Average Housing Officer salary in South Croydon

Scheme Housing Officer (Independent Living)Temporary | 12 Weeks | Inside IR35Croydon & Bromley (Multiple Schemes)35 Hours per WeekRates:PAYE: £16.56 per hourUmbrella/Ltd: £21.50 per hourStart Date: 2 February 2026Interviews: 19 January 2026 (Online – Microsoft Teams)The RoleRibble Recruitment is assisting a large housing provider with the appointment of a Scheme Housing Officer to cover long-term sickness absence.Reporting into a Team Manager, you will deliver a frontline housing management and support service across Independent Living, Sheltered, Extra Care and/or Over-55s schemes. The role focuses on ensuring schemes are safe, well-managed, and that residents are supported to live independently within active communities.You will work flexibly across multiple schemes within the Croydon and Bromley area and will be required to maintain a visible presence on-site, as well as attend meetings outside of core working hours when required.Key ResponsibilitiesDeliver effective housing management and resident support services in line with policies, procedures, and agreed standardsSupport older residents to maintain independence, wellbeing, and community engagementEnsure schemes are safe, compliant, and well-managedWork collaboratively with internal teams and external agencies to resolve issues and meet residents’ needsManage your own workload effectively, working independently for much of the timeMaintain accurate records and use housing and communication IT systems effectivelyHandle customer feedback and complaints professionally and constructivelyEssential RequirementsExperienceExperience within care or support services, with an understanding of relevant legislation and good practiceUnderstanding of the diverse needs of older peopleSkills & AbilitiesResilient, self-motivated, and able to work independentlyStrong communication skills (face-to-face, telephone, email, and written)Customer-focused, with experience delivering high-quality customer careAbility to manage time, prioritise tasks, and work under pressureConfident in partnership working and problem-solvingProactive, flexible, and committed to continuous improvementCompetent in using IT and digital communication systemsOtherFull UK driving licence with access to a vehicle, or ability to meet travel requirements via public transportMinimum of 5 GCSEs (or equivalent)DesirableExperience working with older peopleBackground in supported housing or housing-related support environmentsAdditional InformationNo fixed scheme base – supporting multiple schemes across Croydon & BromleyTemporary assignment for an initial 12-week periodInside IR35 engagementRecruitment ProcessInterview: Online, 45 minutes (Microsoft Teams)Submission Deadline: 12 January 2026Right to work in the UK and two years’ references/work history requiredRibble Recruitment is assisting the hiring organisation by managing candidate sourcing, screening, and the initial stages of the recruitment process.For further information or to apply, please contact:Lewis AshcroftRibble Recruitment

Are you passionate about delivering high-quality housing services that make a real difference in people's lives? Join our Local Authority client as a Housing Officer and be the face of their housing service in the community. Housing Officer - 7 positions available!Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per weekTemporary Role - 3 months with likely extension£22.41 per hour PAYE / £29.72 per hour UmbrellaHybrid Working - min. 3 days in office / visits, remainder at homeIT equipment providedASAP start About the Role As a Housing Officer, you'll be responsible for managing a defined patch of council properties, ensuring tenants and leaseholders receive excellent, customer-focused housing management services. You'll work closely with residents, internal teams, and external partners to improve satisfaction, tackle anti-social behaviour, and support sustainable tenancies. Key Responsibilities Deliver visible, responsive estate and tenancy management servicesInvestigate and resolve anti-social behaviour casesConduct tenancy, property, and estate inspectionsEnforce tenancy and lease agreements, including legal proceedingsCollaborate with internal teams and external agencies to support vulnerable residentsRespond to enquiries from councillors, MPs, and resident groupsPromote community engagement and environmental improvements What We're Looking For Strong knowledge of housing and ASB legislationProven experience in social housing or a similar environmentExcellent communication, problem-solving, and organisational skillsAbility to work independently and collaborativelyIT proficiency, including Microsoft Office and housing databasesCommitment to equality, diversity, and resident empowermentFlexibility to attend meetings and make home visits outside normal hoursUK Driving Licence and own vehicle is desirable but not essential These posts are subject to a Basic Level DBS Check. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

The roleReporting into a Team Manager, you will provide a frontline service to our Independent Living Sheltered, Extra Care and/or Over-55s schemes.You will provide an effective housing management and support service to older residents within defined policies and procedures and in accordance with agreed standards. You’ll ensure customers’ needs are met and strategic objectives and team plans are successfully delivered.You will ensure schemes and services are safe and well-managed to ensure our residents are supported to live independently within active communitiesYou will be flexible to working across a broad geographic area and attend meetings outside of your core working hours will be required. To support your residents, you will be required to be visible and work at your schemes and our offices.Whatyou’ll need:Skills, knowledge, experience and abilities Essential:Experience:• Experience of care or support services, including relevant legislation and good practice.• Understanding of the diverse needs of older peopleDesirable• Experience of working with older people or in supported housing / housing related support environment is desiredSkills:• Resilience, self-motivation and ability to work alone at your scheme(s) for most of the time• Ability to communicate effectively and concisely, displaying good interpersonal skills in multiple modes (phone, face-to-face, emails and in writing) using customer friendly language• Able to develop partnership working internally and with other agencies to generate effective solutions to problems• Ability to manage time & tasks effectively, work well under pressure both individually and in a team• Good negotiation and influencing skills• Customer-focused and experience of providing excellent customer care• Able to work flexibly and can prioritise work to meet deadlines and able to work under pressure with minimum supervision• A ‘can do’, proactive approach to problem solving• Willing to learn and continue in personal development by attending conferences, seminars, webinars and training• I understand the need for continuous improvement and play an active role in delivering successful change• Able to learn and use IT and communication systems Interpersonal skills and team working:• Able to receive and respond to customer feedback and complaints professionally at all times• A commitment to taking personal responsibility for sharing information• You will hold a full driving licence with access to own vehicle, or show evidence you can meet the requirements of the role travelling by public transportQualifications/Professional DevelopmentScheme Housing Officer Scheme Housing Officer Scheme Housing Officer Scheme Housing Officer Scheme Housing Officer Scheme Housing Officer Scheme Housing Officer Scheme Housing Officer