Average Import Operator salary in the UK

Import Operations Coordinator (Freight Forwarding)Gatwick Area £26,500 - £32,000 (DOE) Monday-Friday, 09:00-18:00We're working with a well-established and growing freight forwarding business looking to add an Import Operations Coordinator to their team. This is a great opportunity for someone with existing import experience, or a strong junior looking to build a long-term career within freight and logistics.You'll be joining a busy, supportive team where you'll take ownership of shipments and play a key role in delivering a high level of service to clients.Key ResponsibilitiesManaging import shipments across Air, Road and Ocean freightHandling customer enquiries and providing job quotationsLiaising with carriers, agents, and internal teams to ensure smooth operationsProcessing shipments from start to finishCosting jobs and raising invoicesMaintaining accurate records and managing your own workloadSupporting warehouse operations where requiredWhat We're Looking ForPrevious experience within freight forwarding / import operations (preferred)Exposure to customs processes (CDS/CHIEF knowledge beneficial but not essential)Strong communication and organisational skillsAbility to manage your own desk and prioritise workloadConfident IT skillsA proactive and reliable approach We will also consider junior candidates with a strong work ethic and willingness to learn, full training will be provided.What's on OfferCompetitive salary based on experienceFull training and development within freight forwardingClear progression opportunitiesCompany laptop provided20 days holiday + bank holidaysPension scheme (post-probation)Opportunity to gain exposure to exports and specialist shipments

Import Operations CoordinatorAbout the RoleWe are seeking an experienced Import Operations professional to manage the end-to-end import process, ensuring compliance, accuracy, and efficiency. You will work closely with carriers, hauliers, and customers to deliver exceptional service and maintain profitability.Key ResponsibilitiesManage the import process from pre-alert to release using the in-house Topaz systemSend invoices to UK importers prior to shipment arrival, ensuring correct tariff applicationEnter cost estimates on all jobs within the correct accounting monthVerify purchase invoices upon receipt; approve accurate invoices for payment and dispute discrepanciesClose files after confirming all charges/costs and achieving maximum profitabilityAnswer telephone calls promptly and professionallyObtain carrier exchange rates and update the system accordinglyBook deliveries with hauliers and monitor any port health holds where applicableManage email communications with customers, hauliers, and warehousesHandle releases on CNS and Destin8 systems as requiredEnsure clearance instructions are passed to the clearance team in a timely mannerSkills & ExperiencePrevious experience in import operations and familiarity with customs clearance processesKnowledge of CNS, Destin8, and freight forwarding systemsStrong attention to detail and ability to manage multiple tasksExcellent communication and organizational skillsProficiency in Microsoft OfficeAbility to work under pressure and meet deadlinesFor more details and information please contact Michelle Ings, HRGO recruitment or email

Premier Work Support are currently assisting a freight provider with the recruitment of a permanent Import Operations Clerk for their busy office in Basildon, Essex.This is an exciting opportunity as this company are in a period of growth and are looking to expand their team. This role would suit a person with experience of import shipping procedures who is looking to join a busy thriving organisation. Duties include:Manage import process from pre-alert to release via in the in house systemSend invoices to UK importers prior to shipments arrivingEnsure cost estimates are entered on all jobs within the correct accounting monthCheck purchase invoices are correct on receipt. Pass all correct invoices for payment and dispute anything that is not as agreed.Close files after checking everything has been charged/costed and maximum profitability is achievedObtain rate of exchange from carrier and update systemBook deliveries with hauliersMonitor any port health hold where applicableManage email communications from customers, hauliers and warehousesEnsuring any clearance instructions are passed to the clearance team in a timely mannerHours of work are: Monday to Friday, 9:00am to 5:15pm.If you have proven experience with a shipping company within the Imports department then this could be the ideal role for you.Please apply on line if you feel that you have all of the skills for this role.