Average Housing Officer salary in Milton Keynes

Following an exciting development, The Guinness Partnership is expanding our team and are recruiting for adesk-based Housing Officer to join our team in Milton Keynes on a 12-month fixed term contract. As a Housing Officer, you will deliver the Housing Service, in the Guinness Great Service style, for General Needs, Shared owner and Leasehold residents across defined regional patches, achieving positive outcomes for Guinness and our residents.  The role supports and coordinates an accessible, visible, and proactive Housing Management service. Your key responsibility is to provide comprehensive case ownership by taking full responsibility for housing management cases from initial enquiry through to resolution, ensuring actions are timely, auditable, and compliant with the RSH Consumer Standards. This is a fulltime, 12-month fixed term opportunity. This will be based at our office in Milton Keynes. We appreciate that flexibility is important, therefore we operate a hybrid working model. You will work in the office for 3 days per week, with the flexibility to work remotely 2 days per week.   What we are looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You’ll not only be an experienced housing professional, but you will also have great customer service skills and a willingness to go the extra mile to get the job done.  You will also be able to demonstrate: Experience of housing management within a registered provider of social housingExcellent customer service delivery, demonstrating good communication and interpersonal skills. Highly self-motivated with the ability to plan and work effectively without high levels of supervision. Strong resource and time management, and the ability to prioritise, delivering value for money. Experience of working in a climate of legislative and organisational change. Proven problem-solving and decision-making skills. Resilient and able to deal with challenging situations and deliver sustainable outcomes. Comfortable analysing data and drawing conclusions with the Ability to work with IT systems.Strong administrative skills, with high attention to detail Essential qualifications: Educated to Level 2 (C+ or 9-4 GCSE or equivalent) or higherCIH Level 3 or working towards To find out more about the role and the essential requirements for the role, please review the role profile.  If you would like to be part of our team, we would love to hear from you, create your application today!  REEDTGP

Housing Officer x6 (Bedfordshire/Buckinghamshire)Location: Bedfordshire, BuckinghamshireSalary: £36,000 per annumVacancy Type: Full-timeIt matters. So we’re bringing it closer to home.Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened.That’s why we’re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next.This is a varied, hands-on role where no two days are the same. You’ll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well.We are looking for six Housing Officers to cover the following patches in the Bedfordshire/Buckinghamshire area:x 2 - Bedfordx 2 - Central Bedfordx 1 - Central Bedford, Luton, North Hertfordshirex 1 - Milton Keynes, BuckinghamshireWhat you’ll be doingYou’ll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include:Managing the full tenancy lifecycle, from sign-up through to end of tenancyHandling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraudSupporting lettings and voids activity to minimise rent loss and turnaround timesCarrying out estate inspections and addressing neighbourhood and environmental issuesManaging low-level anti-social behaviour, neighbour disputes, and supporting more complex casesIdentifying and responding to vulnerability, safeguarding, hoarding, and non-access casesCompleting person-centred fire risk assessments and monitoring health and safety issuesInvestigating complaints and learning from outcomes to improve servicesWorking in partnership with local authorities and external agencies to support customers effectivelyThroughout everything you do, you’ll champion Stonewater’s Customer Promise - delivering services that are respectful, personalised, and trauma-informed.What we’re looking forYou’ll bring experience of housing management or a similar customer-facing role, along with the confidence to manage complex and sensitive situations professionally. You’ll also have:Experience of tenancy, estate management, lettings or neighbourhood services within social housingKnowledge of housing legislation, including safeguarding, ASB and welfare reformStrong communication and influencing skills, with the ability to work calmly under pressureA customer-focused mindset, with a commitment to equality, inclusion and trauma-informed practiceConfidence using digital systems and data to manage cases and improve performanceThe ability to work independently, manage competing priorities, and make sound day-to-day decisionsYou’ll also be comfortable working flexibly, including participating in an out-of-hours rota where required.Why join us?At Stonewater, our customer promise is “We are proud to make things personal; if it matters to our customers, it matters to us.”This role is at the heart of how we build trust with our customers. If you’re someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we’d love to hear from you.Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.Discover Stonewater:Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.Our mission is to provide quality homes and services for people whose needs are not met by the open market.We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Housing Litigation Solicitors - | Milton Keynes| NQ - 3years+ PQE | Salary £46,500 - £55,000 p.a. DOEA Legal 500, Leading law firm looking to recruit dedicated and experienced Housing Solicitors for highly sought permanent position.Gemini Recruitment are currently partnering with a large and established law firm. Our client serves corporate entities and private individuals in over 25 practice areas from offices throughout London and across England and Wales. Our client’s accomplishments are acknowledged and recommended in The Legal 500 and Chambers and Partners, as a top tier firm.Housing Department Background: Our client’s Housing team, ranked by The Legal 500 directory for its services across England and Wales, provides assistance to both landlords and tenants on all housing issues. Their practitioners are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. Our client offers lawyer supported dispute resolution or alternative dispute resolution (ADR) as a means to resolve housing disrepair matters. Their department also regularly represents clients in the courts for unlawful eviction, possession proceedings and prepare applications for judicial review in cases of homelessness.Main Duties and ResponsibilitiesReport directly to Department DirectorResponsible for all aspects of Housing work and on occasions, where appropriate providing technical expertise and guidance to other team membersAbility to manage appropriate caseload types and complexitiesAssisting with a diverse caseload of public and private housing matters, such as: Homelessness applications and appeals, Disrepair claims, Eviction and possession proceedings, Property ownership disputes, Unlawful eviction cases, Succession rights for tenants, Neighbourhood and anti-social behaviour issues.Conducting your own advocacy where appropriateAttending clients, taking instructions and preparing casesDealing with correspondenceMaintaining accurate time costing proceduresImplementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptlyEnsuring compliance with file managementKey Skills Required Must have a clean, valid Practising Certificate at the time of applyingCommitted team player and adapt well to new challengesPrevious proven supervisory experience and working to key performance indicatorsProfessional with a pro-active approach; excellent client care skills and ability to deal with vulnerabilities client matters in a sensitive manner and resolve complicated practicalitiesExcellent networking and communication skills with the ability to successfully market the Company and generate new businessExcellent analytical and organizational skillsAbility to use own initiative and sound judgmentWorking knowledge of the publicly funded Housing work and have the ability to service privately funded casesHave extensive experience in dealing with Housing related workExperience in own advocacy is an advantageExcellent IT Skills -familiar with Microsoft Office applications and document management skillsThis list is not exhaustive and there may be other duties as reasonably required.What we offer:A fantastic supportive teamStrong career progression with support for legal awards and professional recognitionAttractive salary package with supervision bonusOn offer is an attractive salary package, a supportive team environment and real prospects for promotion. The Company will allow hybrid-working in accordance with the company policy.About Gemini Recruitment and Equal opportunities:Gemini Recruitment is a leading recruitment agency specialising in legal recruitment. We provide a highly focused service specialising in placements for Solicitors, Legal Executives, Trainee Solicitors, Paralegals and Legal Support Staff. We have intimate knowledge of specific opportunities in the legal market across the UK.The company is committed to Equal Opportunities and embraces diversity and inclusivity of its staff and strives to ensure that their workforce reflects the diversity of the communities they serve.By applying to this vacancy you give Gemini Recruitment Services Limited permission to submit your CV to the hiring company and you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.