car (Following a successful probation)Free on site parkingPlease click on the APPLY button to send your CV and Cover Letter for this role.Candidates with the experience or relevant job titles of; Insurance Operations Manager, General Manager, Operations Manager, Insurance Operations Supervisor, Ops Manager, Building Repairs Operations Manager, Restoration Operations Manager may also be considered for this role.

We are recruiting on behalf of our client for an Insurance Coordinator to join their team in Chatham on an ongoing, long-term temporary basis. This is a great opportunity to join a supportive company that genuinely looks after its people, with full industry-specific training provided. Our client is looking for someone with prior experience in insurance claims.What You'll Be Doing:Coordinate and administer insurance policies and renewalsLiaise with insurers, brokers, and internal departmentsMaintain accurate records and documentationSupport claims handling and policy queriesEnsure compliance with regulatory and company standardsAssist with reporting, audits, and general insurance administrationProvide professional and timely responses to insurance-related enquiriesWhat We're Looking For:Experience within insurance claims handling is essentialStrong organisational and time management skills, with the ability to manage multiple claims and deadlinesExcellent attention to detail and accuracy in record-keeping and financial reviewsConfident, professional communicator, comfortable liaising with internal and external stakeholdersComfortable working with systems, documentation and reportingIf you have insurance claims experience and are looking for a stable, long-term role with a company that invests in its people, we would love to hear from you.Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Are you an accomplished commercial insurance professional ready to take your expertise into leadership?You've built the technical knowledge, know how to develop client relationships, negotiate with insurers and win business. Now you're ready for an opportunity where you can lead, influence and drive the growth of a commercial division.You'll join an established business with the foundations already firmly in place: a sizeable commercial book, a strong pipeline of new-business leads and a highly established HNW/Private Client division, creating excellent cross-selling opportunities.You'll take ownership of the commercial portfolio, develop new and existing relationships and help shape the strategy for future growth. As the division develops, you'll also recruit, lead and develop the commercial team.You don't need to already be a Head of Commercial/Commercial Insurance Manger. We're keen to speak with successful Senior Commercial Account Managers, Senior Brokers, Account Executives and Commercial Insurance Managers ready to take that next step.**What you’ll receive **A sizeable, established commercial bookA strong pipeline of new-business leadsExcellent cross-selling opportunities through an established HNW/Private Client divisionGenuine autonomy and influence over the division's growthThe opportunity to recruit and develop your teamHybrid working and flexibilityNegotiable salary depending on experienceQuarterly commission/incentiveAttractive company benefitsThis is a hands-on commercial insurance leadership position, will combine commercial broking and client management with responsibility for the performance and continued development of the division.You'll be responsible for:Managing and developing commercial client relationshipsRetaining and growing the existing portfolioHandling renewals, remarketing and new businessDeveloping and converting new-business opportunitiesNegotiating and building relationships with insurersMaximising cross-selling opportunities with the HNW divisionDriving the commercial growth strategyRecruiting, mentoring and developing the teamWhat you'll bringYou'll have broad commercial insurance experience across areas such as:Commercial Combined | Property Owners | Motor Trade | Commercial Property | Liability | SME & General Commercial RisksYou'll combine strong technical broking knowledge with excellent client and insurer relationship skills and experience across both renewals and new business.Previous leadership or mentoring experience would be advantageous, but we're equally interested in someone with the credibility, ambition and commercial ability to make that step into leadership.Hands-on Acturis experience is essential.CII qualifications are desirable.Ready for more?Insure Recruitment is working exclusively on this confidential London appointment. Salary is negotiable depending on experience, alongside a quarterly incentive, strong benefits and hybrid working flexibility.If you're ready to move beyond managing your own portfolio and take on greater leadership, influence and responsibility, we'd love to hear from you.Apply today or contact Francesca at Insure Recruitment for a completely confidential conversation.