Average Information Coordinator salary in the UK

We are recruiting on behalf of our key client based in Dewsbury who are looking for an Information and Referrals Coordinator to join their dedicated team on a permanent basis.  This role is crucial in providing first-class support and guidance to individuals seeking information and assistance. The ideal candidate will be the first point of contact, ensuring that all inquiries are handled with the utmost professionalism and care. Day-to-day of the role: Manage a diverse range of calls, emails, and requests, adhering to organisational procedures and maintaining high standards.Coordinate verbal and written communication within the organisation, ensuring accurate and timely transmission of messages.Inform callers about the full range of local services offered, providing low-level advocacy support and guiding them to relevant resources.Process referrals into services according to organisational procedures and specified timelines.Contribute to the development and maintenance of information systems, including the Lamplight case recording system.Develop and maintain an accessible information library, both internally and externally.Support staff working in the community, aligned with the organisation’s lone working policy.Establish and maintain strong working relationships with various internal and external contacts.Gather feedback from stakeholders through quality surveys and assessments of customer experience.Demonstrate commitment to the organisation’s values and mission by delivering the highest level of service.Engage in team meetings, supervision, and training as required.Support projects and services by undertaking short-term or one-off tasks, including research.Ensure understanding and compliance with health and safety regulations within the team.Be willing to work across other offices in the area as needed. Required Skills & Qualifications: Experience in delivering a high standard of customer service as part of a team.Experience working with confidential information in line with data protection requirements (GDPR).Proficiency in Microsoft Office 365 and strong IT skills.Effective communication skills, with the ability to take accurate details and navigate computer-based information.Ability to prioritise and complete varied and multiple enquiries without continuous supervision.Capability to work calmly under pressure and maintain a helpful and positive attitude in a busy environment.Commitment to developing and continually improving service delivery.Competence in keeping up-to-date, accurate, and accessible records.Ability to reflect on and learn from experience, using supervision and peer support effectively.Ability to manage and prioritise a complex and varied workload.Awareness of safeguarding issues and the ability to report on them.Self-motivation and the ability to work under own initiative.A flexible and positive approach, working ethically and honestly. Benefits: As well as providing you with person-centred supervision and support to help you they offer:- Minimum 28 days holiday plus bank holidays (FTE)An extra day off for your birthdayEmployee Assistance Programme - offering a free and confidential helplineA Mental Health Day - a paid day away from work to focus on your own wellbeingAccess to an employee benefits platformFamily and carer friendly policies including flexible workingAccess to a healthcare schemeWorkplace pension

Information Coordinator Experienced Information Coordinator required to join a leading Tier 1 contractor based in Hampshire to assist with a £100M+ project based in Southampton. The client specialises in a range of complex commercial buildings & projects including health-care, education, leisure and more traditionally covering across Hampshire, Dorset, Wiltshire and Berkshire. This information Coordinator will be required on this £120M job for the next two years on site in Southampton. Reporting into the leading Information Manager and providing support to the site team, The role of the Information Coordinator will be to provide support and thorough investigation throughout the Quality Assurance process. This includes maintenance and management of relevant project files, providing training of systems and management of the CDE. The ideal candidate will have knowledge of ISO9650 and the Building Safety Act, prior experience using Asite and Sharepoint is preferable. Previous experience working on similar value projects is desired as well as strong communication skills and attention to detail. My client are prepared to offer a very comprehensive package for the ideal Information Coordinator including a competitive salary, millage, private health care, 8% pension and 26 days holiday and more. If you want to hear more about this Information Coordinator role please apply with an up-to-date copy of your CV or contact Claire Spiers in our Southampton Office on .

Our client a globally leading healthcare provider in their field, requires an Information Governance Manager at their offices in the Central London (City). The role will support colleagues at all levels to facilitate change as part of the Trust’s ambition to use data efficiently and effectively supporting strategic innovation to deliver clinical transformation in the short, medium and long terms. The Information Governance Manager will be a team player with management experience and a track record of best practice information governance delivery in a care provider or research environment. You will be experienced in successfully managing transformation projects from a governance perspective and will be able to demonstrate how good information governance compliance supports care now and in the future. The role is based in the City of London. Key Responsibility - Information Governance Manager Manage one direct report. Coordinate and manage Information Governance operations supporting research, keeping the SMT apprised of outcomes and escalating issues as appropriate.Provide expert and specialist Information Governance advice and expertise on health research and related data access initiatives, developing high-quality, user-friendly and accurate guidance in a range of formats.Manage information asset accession and information security reviews relating to research proposals, including information assessments, data protection impact assessments for new and existing research systems/processes/projects involving processing of data, ensuring that proposals are compliant and in the required format for approval.Ensure research-related policies, procedures and guidelines are compliant with data protection legislation and are implemented effectively and efficiently across the search function.Work with the managers and principal investigator to ensure the maintenance of their entries to the information asset register.Develop and provide training and guidance for research colleagues.Investigate and report on Information Governance complaints and incidents in line with Trust policy as required, particularly where they are linked to research.Ensure the Trust is compliant with legislative requirements for data sharing or licensing.Provide input to the Trust’s Information Governance and corporate risk registers and reporting requirements.Manage the NHS Data Security and Protection Toolkit (DSPT) activity, including the collation and provision of evidence, and coordination of returns.Assist with DPA requests relating to research (including requests that overlap between the DPA and the FoIA) and respond to DPA complaints where necessary.Assist with Information Governance Departmental work planning. This includes planning and coordinating specialist project advice and technical support, planning and coordinating specialist advice and guidance.Monitor and support internal and management audits of research processes to identify gaps or weaknesses in current practices or systems.Provide leadership for, and the Information Governance element of research governance groups, ensuring terms of references are up to date and aligned with other governance structures at the TrustManage, support and develop the Information Compliance Officer.Attend external Information Governance and Research Forums to develop strong and productive relationships with Information Governance leads in other NHS organisations and with wider stakeholders and to help influence the national policy agenda on Information Governance. Skills & Experience - Information Governance Manager Experienced Information Governance Manager from a Healthcare Provider, Research or Higher Education background.Proven Management and Project Management experience - delivering governance requirements for large transformation projects.Exceptional interpersonal skills and proven stakeholder management and advisory experience.A desire to lead information governance for a patient-lead provider. If you possess the required information governance experience and are interested in progressing your governance management career, please do apply for immediate review.