Average Income Officer salary in the UK

Income Officer 6-month contract £33,600Berkshire Hamilton Woods Associates are currently recruiting for an Income Officer to join an organisation based in Berkshire on a 6 month fixed term contract to be responsible for the collection and management of rental income against set targets and procedures. Duties and Responsibilities of the Income Officer: Be responsible for the collection and management of rental income against set targets and proceduresHandle enquiries from tenantsBe aware of current legislation relating to housing and welfare reformTake appropriate legal action in relation to rent arrearsAttend court if necessary Essential Requirements of the Income Officer: Full UK Driving Licence To be considered for this exciting role, please contact Lucie Houston - Senior Recruitment Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.

Income Officer 6-week contract £12 - £13 per hour Southampton (mix of home and office working) We are working closely with this large employer in Central Southampton to recruit an Income Officer/Credit Controller to join their team on a temporary 6-week contract.  As the Income Officer you will be: Providing efficient, effective and customer orientated services.Liaising with a variety of stakeholders and customers.Raise and process invoices. The income officer will have a good understanding of the fundamentals of Sales Ledger Accounting and Debt recovery principles. This would ideally suit candidates who have worked within the public sector, education or charity sectors in the past. The income officer will be joining an existing team in a busy environment and have excellent communication skills. If you are an Income Officer or Credit Controller looking for a new challenge, please apply to arrange a confidential call about this position.

Marks Consulting Partners are working with one of our esteemed clients looking to bring in an Income Customer Services Officer. Responsibilities: Manage rent accounts and other housing related debts, on a regular basis in line with the companies’ policies and procedures, in order to identify cases that require action.Negotiate repayment agreements with tenants and take corrective action where such agreements are not maintained, adhering to the Ministry of Justice Pre-action Protocol for Rent Possessions.Refer residents to welfare benefit and debt support services to ensure that residents are able to maximise their income by ensuring take up of any entitlement to benefits.Make regular and early contact with all residents in arrears through home visits, telephone calls, text messages, e-mails and office interviews, sometimes outside normal working hours.Prepare and submit cases to the County Court for Possession Hearings and attend court hearings and carry out evictions due to rent arrears.Identify vulnerable residents and make referrals to the resident support team to ensure appropriate support is put in place.Maximize income collection while minimising the risk of repossession through making use of direct housing payments, charitable applications, food bank referrals and any other means of financial support available.Deliver income management services while demonstrating high standards of customer service.Deliver against annual team and individual targets for income collection. What you will need to have: Experience, Knowledge and Understanding: Knowledge of housing law, the regulatory framework and good practice with regards to debt recovery essentialsFront line experience in credit control or income collectionProven experience within a customer service environment and able to demonstrate high levels of customer careSelf-motivated and able to prioritise own workload and work on own initiativeExperience of presenting cases to court and knowledge of the court system and legal remedies relating to debt recoveryExtensive knowledge of welfare benefits and welfare Benefit reformCommitment to providing a high-quality service to residents, colleagues and external stakeholders. How to Apply: If you would like any further details about this position, please contact Freddie at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.