Average Housing Officer salary in Ilford, Essex

Job Title: VLE/IT Officer Location: Ilford Campus Salary: £25,000 - £27,000 per year Job type: Full Time - Permanent About Us: Nelson College London (NCL) has established itself as a reputable and thriving higher education institution offering higher education across three strategically located campuses in East London and Kent, demonstrating NCL's commitment to providing quality education across varied communities, targeting widening access students. NCL is registered with the Office for Students (OfS) as an approved fee-cap provider. Moreover, NCL's achievement of the Teaching Excellence Framework (TEF) Silver award signifies its commitment to delivering high-quality teaching, learning, and outcomes for its widening access students. NCL stands as a dynamic and forward-thinking provider, dedicated to providing accessible, high-quality higher education that equips students with the skills and knowledge needed for success in their chosen fields. Purpose of Post: The VLE/IT Officer will be working closely with academics, Administrators, Library and Learning Resources Department and other departments within the college, delivering support and communication for staff and students on the of the College's VLE and IT systems. This role is not just technical and involves vital customer contact, and the post holder will be expected to provide excellent customer service to students and staff. Main Duties and Responsibilities: Creating courses in categories on the Virtual Learning Environment VLE)Uploading users in cohorts on the VLEMaintaining and reviewing student/teacher users on the VLEMaintaining performance and updating the weekly log report from the VLEResolve Jira support tickets (e.g. password reset request)Producing VLE training material and other documentsUpdating Block (e.g. uploading timetable termly)Reviewing VLE connection log & record in report - TurnitinProactively managing enterprise applications (Abintego, Bibliu, NCL Portal etc.)Maintaining Turnitin synchronisingAssisting with the NCL HubAssisting with the maintenance of a central filing system within the department (Disaster Risk Management Log)Delivering support and training on the use of VLE, IT and other learning technologies to students, academic and support staffProvide first-line IT support to staff and students, offering technical assistance, troubleshooting common issues, and escalating where necessaryAssist senior staff with editing website contentPerforming any other tasks or activities that fall within the overall scope of the job Person Specification: The successful candidate should have the knowledge and competence required for standard acceptable performance in carrying out this role. The VLE/IT Officer should possess: Educated to A-level qualification or have relevant IT certificationExcellent problem-solving, logical thinking, and analytical skillsClear, concise written and verbal communicationStrong time management, organisation, and ability to prioritiseCustomer-focused with good interpersonal skillsKnowledge of IT hardware, software, and operating systems (Windows) or a desire to learnUnderstanding of data security best practices (e.g. GDPR)Ability to work as part of a team and collaborate with other staffThe ability to work effectively under pressure and within tight deadlinesKnowledge of Microsoft Azure AD/Intra ID (desirable) How to Apply: Interested candidates are invited to submit their CV and a Cover Letter detailing their relevant experience and qualifications. Candidates with previous job titles and experience of; IT technician, IT support, IT systems administrator, IT engineer, IT manager, VLE, VLE officer, Virtual Learning Officer, Virtual Learning Assistant, may also be considered for this role.

Hours: Monday to Friday, 9:00am–5:50pmAre you a Caretaker with housing experience? Join a fast-paced housing team committed to delivering safe, secure, and well-managed homes across London. With a growing portfolio and a reputation for responsiveness, this organisation offers stability, purpose, and the chance to make a real impact. BenefitsManage and maintain 2 blocks of flats in Ilford area Competitive salary Stable, expanding organisation with strong operational systemsOpportunities for growth and development within housing servicesResponsibilitiesResponding to calls and emails from tenants, landlords, contractors, and local authoritiesHandling repair requests and raising job sheets for internal maintenance staffLogging completed job sheets and maintaining accurate recordsInstructing external contractors when requiredManaging your own caseload while contributing to a team of fourHandling general repairs and handy person duties such as plumbing, electrics, etc.RequirementsExperience as a Caretaker Ability to handle job orders and requests in relation to properties Experience in housing, property management, or customer service (preferred)Work full time Monday - Friday 9am-6pmYour own car (fuel card will be provided)Ready to make a difference in housing services? Apply now and help shape the future of property management in London.

Are you passionate about making a difference in your community? Do you thrive in a role where your skills in communication, problem-solving, and community support can shine? If so, we have an exciting opportunity to join our public sector client based in Barking & Dagenham as a Frontline Officer. What's in it for you? Contract Type: Temporary (6 months)Hourly Rate: From £19.46 (PAYE) to £25.34 (Umbrella)Location: Office-based in Barking Role Overview: As a Frontline Officer, you will be at the heart of our mission to support individuals and families as they navigate challenges related to housing, safety, financial security, and health. You will play a crucial role in empowering customers towards self-reliance. Key Responsibilities: Customer Engagement: Work directly with customers in various community settings to promote independence and self-sufficiency.Support & Intervention: Collaborate with Housing and Community officers to provide tailored support and intervention for customers facing diverse issues.Advice & Guidance: Offer signposting, mediated support, and targeted advice to help customers achieve their goals.Holistic Service Delivery: Partner with the Community and Voluntary Sector to ensure a customer-focused approach to service delivery.Case Recording: Comply with processes for case recording and information management to maintain accurate records.Building Checks: Undertake routine building-related checks and monitor records related to these processes.Relationship Management: Maintain positive relationships with other services and agencies to facilitate seamless support for residents. What We're Looking For: We seek an enthusiastic individual with: Experience in community or housing support rolesStrong communication and negotiation skillsA problem-solving mindset to navigate complex situationsProficiency in case recording and information managementA genuine desire to help individuals and families improve their circumstances Ready to Make an Impact? If you're excited about this opportunity, we want to hear from you. Apply now! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy