Average Insight Manager salary in the UK

Overview If you enjoy combining client engagement, analytical thinking and data-driven insight, this is an opportunity to make a real impact. As Client Insight Manager, you'll be at the heart of our relationships with leading law firms, helping them understand how their responsible business strategies compare with peers and wider market trends. Working with a unique combination of benchmarking data, research and market intelligence, you'll transform complex findings into meaningful insights that help clients make informed decisions and drive progress. This is more than a client delivery role. You'll become a trusted adviser to clients, taking ownership of the delivery of research, intelligence and insight across a portfolio of member firms. You'll lead client presentations, facilitate discussions with senior stakeholders, and use your analytical skills to uncover trends, identify opportunities and shape the conversations that matter most within the legal sector. Working closely with colleagues across research, product and commercial teams, you'll also play an increasingly influential role in shaping future research priorities, thought leadership and the continued evolution of the product. Main Duties and Responsibilities Act as the lead point of contact for a portfolio of member firms, building trusted relationships and ensuring they derive maximum value from their Responsible Business Intelligence membership.Deliver onboarding sessions, analytics demonstrations and bespoke insight presentations, helping clients understand and apply benchmarking data and research findings to their responsible business strategies.Analyse and interpret data from our annual research programme, translating complex findings into clear, actionable insights and ensuring the accuracy and quality of client deliverables.Present findings and recommendations to a range of audiences, including partners, responsible business leaders and C-suite stakeholders across the legal sector.Oversee the preparation and quality assurance of bespoke insight reports, ensuring all outputs meet the highest standards of accuracy, relevance and credibility.Support member events, roundtables and forums, facilitating discussions on emerging trends, best practice and developments in responsible business across the legal market.Partner with commercial colleagues on client renewals and prospective member discussions, providing product and methodology expertise and ensuring commitments align with the product proposition.Capture client feedback and market intelligence to help inform future research priorities, product enhancements and the ongoing development of the Responsible Business Intelligence offering.Contribute to annual thought leadership and market-facing research, helping to identify and communicate the trends shaping responsible business within the legal sector. Why you should apply This is a unique opportunity to combine client engagement, data analysis and thought leadership in a highly visible role. You'll work with senior stakeholders at leading law firms, helping them make informed decisions through research and benchmarking insight, while playing a key role in shaping the future direction of the product. As the team and product continue to evolve, you'll have genuine opportunities to expand your influence across research, client delivery and product development, while contributing to work that helps shape responsible business conversations across the legal sector. Skills, Experience & Personal Attributes A background or familiarity with responsible business, ESG or sustainability in the legal sector will be an advantage, and there will be an expectation of rapid upskilling in this area. Experience managing or evidence of the ability to manage client relationships and insight delivery or data-led reporting, ideally within professional/legal services, market intelligence or a data & insight product.  Confident presenting data and insight to senior stakeholders, including Partners and C-suite audiences.  Commercially minded but comfortable holding a firm line with sales colleagues, able to say no to commitments that aren't deliverable, constructively and without becoming a blocker.  Strong attention to detail and comfort quality-checking data-driven reports and analysis.  Excellent written communication, able to produce clear, professional client-facing content.  Highly organised self-starter, able to project-manage across multiple accounts and competing deadlines.  Equal Opportunity Statement We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. Applicants who identify as Disabled and/or Neurodiverse will be entitled to an interview if they meet the minimum criteria as specified in the Job Description, additionally we will offer reasonable adjustments to those who require them. Some examples of reasonable adjustments are extra time in assessments, video interviews to combat travel-based issues and advice on expected interview topics/questions. About Us Chambers is the leading legal data and intelligence partner for lawyers, firms, and in-house teams. We conduct over 350,000 research interviews and surveys with in-house counsel every year, and receive 62,000 submissions from 9,000 firms worldwide, giving us unrivalled insight into the legal sector. This research powers Chambers Rankings - the definitive guide to the best legal talent - and our Intelligence, which delivers the insights helping firms and in-house teams to succeed. Our independent, rigorous research identifies the exceptional and charts the path to success, enabling legal professionals to see with clarity, decide with confidence, and plan with ambit

Interim Head of Insights London | Interim ContractThis is an opportunity to lead a high-profile insights function at a pivotal time for a housing organisation. You will play a key role in strengthening how customer and operational insight informs decision-making, service improvement, and regulatory readiness across the business.The CompanyThey are a large housing organisation committed to delivering high-quality services and positive outcomes for their customers. As they navigate a period of organisational review and increased regulatory focus, they are seeking an experienced Interim Head of Insights to provide strategic leadership and ensure insight is embedded across the organisation. This assignment offers the chance to make a visible impact on customer experience, operational effectiveness, and organisational performance.The Role and DeliverablesLead the Insights function during a critical period of organisational review and regulatory scrutiny.Evaluate how customer and operational insight is gathered, analysed, communicated, and acted upon across the business.Review existing insight and feedback processes to assess effectiveness and identify opportunities for improvement.Conduct deep-dive assessments of key business processes and map customer and operational journeys.Provide strategic recommendations that improve service delivery, customer outcomes, and organisational decision-making.Partner with senior stakeholders, including executive leaders, to ensure insight processes can withstand external regulatory scrutiny.Your Skills & ExperienceStrong experience in a senior Insights, Customer Insight, Customer Intelligence, or Insight Leadership role.Extensive experience working within Housing Associations, Social Housing, or a closely related housing environment.Deep expertise in Customer Insight, Voice of Customer programmes, and resident engagement initiatives.Proven capability in reviewing organisational processes and using evidence-based insights to drive improvement.Strong stakeholder management skills with the ability to influence and challenge senior leadership teams.Experience translating customer and operational insight into strategic decisions and measurable service improvements.Knowledge of regulatory frameworks, customer scrutiny, Consumer Standards, Tenant Satisfaction Measures (TSMs), or Housing Ombudsman requirements is highly desirable.Ability to work strategically while remaining hands-on in evaluating processes, journeys, and outcomes.How to ApplyIf you have a strong background in customer insight leadership within social housing and are looking for an opportunity to drive meaningful organisational change, please apply with your latest CV.

Handle Recruitment are looking for a Consumer Insights Manager, this is a super exciting opportunity to contribute to the growth of a global sports tour, within one of the world's fastest-growing sports.£50,000 to £58,000 based on experience Central London (office-based, 5 days per week) with travel to tournaments and events Permanent | Full TimePosition Summary Our client is looking for a Consumer Insights Manager to help better understand their fans, markets, players and partners by turning data into actionable insights. The successful candidate will play a key role in shaping marketing, commercial and business strategies, ensuring decisions are driven by a strong understanding of the audience and continued business growth. The role will operate as a shared resource across the Marketing & Communications and Commercial teams. Out-of-hours work may be required during tournament weeks, and the successful candidate will travel to tournaments on a rotational basis with other team members.ResponsibilitiesTurn data into actionable insights that drive fan growth, commercial opportunities and business performance.Develop dashboards and reporting to help teams measure success and make informed decisions.Lead brand tracking, audience research and competitive analysis.Analyse fan behaviour and performance data to identify trends and opportunities.Partner with Commercial, Marketing and Business Development teams to support revenue growth and partner value.Translate complex data into clear, engaging presentations and recommendations.Support sponsorship effectiveness studies, campaign measurement and thought leadership projects.Identify new data sources, technologies and AI-driven methodologies to improve insight capabilities.Share key findings internally and externally through presentations, reports, newsletters and industry content.Act as a trusted expert on fan behaviour, consumer trends and developments across the sports and entertainment landscape.Requirements5+ years' experience in insights, research, analytics or a media-focused role, ideally within sport, media or entertainment.Strong analytical skills with the ability to turn complex data into clear business recommendations.Experience with reporting tools, dashboards and data visualisation.Excellent storytelling and presentation skills.A curious mindset with a passion for understanding fans, identifying trends and uncovering opportunities.Interest in emerging technologies, AI and data innovation.Strong organisation and workload management skills.Proven ability to build strong collaborative relationships across teams and stakeholders.A passion for sport, entertainment and media.BenefitsCompetitive salary.Private health insurance, including dental cover, after completion of probation.Enhanced pension scheme, with the organisation contributing 8.34% and a minimum employee contribution of 4.17%.Life assurance at 4x salary.25 days' annual leave plus your birthday off. Apply below today to proceed your application!Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.