Average Installation Engineer salary in Elland

Reports to - Service SupervisorDirect Reports - NoneLocation - Elland - Halifax BenefitsCompetitive salaryCompany pensionLife insurance (3x salary)24/7 GP serviceHealth assessmentsHealth cash plan (dental, optical, etc.)24/7 wellbeing helplineShopping discountsCycle to work schemePurpose of the role: To support with the supervision of all maintenance and repair activities.To provide effective customer service and build relationships with both internal and external customers. To action customer repair, maintenance and breakdown requests in a timely and cost effective manner.To work within a service team and to liaise effectively with all other departments.To prioritise work effectively ensuring all documentation is accurate.To ensure all information is correctly entered into in-house software systems accurately with sufficient and suitable information.To cover any regional controller absence/sickness.To assist with Administration for both the service and admin team when required and record data accurately.ResponsibilitiesTo take customer calls and log repair notifications.To allocate appropriate Field Service Engineer response to meet customer requirements.Liaise with UK service supervisor and Service Manager regarding any issues that may arise.Keep customers updated on the reported job progress.Deal with day to day queries from both internal and external customers.Ensure all jobs are entered onto the appropriate in-house computer system.To reschedule jobs and resources according to emerging customer needs and resource availability.Ensure all service records are received from the appropriate Field Service Engineer and passed to technical team for assessment.To ensure that all field service vehicle parts sales are recorded accurately and promptly. Provide data and supporting evidence to internal and external customers regarding service work that has been completed and or is outstanding.To effectively liaise with customers regarding enquiries.To provide further assistance to other team members when requested.To work with all departments, particularly with projects that are being explored or implemented. Undertake any other duties consistent with the purpose of this job or to support the needs of the business. Key Result AreasEffective time management and allocation of resources.Effectively manage customer enquiries.Monitoring engineers documentation.Ensure best practices are used when distributing field service engineer’s jobs.Standards of PerformanceTo maintain and develop current processes and procedures in the upkeep of the internal documentation.To maintain a high standard of customer service at all times.Develop own competence to meet requirements of job.Undertake any other duties consistent with the purpose of this job.Person SpecificationAbility to troubleshoot and put forward new ideas to improve processes within the department.Ability to prioritise own work and work within the department to assist others.Ability to make decisions based on incomplete information which has been filtered through others.Confidence to put forward views and contribute to the development of the department.Excellent communication skills.Able to work under pressure.Demonstrate commitment to personal professional development.To demonstrate self-motivation in achieving own and departmental objectives. Willingness to learn from mistakes.Willingness to learn other skills within the department.Ability to demonstrate positive customer service skills.Ability to develop interpersonal and communication skills.Ability to model the Terberg values and behaviours.Ability to adapt to organisational changes.

Reports to: Joint Managing DirectorDirect Reports: H&S Manager, Quality Manager, Fleet Vehicle and Equipment Co-ordinator, IT Technical Co-ordinator.Location: Elland - Halifax with travel between sites: Nottingham, Gloucester, Glasgow and Ireland.Purpose of the role:To lead and manage the Safety, Health, Environment, and Quality (SHEQ) function across all Terberg DTS and Terberg MPM Operations. The role ensures compliance with legal, regulatory, and company standards, while promoting a proactive culture of continuous improvement and operational excellence, with necessary and relevant TSV and RTG Group interaction where required.Responsibilities:Develop, implement, and maintain SHEQ policies, procedures, and systems in line with ISO standards ().Lead internal and external audits, ensuring readiness for accreditation and compliance inspections.Responsibility within Terberg DTS for the areas of Quality, H&S, enviro/ sustainability, IT, Facilities and Transport Compliance (Company vehicle / Asset) compliance.Provide proactive expert advice and support to operational teams on all SHEQ matters, including all relevant legislative requirementsConduct risk assessments and ensure appropriate control measures are in place to maintain policies and Compliance and to proactively lead all areas.Investigate incidents, identify root causes, and implement corrective actions.Co-ordinate where appropriate and manage through to delivery; SHEQ training, audit, toolbox talks, and awareness campaigns.Monitor and report on SHEQ performance metrics, trends, and KPIs.Liaise with regulatory bodies (HSE, Environment Agency, etc.) and represent the company during any required inspections.Promote a culture of safety and quality through engagement, leadership, and continuous improvement initiatives.Set priorities, SLAs and workload planning for the IT Technical Co-ordinator.Oversee endpoint/security hygiene (asset inventory, MDM, patching, AV/EDR status) and coordinate with Group IT (if applicable).Align service continuity with business needs (backup checks, restore tests, incident response runbooks, DR drill cadence).Ensure licence and asset compliance (hardware lifecycle, software licences, joiners/movers/leavers controls).Support local project delivery (small site rollouts)To work with all departments, particularly with projects that are being explored or implemented.Undertake any other duties consistent with the purpose of this job or to support the needs of the business.People Management Responsibilities: Set clear personal and Team objectives that are realistic and challenging, review objectives and provide feedback regular in one to ones and formally through the appraisal process.Work alongside HR to manage any people processes in line with policies and procedures, including attendance and performance management.Coach and develop the SHEQ Team to ensure they thrive for excellence, whilst proactively addressing any training and development needs, ensuring direct reports have a personal development plan.Motivate the team to encourage positive behaviours within department, which support the values of Terberg DTS and the wider group.Encourage and exhibit behaviours within the function that support the values of the business and that create an environment where mutual trust and respect are encouraged.Effective succession and resilience planning to develop and retain team members, whilst delivering on pipeline planning for backfill positionsCritical Skills Required:Proactive and self-motivated with a hands-on approach.Strong analytical and problem-solving skills.Ability to work collaboratively across departments and levels.Committed to driving a zero-incident culture.Critical Knowledge Required:Strong knowledge of UK SHEQ legislation and ISO management systems, particularly and work within a Company or Organisation that is Compliant in these areas.Proficient in Microsoft Office and relevant SHEQ management softwareQualifications and Experience required:NEBOSH General Certificate (or equivalent).Proven experience in a SHEQ leadership role ideally within engineering, manufacturing, or automotive sectors.Excellent communication, leadership, and influencing skills.Desirable:Lead Auditor qualification (ISO 9001/14001/45001).Environmental or Quality-specific certifications.Experienced with Lean or Six Sigma methodologies.

Buyer – Elland – £35,000 - £38,000 Elevation Recruitment Group is proud to be supporting a global leading manufacturer who is looking to recruit a Buyer to join their team. This key role will support manufacturing operations with a steady flow of raw materials and will work closely with production, engineering and supply chain teams across the UK. Key benefits / Hours of work 27 days holiday + bank holidaysAnnual bonus scheme (up to 5%)Pension (5% employer contribution & salary sacrifice available)Healthcare cash plan and Employee assistance programDeath in service (3 x salary)Ongoing internal training and development40 hours per week (Monday – Friday) The role Sourcing and purchasing raw materials and components to meet production demand at the right cost and qualityManaging purchase orders, supplier performance and delivery schedulesUsing sales and operational data to support forecasting and inventory planningActing as a key SAP user, maintaining accurate master dataCoordinating with customs agents and couriers to support import and export activityWorking closely with production, warehouse, finance and quality teams The person Previous experience within a purchasing role within manufacturingExperience using SAPStrong attention to detail with confidence working with data and forecastsClear communication skills About Elevation Elevation Recruitment Group is a specialist recruitment consultancy that helps people build long-term, successful careers. We work across a wide range of industries and disciplines with a focus on making recruitment feel more human, more honest and more effective. We are specialists in every function and experts in every hire. Check out our website to find out more.