Average Income Officer salary in Christchurch, Dorset

We have an opportunity for a Full Time Income officer to join our Customer Accounts team in Christchurch, covering parts of Hampshire and Southampton areas. You'll work hybrid, 2 days in the office, from home and onsite with customers. The role: As an Income Officer you'll carry out a range of tasks including negotiating payment arrangements with customers, providing welfare benefit and money advice, and preparing applications for court. You'll be on standby to visit customers in their home as well as occasionally attending court hearings. Your responsibilities will include: Delivering a comprehensive rent & service charge collection service across the regionMonitoring customer accounts for all tenuresManaging end to end processesEngaging with external agencies including local authorities when neededManaging evictions To be successful in this role you'll need: Experience in income management or debt recovery/collectionKnowledge and experience of either social housing, home ownership or the private rented sectorExcellent customer service skillsA working knowledge of welfare benefitsTo be a self-starter with a proactive approach and possess the ability to work without close supervisionTo have effective decision-making skills, a diplomatic and confidential approach and the ability to prioritise a busy workload. As you'll need to travel in this role, having a car and full driving licence is essential. A DBS check will also be undertaken for the successful candidate. We're happy for you to be based from our Greenham office, however would require 1 day working from the Christchurch office What we can offer you As a member of the Customer Accounts Team you will be part of a friendly, dedicated and supportive working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Some of our benefits include: £450 yearly flexible benefit pot to use against benefits of your choiceFlexible working25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)A chance to buy or sell holiday as part of our flexible benefits packageA generous pension scheme matching up to 12%Life cover as soon as you join usYou will be a part of our Recognition scheme where you can be gifted retail vouchersA range of wellbeing discounts including Gym MembershipsA wide selection of other benefits available About us SNG provides 84,000 homes across the south and south west of England and the Isle of Wight. We're driven by our social purpose with residents at the very heart of everything we do. We build homes, provide great services but also invest in long term sustainability, creating great places to live in partnership with our residents. What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Have a look at our careers site to learn more about us and our values.

I am currently working with a well-established Housing Association in the South West region looking to onboard an Income Officer on a permanent basis. To be successful in the Income Officer role you'll need: Experience in Income management and debt recovery/collection, including negotiating payment arrangements, providing welfare benefit and money advice and preparing applications for court.Knowledge and experience of either social housing, home ownership or the private rented sector A working knowledge of welfare benefitsEffective decision making skills, a confidential approach and the ability to prioritise a busy workload. Benefits of this Income Office role: Permanent contract Salary between £30,000-£35,000 Flexible and hybrid working pattern If you are interested and think your experience is suitable for this Income Officer position, please get in touch on and we can discuss the role further.

REED are exclusively recruiting for an Office/ Accounts Manager for an expanding Legal Firm based in Ringwood. Our client is a reputable legal firm specializing in Family Law etc. They are committed to providing exceptional legal services to our clients and maintaining a professional and supportive work environment for their team. This is a varied role, working within a team of five and supporting the Director. Office / Accounts Manager Salary – £26k -  £30,000 (depending on experience)   Full Time / Part Time Office Based in Ringwood Job Summary: Our client is seeking a highly organised and detail-oriented Accounts / Office Manager to join their team. The ideal candidate will be responsible for managing the firm’s financial operations and ensuring the smooth running of the office. This role requires a proactive individual with excellent communication skills and a strong background in accounting and office management. Key Responsibilities: Financial Management: Oversee all financial transactions, including accounts payable and receivable, payroll, and bank reconciliations.Prepare and manage budgets, financial reports, and forecasts.Ensure compliance with financial regulations and legal requirements.Liaise with external auditors and manage the annual audit process. Office Management: Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement.Supervise administrative staff and provide training and support as needed.Manage office supplies inventory and place orders as necessary.Coordinate maintenance and repairs of office equipment and facilities. Client Relations: Handle client inquiries and provide exceptional customer service.Assist in the preparation of client billing and manage collections.Maintain client confidentiality and ensure all records are securely stored. Human Resources: Assist with recruitment, onboarding, and training of new employees.Manage employee records and ensure compliance with HR policies and procedures.Coordinate staff meetings and company events. Qualifications: Minimum of 5 years of experience in accounting and office management, preferably in a legal or professional services environment.Proficiency in accounting software (e.g., QuickBooks, Xero) and MS Office Suite.Strong organisational and multitasking skills.Excellent communication and interpersonal skills.Attention to detail and a high level of accuracy.Ability to work independently and as part of a team. Benefits: Competitive salary and benefits package.Opportunities for professional development and career growth.A supportive and collaborative work environment.