Average Information Coordinator salary in Glasgow

Customer Care CoordinatorLocation: GlasgowHours: Full-time, PermanentSalary: Circa £26,400 (experience dependant) plus & benefits About the OpportunityAre you passionate about delivering outstanding customer service and taking ownership of the customer journey? This is a fantastic opportunity to join a well-established UK housebuilder as a Customer Care Coordinator, where your contribution genuinely makes a difference to homeowners and the wider business.This role sits at the heart of the customer experience function and is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in building strong relationships.What’s on OfferCompetitive salary and performance-related bonusLife assurance and contributory pension schemeHealth and wellbeing supportEmployee benefits platform with retail discounts and wellbeing resourcesA supportive, inclusive culture with a strong focus on personal developmentOpportunity to be part of a customer-focused business committed to quality and continuous improvementThe RoleAs a Customer Care Coordinator, you will play a key role in ensuring homeowners feel supported, informed, and valued throughout the after-sales journey. Acting as the main point of contact, you’ll coordinate the resolution of issues efficiently and professionally, working closely with internal teams and external contractors to deliver a high standard of service.You will manage your own portfolio of properties, maintaining clear communication and ensuring all actions are completed in line with service level agreements and industry standards.About YouWe’re looking for someone who is customer-focused, organised, and confident managing multiple priorities.You’ll ideally have:Excellent written and verbal communication skillsA calm, solutions-focused approach, even under pressureStrong organisational skills with close attention to detailThe ability to take ownership and see tasks through to completionConfidence using IT systems, including Microsoft Word, Excel, and Outlook (experience with CRM or property systems is a plus but not essential)A collaborative attitude, with resilience, flexibility, and initiativeA full driving licence and access to a vehicle (desirable for site visits)Key ResponsibilitiesAct as the first point of contact for customers via phone, email, and online portals, handling queries with empathy and professionalismTake ownership of customer cases from initial contact through to resolution, providing regular updates and managing expectationsAccurately log and maintain all customer interactions and actions on internal systemsCoordinate repair and maintenance works by scheduling operatives and subcontractors, monitoring progress and completionCarry out follow-up and courtesy calls to confirm satisfaction and identify further support needsBuild effective working relationships with contractors, site teams, and technical specialistsAttend site visits where required to support issue resolutionEnsure activity aligns with company timelines, service standards, and relevant industry codesSupport continuous improvement by contributing feedback and learning from customer insightsProvide general administrative support, including documentation, reporting, and cost controls where requiredWhy Apply?This is more than a customer service role — it’s an opportunity to be part of a business that values quality! Apply Today!

Customer Care CoordinatorLocation: GlasgowHours: Full-time, PermanentSalary: Circa £26,400 (experience dependant) plus & benefits About the OpportunityAre you passionate about delivering outstanding customer service and taking ownership of the customer journey? This is a fantastic opportunity to join a well-established UK housebuilder as a Customer Care Coordinator, where your contribution genuinely makes a difference to homeowners and the wider business.This role sits at the heart of the customer experience function and is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in building strong relationships.What’s on OfferCompetitive salary and performance-related bonusLife assurance and contributory pension schemeHealth and wellbeing supportEmployee benefits platform with retail discounts and wellbeing resourcesA supportive, inclusive culture with a strong focus on personal developmentOpportunity to be part of a customer-focused business committed to quality and continuous improvementThe RoleAs a Customer Care Coordinator, you will play a key role in ensuring homeowners feel supported, informed, and valued throughout the after-sales journey. Acting as the main point of contact, you’ll coordinate the resolution of issues efficiently and professionally, working closely with internal teams and external contractors to deliver a high standard of service.You will manage your own portfolio of properties, maintaining clear communication and ensuring all actions are completed in line with service level agreements and industry standards.About YouWe’re looking for someone who is customer-focused, organised, and confident managing multiple priorities.You’ll ideally have:Excellent written and verbal communication skillsA calm, solutions-focused approach, even under pressureStrong organisational skills with close attention to detailThe ability to take ownership and see tasks through to completionConfidence using IT systems, including Microsoft Word, Excel, and Outlook (experience with CRM or property systems is a plus but not essential)A collaborative attitude, with resilience, flexibility, and initiativeA full driving licence and access to a vehicle (desirable for site visits)Key ResponsibilitiesAct as the first point of contact for customers via phone, email, and online portals, handling queries with empathy and professionalismTake ownership of customer cases from initial contact through to resolution, providing regular updates and managing expectationsAccurately log and maintain all customer interactions and actions on internal systemsCoordinate repair and maintenance works by scheduling operatives and subcontractors, monitoring progress and completionCarry out follow-up and courtesy calls to confirm satisfaction and identify further support needsBuild effective working relationships with contractors, site teams, and technical specialistsAttend site visits where required to support issue resolutionEnsure activity aligns with company timelines, service standards, and relevant industry codesSupport continuous improvement by contributing feedback and learning from customer insightsProvide general administrative support, including documentation, reporting, and cost controls where requiredWhy Apply?This is more than a customer service role — it’s an opportunity to be part of a business that values quality! Apply Today!

Meraki Talent are looking for a hands-on leader to manage a high-volume data intake function across SFTP, email, and portal channels. You’ll lead and develop a team, set clear KPIs, and ensure data is received, validated, and processed accurately and on time.Key responsibilities:Lead, coach, and performance-manage a fast-paced data teamOversee end-to-end data intake and ensure SLA deliveryDefine and track productivity metrics and data quality standardsResolve issues quickly, driving root cause fixes and improvementsStreamline processes through standardisation and automationAbout you:Proven team leadership in high-volume, deadline-driven environmentsStrong KPI management, problem-solving, and attention to detailExperience with SFTP, data workflows, or ETL processes preferred This is a permanent opportunity within the heart of Glasgow.Progressive firm, autonomy and a chance to make a difference.Apply Now Is this job for you? At Meraki, we love recruitment and love words. Is this you? Jennifer wants: Data, Management, SFTP, Workflow'By submitting your information, you confirm you have read and understood our Privacy Notice which outlines how we use information we collect about you.”Please see our website page headed ‘Privacy Notice’ for an explanation about how we use information we collect about you’