Average Insurance Manager salary in Birmingham

Huntswood is looking for experienced insurance complaint handlers to join a leading insurance group. If you have a strong background in insurance, excellent communication skills, and are looking for a new challenge, then we have a role for you. Start Date: Monday 10th November 2025 Day Rate: £180 per day (Umbrella only - we can assist you with setting this up) Location:Working from home Working Hours: Monday to Friday, 9:00am - 5:30pm Contract Duration: Initially 4 months Key Responsibilities: Use your insurance knowledge to resolve travel insurance claims complaintsMake outbound calls to gather additional information and resolve complaints efficientlyDraft clear and concise final response letters to customers What We're Looking For: Proven experience in general insurance complaint handling (travel insurance claims experience is a plus)Strong experience in writing bespoke final response lettersExcellent communication and interpersonal skillsAbility to work independently and collaborativelyHigh attention to detailComfortable navigating multiple in-house systemsProficient in Microsoft Office, especially Word Why Join Huntswood Huntswood's people are its most valued asset, and we take their career development very seriously. Working with Huntswood means that over your career with us you'll experience a greater variety and flexibility compared to working with a single company. Whether you are joining us in a contract position or as a permanent employee, Huntswood commits the same energy and effort into developing your career and skillset! In February 2024, Huntswood become part of the ResultsCX organisation. ResultsCX is aleading provider of transformational CXM (Customer Experience Management) services to global brands, including Fortune 100 and 500 firms. By partnering with Huntswood, ResultsCX expands its service capabilities in the BFSI (Banking, Financial Services, and Insurance) sector, and strengthens connections with leading energy and water companies in Utilities. To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details.

SME/Commercial Broker - Halesowen - Birmingham Salary: Up to £40k DOE, plus bonus and flexible benefits Are you an ambitious insurance professional looking to take the next step in your career?Our client, a leading independent insurance broker iis looking for a talented and motivated SME/Commercial Broker to join their dynamic team. This is a fantastic opportunity for someone with a background in personal lines or a recent apprenticeship who is eager to transition into commercial brokerWhat you'll do:Working closely with senior Account Directors, you'll be instrumental in managing a diverse portfolio of SME and commercial clients. Your day-to-day responsibilities will be varied and engaging, including:Client Management: Serving as the first point of contact for routine inquiries, providing excellent service, and building strong relationships.Administrative Support: Handling the full administrative cycle for accounts, including the issuance of essential documentation like invoices, policy summaries, and certificates.Market Engagement: Assisting in presenting risks to underwriters and negotiating the best possible terms and coverage for clients.Portfolio Growth: Managing your own dedicated book of smaller commercial clients, handling all aspects of the annual insurance cycle from renewal to new business.Sales & Cross-Selling: Identifying and pursuing opportunities to cross-sell other insurance products to existing clients, contributing to the growth of the business.Who we're looking for:We're seeking a professional with a solid foundation in the insurance industry.Experience in the Insurance industryExcellent communication and administrative skills are a must, along with the ability to organise your workload and prioritise tasks efficiently with minimal supervision.Experience with ACTURIS is a plus but not essential, as full training will be provided.A proactive and adaptable approach is key, as is a keen eye for detail.This is a brilliant opportunity to advance your career within a supportive and reputable firm. If you're ready to make the move into commercial broking and contribute to a successful team, we want to hear from you.To apply, please use the provided link, and David Helliwell from Cameron James will be in touch.

Office near Bromsgrove Your role: As an Insurance Broker / Account Handler, you will take the next step forward in your insurance career within an exceptional brokerage, by making best use of your commercial insurance experience. This role will suit a Commercial Insurance Broker / Account Handler. What you’ll be doing: Manage a portfolio of insurance accounts (a mixed bag of general commercial clients)Manage clients with varying premium spendDevelop and maintain relationships with clients and insurersEnsuring documentation and systems are accurateLiaising with both internal and external stakeholdersWorking closely with, and supporting Account Executives We’re looking for: Experience of working with commercial insurance products is essential (ideally as an Insurance Broker / Account Handler)Cert CII qualified is desirable, but not essential Benefits: Hybrid workingInvestment in professional development and support in achieving further qualifications (should you wish to do so!)Pension scheme  For more information, contact: Tom Wolverson