Average Housing Officer salary in London

Marks Consulting Partners are currently looking for a Housing Officer to work with one of our Housing Association clients in North London What the job will be doing Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service. This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately.You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes andget on with their lives.Manage void properties to be ready to let to our "void standard" as quickly as possible including specifying work orders on standard voids.Identify support needs and effective partners to support tenants as the start oftheir tenancy.Manage landlord repair requests through Workwise ensuring work is completed to the residents’ satisfaction.Income Collection and debt managementRent and Service Charge SettingInspect the condition of each estate you manage every month and take necessary action to keep your estates and blocks clean and tidy as well as reporting any hazards or risks What you will need Commit to providing the best service to customers, set realistic expectations, keep your promises, and act with integrity and empathy always.Be accountable for the accuracy and completeness of your work, remaining calm under pressure, making informed and reasonable decisions.Excellent Customer Service skills How to Apply If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property staff for the public sector including housing associations, local authorities, and related private sector companies. We do not advertise all of our vacancies so please give us a call and register with us to be notified of all suitable roles.

A opportunity to work as a Housing Officer with an immediate start! We are seeking a motivated and detail-oriented Housing Officer to join our team Housing Register Assessment Team. In this role, you will assess housing register applications, determining eligibility and priority based on housing need. You will communicate effectively with applicants, providing guidance on housing policies and procedures, and ensure accurate record-keeping. Full Time - 36 hours per week Hybrid working £13 - £14.50 Per Hour Temporary Ongoing Contract Key Responsibilities: Assess housing register applications in line with relevant legislation and policy.Liaise with applicants and partner agencies.Maintain accurate records and databases.Provide exceptional customer service and advice to those seeking housing assistance. Requirements: Knowledge of housing legislation and assessment procedures.Strong communication and organisational skills.Experience in a similar housing role is desirable.DBS Certificate is desirable If you are passionate about making a difference in housing and have the skills to succeed in this role, apply today! If your application for a Housing Officer is successful, you will be contact shortly. The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this Housing Officer role. E Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk

Marks Consulting Partners are currently looking for a Housing Manager to work with one of our Housing Association clients in London. What the job will be doing Annually review and implement the Housing Team Plan.Manage two Local Housing Centres and head office reception service and the team of staff responsible for the delivery of housing servicesEnsure that long-and short-term voids are appropriately managed to ensure the void period is kept to a minimum.Ensure staff satisfactorily undertake their responsibilities with respect to tenancy and leasehold management.Be responsible for the management of the Estate Service team(s) to ensure that the cleanliness and safety of the local neighbourhood is maintained to a high standard.Ensure an effective working relationship between Housing Officers and Estate service staff to address any incidents of inappropriate refuse disposal and anti-social behaviour.Oversee regular Anti-social Behaviour (ASB) panels to ensure that all staff respond appropriately to reported allegations of anti-social behaviour, ensuring that they are properly investigated and correctly recorded.Deputise for the Head of Housing Management Services at meetings as and when required.Carry out all management action relating to staffing issues including annual appraisals, one to one sessions, recruitment and selection processes, sickness management, disciplinary and grievance procedures.Ensure staff perform their duties in accordance with agreed management standards, identifying the need for additional support and training and ensuring that staff attend all identified mandatory courses.Manage allocated budgets efficiently and effectively in accordance with the financial regulations What you will need Experience of managing a Local Housing Centre.Experience of managing and motivating staff to deliver excellent customer services, including experience of dealing with performance issues.Experience of proving a customer focussed service in a challenging environment.Extensive Knowledge and understanding of the role of a Local Neighbourhood Centre.Well-developed written and verbal communication skills to work effectively and professionally with Board members, tenants, leaseholders, contractors, managers and staff.Ability to resolve complaints and disputes.Ability to manage and motivate a diverse and dispersed team of staff including caretakers, housing and technical staff.Detailed knowledge of housing legislation including knowledge of forthcoming changes and their impact on service delivery. How to Apply If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles. Industry Housing